TAM-based external factors related to ERP solutions acceptance in organizations

To improve the efficiency and effectiveness of ERP solutions use, understanding of critical success factors of ERP solutions assimilation in organizations is crucial. The technology acceptance model (TAM) proposed by Davis (1989) has been the most widely used model for researching user acceptance and usage of IT/IS. The purpose of this paper is to extend the original TAM with groups of external factors which impact actual ERP system use. First, we focus on ERP system use in companies’ maturity phase. Second, we expose and examine three groups of external factors which influence ERP usage. The model was empirically tested using data collected from a survey of ERP users in 44 organizations. Survey data have been collected from ERP users who have been exposed to an ERP system which has operated for more than one year. The proposed research model was analyzed using the PLS approach

FACTORS WHICH HAVE FATAL INFLUENCE ON ERP IMPLEMENTATION ON SLOVENIAN ORGANIZATIONS

A lot of ERP implementations are failure, because organizations which bought ERP systems thought that this was all what they should do. But failure cases of ERP implementation showed, that organizations have to do extensive work on implementation. Because of that, organizations have to create conditions, in which they can implement chosen solution in expected time, scope and evaluated costs. That means that organizations should be aware of what most critical factors for success (CSF) in ERP implementations are. The high failure rate of ERP implementations call for better understanding of critical success factors (CSFs). In the paper we will research the CSFs in ERP implementation by studying published prior research on the field of ERP implementation. We will build a model of CSFs for ERP implementation, discuss in depth some most important factors and present preliminary results of importance CSFs of ERP implementation in Slovenian organizations

TAM-based external factors related to ERP solutions acceptance in organizations

To improve the efficiency and effectiveness of ERP solutions use, understanding of critical success factors of ERP solutions assimilation in organizations is crucial. The technology acceptance model (TAM) proposed by Davis (1989) has been the most widely used model for researching user acceptance and usage of IT/IS. The purpose of this paper is to extend the original TAM with groups of external factors which impact actual ERP system use. First, we focus on ERP system use in companies’ maturity phase. Second, we expose and examine three groups of external factors which influence ERP usage. The model was empirically tested using data collected from a survey of ERP users in 44 organizations. Survey data have been collected from ERP users who have been exposed to an ERP system which has operated for more than one year. The proposed research model was analyzed using the PLS approach

ERP Solution Acceptance by Students

ERP acceptance by its users in companies has been researched by several authors while ERP acceptance by students within study programmes has not been researched so often. For teachers should be important to know which factors have influence on student ERP acceptance. Our study researches student acceptance of ERP solutions while they are exposed to ERP solution and they are involved in ERP actual use. Our research is based on TAM which provides a basis for tracing impact of external factors on internal beliefs (perceived usefulness – PU and perceived ease of use – PEOU), attitudes (AT), intentions (behavioural intention – BI) and actual use. Research model includes additional external factors such as: experience with computer, computer self-efficiency, personal innovativeness toward IT, computer anxiety, user manuals (help), system quality, social influence (environment), training and education etc. Research was conduct within a group of 121 students after short interaction with Microsoft Dynamics NAV ERP solution. Results show that most important external factors for student ERP acceptance are: individual benefits, training and education on ERP system and quality of ERP system

Vpliv organizacijskih dejavnikov na odnos do uporabe analitičnih orodij informacijske rešitve CRM

