Using Soft Systems Methodology to Improve the Colour Forecasting Process

Colour forecasting is a process where attempts are made to accurately forecast colour for fashion-related products that consumers will purchase in the near future, usually two years ahead. Seasonal colours are recognised as a powerful driver of sales. Currently trend forecasts are marketed and sold globally. The information is broad and generalised and does not take into account colour preferences. In the study the anticipation of consumer acceptance was identified as the weakness of the process and an improved system model was developed replacing the anticipation stage with consumer colour acceptance data. The improved model is considered highly beneficial for fashion-related industries to adopt in order to increase their competitiveness in the global market and to assist waste reduction (unwanted products) that impact on the environment. In this paper the development of the two models is presented and discussed in an attempt to purposely promote the usefulness of soft systems methodology for design research

Systems practice in engineering: reflections on doctoral level systems supervision

The Industrial Doctorate Centre (IDC) in Systems, a collaboration between the University of Bristol and the University of Bath, offers an Engineering Doctorate (EngD) in Systems Programme which is aimed at high-calibre engineers from graduate level to early/mid-career stage with the purpose of developing the systems-thinking capabilities of future leaders in industry. Research Engineers on this programme are based ~75% of their time in industry and focussed on a research project defined by their sponsoring company. This paper presents a personal reflection on the role of the systems supervisor on this programme with a focus on four areas of particular interest to the author i) alignment of industry needs and academic research, ii) developing an appreciation for the need for systems thinking, iii) navigating the systems literature, and iv) teaching research methods for doctoral research in systems. The purpose is to encourage and engage in debate on the development of systems practice in engineering

Themes, iteration and recoverability in action research

This paper develops three concepts important to the practice of action research recoverability, research themes, and iteration by highlighting their applicability beyond single action research studies. The concepts are discussed against a program of action research, undertaken by a multidisciplinary research team, with a research focus on local, sector and national evels. This contrasts with the more usual pattern of action research in single situations. Action research is criticized on the grounds that it lacks generalizability and external validity from one-off studies. Goodness criteria have been derived to address these and other criticisms. The recoverability criterion, less strong than the repeatability of experimentation, is central to these. A second concept, that of research themes, links the recoverability criterion and iteration in action research. Iteration within and between projects and the notion of critical mass, of doing work in more than one setting, address the limitations of single setting studies

Business Domain Modelling using an Integrated Framework

This paper presents an application of a “Systematic Soft Domain Driven Design Framework” as a soft systems approach to domain-driven design of information systems development. The framework combining techniques from Soft Systems Methodology (SSM), the Unified Modelling Language (UML), and an implementation pattern known as “Naked Objects”. This framework have been used in action research projects that have involved the investigation and modelling of business processes using object-oriented domain models and the implementation of software systems based on those domain models. Within this framework, Soft Systems Methodology (SSM) is used as a guiding methodology to explore the problem situation and to develop the domain model using UML for the given business domain. The framework is proposed and evaluated in our previous works, and a real case study “Information Retrieval System for academic research” is used, in this paper, to show further practice and evaluation of the framework in different business domain. We argue that there are advantages from combining and using techniques from different methodologies in this way for business domain modelling. The framework is overviewed and justified as multimethodology using Mingers multimethodology ideas

Critical thinking and systems thinking: towards a critical literacy for systems thinking in practice

About the book: In reflective problem solving and thoughtful decision making using critical thinking one considers evidence, the context of judgment, the relevant criteria for making the judgment well, the applicable methods or techniques for forming the judgment, and the applicable theoretical constructs for understanding the problem and the question at hand. In this book, the authors present topical research in the study of critical thinking. Topics discussed include developing critical thinking through probability models; the promotion of critical thinking skills through argument mapping; an instructional model for teacher training in critical thinking; advanced academic literacy and critical thinking and critical thinking and higher education

Triple Task and the Philosophers Stone: discovering a methodology for systemic and reflective participation

The European Union Framework Package 7 project POINT (Policy Influence of Indicators) is exploring the use of indicators in several domains (most specifically sustainable development) in order to see how their value and ultimate usefulness can be maximised. One key aspect of POINT is to assess the ways in which groups and communities work to gain greatest use of information. Using an innovative methodology called 'Triple Task', the authors are applying a three cornered approach in order to gain an understanding as to how groups work, how they assesses themselves and how they appear to function from an external perspective. In this paper, the three stages of Triple Task are described and explored. Task One is effectively an adapted 'soft systems' approach, encouraging a group to work together on problem identification and action planning. Task 2 is a reflective, 'outside in', external review of group dynamics which makes use of the 'BECM' matrix for group systemic assessment first developed by the Systems Group at the UK Open University. Task 3 is an 'inside-out' self-reflective group analysis applying the well-known SYMLOG method. By use of a tri-analysis involving both qualitative and quantitative approaches, the authors show how during Triple Task managed events a 'story' emerges of group learning and development and, how a potential diagnostic tool for educing purposeful group behaviour has emerged. The research is in its early stages, but following the analysis of numerous groups from a range of sectors from across the European Union the authors are gaining clarity over what features are most consistent between purposeful group behaviour and group makeup. This is leading towards the development of a 'Triple Task' heuristic device for measuring and even predicting the systemic and reflective capacities of specific groups and communities and this could in turn result in means for improving participative effectiveness in a wide range of social engagements.

