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11 research outputs found

Managing clinic variability with same-day scheduling, intervention for no-shows, and seasonal capacity adjustments

Author: CAYIRLI Tugba
YANG Kum Khiong
Publication venue: 'Informa UK Limited'
Publication date: 01/01/2020
Field of study

Institutional Knowledge at Singapore Management University

A Universal Appointment Rule with Patient Classification for Service Times, No-Shows and Walk-Ins

Author: TUGBA Cayirli
YANG Kum Khiong
Publication venue: 'Institute for Operations Research and the Management Sciences (INFORMS)'
Publication date: 01/12/2014
Field of study

Institutional Knowledge at Singapore Management University

Predicting the Performance of Queues: A Data Analytic Approach

Author: LOW Mei Wan
TUGBA Cayirli
YANG Kum Khiong
Publication venue: 'Elsevier BV'
Publication date: 01/12/2016
Field of study

Institutional Knowledge at Singapore Management University

Modeling queues with simulation versus M/M/C models

Author: LOW Joyce M. W.
TUGBA Cayirli
YANG Kum Khiong
Publication venue: 'Springer Science and Business Media LLC'
Publication date: 01/06/2014
Field of study

Institutional Knowledge at Singapore Management University

Altering the environment to improve appointment system performance

Author: CAYIRLI Tugba
YANG Kum Khiong
Publication venue: 'Institute for Operations Research and the Management Sciences (INFORMS)'
Publication date: 01/07/2019
Field of study

Institutional Knowledge at Singapore Management University

A Universal Appointment Rule In the Presence of No-Shows and Walk-Ins

Author: Kum Khiong Yang
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Ser Aik Quek
Ser Aik Quek
Tugba Cayirli
Tugba Cayirli
Publication venue: 'Wiley'
Publication date: 01/01/2012
Field of study

10.1111/j.1937-5956.2011.01297.xProduction and Operations Management214682-69

eResearch@Ozyegin

Institutional Knowledge at Singapore Management University

ScholarBank@NUS

Managing clinic variability with same-day scheduling, intervention for no-shows, and seasonal capacity adjustments

Author: Forjuoh S. N.
Herriott S
Kum-Khiong Yang
LaGanga L. R.
Liu J.
Murray M.
Tugba Cayirli
Publication venue: 'Informa UK Limited'
Publication date
Field of study

Outpatient appointment scheduling in presence of seasonal walk-ins

Author: Bailey N
Evrim Didem Gunes
Forjuoh SN
Gupta D
Herriott S
Law AM
Savin S
Tugba Cayirli
Publication venue: 'Springer Science and Business Media LLC'
Publication date
Field of study

Managing Appointment-Based Services in the Presence of Walk-In Customers

Optimal Dynamic Appointment Scheduling of Base and Surge Capacity

Author: Adrian F Hernandez
Ahmadi-Javid
Benjamin Grant
Cms
Cms
David Matchar
Dennis J Zhang
Dennis R Delisle
Dharmarajan
Diwakar Gupta
Hannah A Jackson
Itai Gurvich
Jan A. Van Mieghem
Jason Ryan
Joanne Daggy
Jonathan E Helm
M Harlan
Mark I Froimson
Melissa Morley
Meredith Kilgore
Nan Liu
Nmhc
R. Kannan Mutharasan
Richard Iorio
Robert Mechanic
Sang - Kim
Tugba Cayirli
Publication venue: 'Elsevier BV'
Publication date: 01/01/2017
Field of study

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