Background and Purpose: Information solutions for analytical customer relationship management CRM (aCRM IS) that include the use of analytical tools are becoming increasingly important, due organizations’ need for knowledge of their customers and the ability to manage big data. The objective of the research is, therefore, to determine how the organizations’ orientations (process, innovation, and technology) as critical organizational factors affect the attitude towards the use of the analytical tools of aCRM IS. Design/Methodology/Approach: To measure the orientation of the organization (process, innovation, and technology), we redesigned the existing scale, which was validated using exploratory factor analysis. In the next phase, we created a model by which we examined the impact of the organization’s stance in relation to the use of the analytical tools of aCRM IS, where we used multiple regression analysis. The model was verified on a sample of Slovenian Organizations (n=105), which use the analytical tools of aCRM IS for analyzing the data they have on their customers and business partners. Results: In the study we found that all critical factors of the organization, specifically process, technology, and innovation orientation, have a positive impact on the attitudes towards using the analytical tools of aCRM IS. Innovation orientation is particularly important and has the strongest influence on the attitude towards using the analytical tools of aCRM IS. We found that innovation orientation on new ideas, methods, and approaches has the strongest effect, followed by the impact of innovation orientation on acceptance of novelty. Conclusion: The more innovation-, technology-, and process-oriented organizations are, the more positive their attitude towards using the analytical tools of aCRM IS. The study is particularly important for organizations that are introducing an aCRM IS into their business system.Ozadje in namen: Informacijska rešitev analitičnega upravljanja s strankami (aCRM IR) zajema med drugim uporabo analitičnih orodij, ki zaradi potrebe organizacij po znanju strank in upravljanju masivnih podatkov, pridobivajo na vse večji veljavi. Zato je bil cilj raziskave ugotoviti, kako naravnanost organizacije (procesna, inovativna in tehnološka) kot kritični organizacijski dejavnik vpliva na odnos do uporabe analitičnih orodij aCRM IR. Zasnova/metodologija/pristop: Za merjenje naravnanosti organizacije (procesna, inovativna in tehnološka) smo preoblikovali obstoječe merilne lestvice, ki smo jih validirali s pomočjo eksploratorne faktorske analize. V naslednji fazi smo oblikovali model, s katerim smo preverjali vpliv naravnanosti organizacije na odnos do uporabe a analitičnih orodij aCRM IR, pri čemer smo uporabili multiplo regresijsko analizo. Model smo preverjali na vzorcu slovenskih organizacij (n=105), ki za analiziranje podatkov o strankah in poslovnih partnerjih uporabljajo analitična orodja. Rezultati: V študiji smo ugotovili, da imajo vsi trije vidiki naravnanosti organizacije, procesna, tehnološka in inovativna naravnanost, pozitivni vpliv na odnos do uporabe analitičnih orodij aCRM IR v organizaciji. Še zlasti je pomembna inovativna naravnanost organizacije, ki ima najmočnejši vpliv na odnos do uporabe analitičnih orodij aCRM IR. Inovativno naravnost je dvodimenzionalni konstrukt. Ugotovili smo, da ima inovativna naravnanost na nove ideje, metode in pristope največji vpliv na odnos do uporabe analitičnih orodij aCRM IR, sledi pa inovativna naravnanost na sprejem novosti v organizaciji. Zaključek: Bolj kot so organizacije inovativno, tehnološko in procesno naravnane, bolj pozitivni odnos imajo v povprečju do uporabe analitičnih orodij aCRM IR. Študija je še posebej pomembna za organizacije, ki vpeljujejo aCRM IR v poslovni sistem

Komparativna analiza kritičnih dejavnikov pri uvajanju elektronskega poslovanja

The implementation projects of e-business systems are strategic and complex projects. They require substantial resources, and yet, the success is not guaranteed. Organizations must try to minimize risks by focusing on critical success factors (CSFs) of e-business implementation.We have researched different viewpoints of e-business implementation CSFs. The paper presents an overview of some of existing e-business implementation business models and analyses research about e-business implementation CSFs. Identified CSFs are discussed and linked to the e-business implementation process. Key words: E-business, CSFs, e- business implementation, e-transformationProjekti uvajanja sistemov e-poslovanja so strateški in kompleksi projekti. Tovrstni projekti zahtevajo precejšnje resurse, pa vendar njihova uspešnost ni zagotovljena. Organizacije morajo minimizirati tveganja s tem, da se osredotočijo na kritične dejavnike uspeha uvajanja e-poslovanja. V prispevku smo raziskali različne vidike kritičnih dejavnikov uspeha uvajanja e-poslovanja. Predstavljamo pregled nekaterih modelov uvajanja e-poslovanja in raziskav s področja kritičnih dejavnikov uspeha uvajanja e-poslovanja. Prepoznani kritični dejavniki uspeha so predstavljeni, opisane pa so tudi povezave dejavnikov s procesom uvajanja e-poslovanja. Ključne besede: E-poslovanje, kritični dejavniki uspeha, uvajanje e-poslovanja, e-preoblikovanj

