SMEs, electronically-mediated working and data security: cause for concern?

Security of data is critical to the operations of firms. Without the ability to store, process and transmit data securely, operations may be compromised, with the potential for serious consequences to trading integrity. Thus the role that electronically-mediated working plays in business today and its dependency on data security is of critical interest, especially in light of the fact that much of this communication is based on the use of open networks (i.e. the Internet). This paper discusses findings from a 'WestFocus' survey on electronically-mediated working and telework amongst a sample of SMEs located in West London and adjacent counties in South-Eastern England in order to highlight the problems that such practice raises in terms of data security. Data collection involved a telephone survey undertaken in early 2006 of 378 firms classified into four industrial sectors ('Media', 'Logistics', 'Internet Services' and 'Food Processing'). After establishing how ICTs and the Internet are being exploited as business applications for small firms, data security practice is explored on the basis of sector and size with a focus on telework. The paper goes on to highlight areas of concern in terms of data security policy and training practice. Findings show some sector and size influences.WestFocus* under the Higher Education Innovation Fund (HEIF 2

Onshore to near-shore outsourcing transitions: unpacking tensions

This study is directed towards highlighting tensions of incoming and outgoing vendors during outsourcing in a near-shore context. Incoming-and-outgoing of vendors generate a complex form of relationship in which the participating organizations cooperate and compete simultaneously. It is of great importance to develop knowledge about this kind of relationship typically in the current GSE-related multi-sourcing environment. We carried out a longitudinal case study and utilized data from the 'Novo pay' project, which is available in the public domain. This project involved an outgoing New Zealand based vendor and incoming Australian based vendor. The results show that the demand for the same human resources, dependency upon cooperation and collaboration between vendors, reliance on each other system's configurations and utilizing similar strategies by the client, which worked for the previous vendor, generated a set of tensions which needed to be continuously managed throughout the project

‘Social’ or ‘Anti-Social’ Software: content production in Web 2.0 - who benefits?

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On the necessity of removing 'cruelty' from the teaching of computing

In his famous article [1] Edsger Dijkstra reflected upon how cruel it would be truly to teach computer science. For some reason the CS community over the years have taken the sadistic element of his entreaties to heart. Why is this so? Does it have intuitive appeal to those CS educators who believe in the "hard man" school of computer science and the "real programmers don't eat quiche" model of education

A collaborative learning trial between New Zealand and Sweden - using Lotus Notes Domino in teaching the concepts of Human Computer Interaction

This paper reports the results of a collaborative learning exercise between students at Auckland Institute of Technology and Uppsala University. The exercise was conducted using both a Lotus Notes Domino collaborative database and electronic mail to support students working in remote groups to perform a common task. Issues concerning the logistics of such an exercise, student participation and evaluations of the process, ethical considerations and the quality of the learning process are discussed. Some conclusions are drawn concerning the value of Group Ware technology to support this form of collaborative learning, and suggestions are made for future developments

Convergence: Architecture as integrated spatial design

Chapter looks at how new techniques of production are creating a synthesis between a number of design disciplines with architecture crucially placed at the heart of these activities

"Programming in the large" and the need for professional discrimination

A common goal in teaching capone project and software engieering type courses is to develop in students the capabilities required of a professional software developer. Unfortunately, their prior educational experiences in the computing discipline may have done anything but prepare them for professional practice. Although the situation may vary considerably from country to country and institution to institution, there are several common deficiencies to address