“Show me, how does it look now”: Remote Help-giving in Collaborative Design

This paper examines the role of visual information in a remote help-giving situation involving the collaborative physical task of designing a prototype remote control. We analyze a set of video recordings captured within an experimental setting. Our analysis shows that using gestures and relevant artefacts and by projecting activities on the camera, participants were able to discuss several design-related issues. The results indicate that with a limited camera view (mainly faces and shoulders), participants’ conversations were centered at the physical prototype that they were designing. The socially organized use of our experimental setting provides some key implications for designing future remote collaborative systems

Affective Brain-Computer Interfaces Neuroscientific Approaches to Affect Detection

The brain is involved in the registration, evaluation, and representation of emotional events, and in the subsequent planning and execution of adequate actions. Novel interface technologies – so-called affective brain-computer interfaces (aBCI) - can use this rich neural information, occurring in response to affective stimulation, for the detection of the affective state of the user. This chapter gives an overview of the promises and challenges that arise from the possibility of neurophysiology-based affect detection, with a special focus on electrophysiological signals. After outlining the potential of aBCI relative to other sensing modalities, the reader is introduced to the neurophysiological and neurotechnological background of this interface technology. Potential application scenarios are situated in a general framework of brain-computer interfaces. Finally, the main scientific and technological challenges that have to be solved on the way toward reliable affective brain-computer interfaces are discussed

Designing Awareness Support for Distributed Cooperative Design Teams

Motivation – Awareness is an integral part of remote collaborative work and has been an important theme within the CSCW research. Our project aims at understanding and mediating non-verbal cues between remote participants involved in a design project. \ud Research approach – Within the AMIDA1 project we focus on distributed ‘cooperative design’ teams. We especially focus on the 'material' signals – signals in which people communicate through material artefacts, locations and their embodied actions. We apply an ethnographic approach to understand the role of physical artefacts in co-located naturalistic design setting. Based on the results we will generate important implications to support remote design work. We plan to develop a mixed-reality interface supported by a shared awareness display. This awareness display will provide information about the activities happening in the design room to remotely located participants.\ud Findings/Design – Our preliminary investigation with real-world design teams suggests that both the materiality of designers’ work settings and their social practices play an important role in understanding these material signals that are at play. \ud Originality/Value – Most research supporting computer mediated communication have focused on either face-to-face or linguistically oriented communication paradigms. Our research focuses on mediating the non-verbal, material cues for supporting collaborative activities without impoverishing what designers do in their day to day working lives.\ud Take away message – An ethnographic approach allows us to understand the naturalistic practices of design teams, which can lead to designing effective technologies to support group work. In that respect, the findings of our research will have a generic value beyond the application domain chosen (design teams).\u

Conceptual Frameworks for Multimodal Social Signal Processing

This special issue is about a research area which is developing rapidly. Pentland gave it a name which has become widely used, ‘Social Signal Processing’ (SSP for short), and his phrase provides the title of a European project, SSPnet, which has a brief to consolidate the area. The challenge that Pentland highlighted was understanding the nonlinguistic signals that serve as the basis for “subconscious discussions between humans about relationships, resources, risks, and rewards”. He identified it as an area where computational research had made interesting progress, and could usefully make more

Experiential Role of Artefacts in Cooperative Design

The role of material artefacts in supporting distributed and co-located work practices has been well acknowledged within the HCI and CSCW research. In this paper, we show that in addition to their ecological, coordinative and organizational support, artefacts also play an ‘experiential’ role. In this case, artefacts not only improve efficiency or have a purely functional role (e.g. allowing people to complete tasks quickly), but the presence and manifestations of these artefacts bring quality and richness to people’s performance and help in making better sense of their everyday lives. In a domain like industrial design, such artefacts play an important role for supporting creativity and innovation. Based on our prolonged ethnographic fieldwork on understanding cooperative design practices of industrial design students and researchers, we describe several experiential practices that are supported by mundane artefacts like sketches, drawings, physical models and explorative prototypes – used and developed in designers’ everyday work. Our main intention to carry out this kind of research is to develop technologies to support designers’ everyday practices. We believe that with the emergence of ubiquitous computing, there is a growing need to focus on personal, emotional and social side of people’s everyday experiences. By focusing on the experiential practices of designers, we can provide a holistic view in the design of new interactive technologies

Collaborative Practices that Support Creativity in Design

Design is a ubiquitous, collaborative and highly material activity. Because of the embodied nature of the design profession, designers apply certain collaborative practices to enhance creativity in their everyday work. Within the domain of industrial design, we studied two educational design departments over a period of eight months. Using examples from our fieldwork, we develop our results around three broad themes related to collaborative practices that support the creativity of design professionals: 1) externalization, 2) use of physical space, and 3) use of bodies. We believe that these themes of collaborative practices could provide new insights into designing technologies for supporting a varied set of design activities. We describe two conceptual collaborative systems derived from the results of our study

Remarkable Objects: Supporting Collaboration in a Creative Environment

In this paper, we report the results of a field trial of a Ubicomp system called CAM that is aimed at supporting and enhancing collaboration in a design studio environment. CAM uses a mobile-tagging application which allows designers to collaboratively store relevant information onto their physical design objects in the form of messages, annotations and external web links. The purpose of our field trial was to explore the role of augmented objects in supporting and enhancing creative work. Our results show that CAM was used not only used to support participants’ mutual awareness and coordination but also to facilitate designers in appropriating their augmented design objects to be explorative, extendable and playful supporting creative aspects of design work. In general, our results show how CAM transformed static design objects into ‘remarkable’ objects that made the creative and playful side of cooperative design visible

Modality-specific Affective Responses and their Implications for Affective BCI

Reliable applications of multimodal affective brain-computer interfaces (aBCI) require a detailed understanding of the processes involved in emotions. To explore the modality-specific nature of affective responses, we studied neurophysiological responses of 24 subjects during visual, auditory, and audiovisual affect stimulation and obtained their subjective ratings. Coherent with literature, we found modality-specific responses in the EEG: parietal alpha power decreases during visual stimulation and increases during auditory stimulation, whereas more anterior alpha power decreases during auditory stimulation and increases during visual stimulation. We discuss the implications of these results for multimodal aBCI