FACTORS WHICH HAVE FATAL INFLUENCE ON ERP IMPLEMENTATION ON SLOVENIAN ORGANIZATIONS

A lot of ERP implementations are failure, because organizations which bought ERP systems thought that this was all what they should do. But failure cases of ERP implementation showed, that organizations have to do extensive work on implementation. Because of that, organizations have to create conditions, in which they can implement chosen solution in expected time, scope and evaluated costs. That means that organizations should be aware of what most critical factors for success (CSF) in ERP implementations are. The high failure rate of ERP implementations call for better understanding of critical success factors (CSFs). In the paper we will research the CSFs in ERP implementation by studying published prior research on the field of ERP implementation. We will build a model of CSFs for ERP implementation, discuss in depth some most important factors and present preliminary results of importance CSFs of ERP implementation in Slovenian organizations

Integracija i primjena interdisciplinarnoga znanja iz područja ekonomije i prostorne znanosti

This research arises from the importance of integrating knowledge of economic/business and spatial sciences for graduates who must think and act in interdisciplinary contexts. The systematic literature review revealed that this interdisciplinary field is richly present in original scientific research, and is undoubtedly topical and worthy of research efforts. The main objective of this paper is to analyze important factors that contribute to the attitudes of students towards interdisciplinary knowledge, and factors that shape their intentions to use and integrate this knowledge in the future. The conceptual model formed was tested using structural equation modeling (SEM). Research results confirm the importance of integrating economic/business and spatial sciences’ knowledge, for graduates. As presented in the paper, results of the study have important implications for higher education institutions, for reform and update of their study programs, as well as for educators in the field of spatial sciences and economic/business sciences, in research and in education.Ovo je istraživanje nastalo zbog važnosti integracije znanja iz područja ekonomskih i prostornih znanosti za studente koji moraju razmišljati i djelovati u interdisciplinarnim kontekstima. Sustavni pregled literature pokazao je da je ovo interdisciplinarno područje u velikoj mjeri prisutno u izvornim znanstvenim istraživanjima te je bez svake sumnje aktualno i vrijedno istraživanja. Glavni je cilj ovoga rada analizirati važne čimbenike koji doprinose izgradnji stavova studenata prema interdisciplinarnom znanju, kao i čimbenike koji utječu na njihove namjere da se u budućnosti koriste takvim znanjima i i integriraju ih. Izrađeni konceptualni model testiran je s pomoću modeliranja strukturnih jednadžbi (SEM). Rezultati istraživanja potvrđuju da je integracija znanja iz područja ekonomije i prostornih znanosti važna za studente. Kako je prikazano u radu, rezultati istraživanja imaju važne implikacije za institucije visokoga obrazovanja, za reformu i nadogradnju njihovih studijskih programa te za obrazovne djelatnike koji se bave područjima ekonomije i prostorne znanosti, kako u istraživanjima, tako i u obrazovanju

Уклонение от уплаты налогов: библиометрический анализ точек зрения власти, бизнеса и науки