Delivering sustainability therapy in a projectified world

This paper explores the apparent contradiction between the 'linearity' of most Sustainable Development projects, with time-bound and defined outputs achieved at a fixed cost, and an implied 'circularity' of the theory whereby there is no 'end'. Projects usually have clear parameters within which they are implemented, and the inclusion of elements such as the need for accountability, measurable impact and 'value for money' have grown in importance. It could be argued that we live in a 'projectified' and therefore linear world. The paper explores the potential contradiction between 'linearity' and 'circularity', and suggests that one way around this is to frame the project within a form of the Kolb Learning Cycle heuristic. This will facilitate a rationalisation from those implementing the sustainable development project as to why decisions are being made and for whom. If these questions are opened up to the project stakeholders, including beneficiaries, then the Kolb cycle could encourage learning and understanding by all involved. It could also provide Sustainability Therapy to those trapped in processes which they find orthogonal to their own perceptions. It is suggested that such learning, therapy and reflective practice should be a valid output of the sustainable development project, although typically the focus is only upon the final outputs and how they feed into policy. Ironically funders would be well advised to take a broader perspective in order to achieve true 'value for money' within such projects, even if learning is not an easily measurable or tangible outcome. These points are explored within the context of the wider literature and sustainable development projects undertaken in Malta and Lebanon

Conceptual models of urban environmental information systems - toward improved information provision

Cities are the hub of European society - for over a millennium, they are the locus of social, political and economic development. As the core of intensive and creative human activity, they are also the place where the environmental externalities that accompany rapid development are most visible. The environmental consequences of urban development have been recognised long ago, as in the case of London, where in 1388 legislation was introduced to control pollutant emissions (Lowenthal, 1990). Similar historical environmental regulations can be demonstrated for many cities in Europe. However, while for most of history those who govern the city (be it the sovereign, city elders or local government) where responsible for the control, mitigation and management of the common environment in the city, the last 30 years are a period of profound change. This is due to the trend toward improved participation in environmental decision making . a more inclusive and open approach to decisions that deal with the city commons. This change did not occurre overnight but rather gradually. For example, in the United Kingdom, it was the Town and Country Planning Act of 1947 which introduced public scrutiny to changes in the urban form (Rydin, 1998), or the development of public involvement in environmental impact assessment of urban projects as developed in many countries throughout the developed world during the 1970s and 1980s (Gilpin 1995). These changes accelerate within the last three decades, and especially since the publication of .Our Common Future. (WCED and Brundtland 1987), the acceptance of the .Sustainable Development. principles and the Rio conference. A quiet (mini) revolution happened in Europe not long ago, toward the end of 1998 when the members of the United Nations Economic Commission for Europe (UN/ECE) signed the .Convention on Access to Information, Public Participation in Decision Making and Access to Justice in Environmental Matters. - the Aarhus Convention (UN/ECE 1998). The convention is expected to come into force by the end of 2001, and calls the governments and public authorities to open up access to environmental information as a means to improve public participation in environmental decision making and awareness of environmental issues (UN/ECE, 1998). However, these declarations on the value and importance of environmental information do not match our level of understanding on the role of environmental information in decision making processes, and especially on the role of information in improving awareness and participation. Therefore, it is useful to take a step back, and to try and evaluate how environmental information and access to it and its use support public involvement in such processes. This paper is aimed to offer a framework that can assist us in the analytical process of understanding environmental information use. It focuses on public access and assumes that environmental information will be delivered to the public through the Internet. Such assumption is based on the current trend within public authorities is to use Information and Communication Technology (ICT) as a major delivery medium and it seems that it will become more so in the near future (OECD 2000). The framework which this paper presents, is based on Soft Systems Methodology (SSM) study which unpacked some of the core issues relating to public access and use of environmental information (Haklay, 2001). Although the aim here is not to discuss the merits of SSM, but to focus on the conceptual models, some introduction to the techniques that are used here is needed. Therefore, the following section opens with introduction to SSM and its techniques. The core of the paper is dedicated to the development of conceptual models. After presenting the conceptual models, some conclusions about these models and their applications are drown

Systems approaches to managing sustainable development: experiences from developing supported open-learning.

It is argued that a failure to consider ecological sustainability within a systemic framework constrains the design of learning systems which are needed for taking effective purposeful action for 'managing' sustainable development. The arguments put forward are grounded in the author's experience of developing supported open learning curricula delivered in a distance teaching mode in the area of systems practice for managing complexity as well as the supervision of post-graduate student research