This article analyzes the publications relating to the problem of tax evasion. This topic is attractive not only for the academic community, but also for public at whole. The article explores to what extent the scientific publications on tax evasion correspond to practical issues discussed among the stakeholders. We used the electronic database of e-Library as a source of scientific publications on the subject. The principal stakeholders directly dependent on the taxation are the taxpayers and public authorities. We used the electronic database of publications «Kommersant» publishing house and the «Rossiyskaya Gazeta» to reflect issues discussed among the stakeholders. We selected for analyze 301 publications for the period of 2013-2015. The study was conducted by comparing the publication activity by types and period of publications. In the first stage of the study we have done the qualitative content analysis by identification the common themes discussed in hole sample of publications. Then, a quantitative analysis was conducted by comparing the distribution of publications on a particular topic from each source. We used bibliometric analysis method for the quantitative and bibliographic mapping method to visualize the results of research. Calculations were performed using the software QDA Miner v.5.0 module WordStat v.7.1.7. As a result, studies have concluded that the most popular topics of interest for which no changes are: changes in legislation, legislation and increased enforcement. Using the results of the conducted study, we can identify the main similarities and differences between the monitored sources. We can see the special attention to the: Legislation changes, Law enforcement, Entrepreneurship. Marked reduction of interest can be noted regarding to the following topics: International aspects of taxation, Shadow economy, Ownership, property, investment. The growth of interest can be noted in relation to the following topics: Directorship, Article of the Tax Code, Short-lived companies, Arrears and fines. The study revealed a certain disparity between the topics discussed among academic community and stakeholders. The topics discussed in the majority of scientific texts (shadow economy, corruption, the firm one-day, social security contributions), a much rarer can be found in the publication of «Kommersant» and «Rossiyskaya Gazeta» which focuses mainly on matters of legislation. Analysis of the relationships in the texts according to the source and year of publication showed that research topics converge with issues considered by the public authorities. The business community more involved in discussion the legal issues, because the government notion works upon the impression about tax evasion of the business community and academia. Thus, bibliometric text analysis techniques can be used for research, preparation of literature reviews and thematic information retrieval.Статья посвящена анализу публикаций, касающихся проблемы уклонения от уплаты налогов. Эта тема привлекает пристальное внимание не только научного сообщества. В статье исследуется соответствие проблематики научных работ по уклонению от уплаты налогов практическим вопросам, обсуждаемым заинтересованными лицами. В качестве источника научных публикаций по данной тематике использовалась электронная база e-Library. В круг заинтересованных лиц, напрямую зависящих от правил налогообложения, входят бизнессообщество и государственные органы. Для них источниками информации по исследуемой теме являются электронная база публикаций издательского дома «Коммерсантъ» и «Российская газета». Для анализа отобрана 301 публикация за 2013-2015 гг. Изучение соответствия проблематики проводилось путем сравнения публикационной активности в разрезе видов публикаций. На первом этапе исследования был выполнен качественный контент-анализ посредством выявления общих тем, обсуждаемых в публикациях. Затем проводился количественный анализ через сравнение распределения публикаций по конкретной теме из каждого источника. Для количественного анализа и визуализации результатов использовались методы библиометрического анализа и картирования. Расчеты производились с помощью программного продукта QDA Miner v.5.0 модуль WordStat v.7.1.7. В результате исследования были сделаны выводы, что самыми популярными темами, интерес к которым не меняется, являются: изменение законодательства, законотворчество и усиление принуждения. Темы, к которым за рассматриваемый период снизился интерес, касаются международных аспектов налогообложения, теневой деятельности, собственности и инвестиций. Отмечено выраженное возрастание интереса сообщества к фирмам-однодневкам, руководству компаний, а также к вопросам штрафов и пени. Исследование позволило выявить определенное несоответствие тем, обсуждаемых бизнесом и властью, по сравнению с темами научных публикаций. Распространенные в научных публикациях темы (теневая экономика, коррупция, фирмы-однодневки, взносы на социальное страхование), гораздо реже встречаются на ресурсах издательского дома «Коммерсантъ» и в «Российской газете», сосредотачивающих основное внимание на вопросах законотворчества и обсуждения изменений в законодательстве. Анализ взаимосвязей в текстах в соответствии с источниками и годом публикации показал, что темы научных исследований сближаются с проблемами, рассматриваемыми властью, а бизнес-сообщество в большей степени вовлекается обсуждение правовой проблематики, т. е. точка зрения власти во многом определяет обсуждение темы уклонения от налогов бизнес-сообществом, и научными кругами. Таким образом, библиометрические методы анализа текстов могут применяться для проведения научных исследований, составления обзоров литературы и тематического поиска информации

Technology Acceptance Model Based Study of Students’ Attitudes Toward Use of Enterprise Resource Planning Solutions

Enterprise Resource Planning (ERP) solutions are the most frequently used software tool in companies in all industries. Therefore, the labour market requires the knowledge and skills for usage of ERP solutions from graduates – future employees. The main objective of our paper is therefore the identification of important factors that contribute to the acceptance of ERP solutions by students in economics and business and that shape their intentions to use this knowledge in the future. The model of our research is based on the Technology Acceptance Model (TAM), extended by identified important multidimensional external factors that refer to (1) students’ personal characteristics and information literacy, (2) perceived system and technological characteristics of ERP solutions and (3) perceived support within the study process. Research results revealed that several dimensions of the three multidimensonal factors play an important role in shaping the attitudes towards acceptance of ERP solutions by students