Healthcare Workers Sharing Knowledge Online: Intrinsic Motivations and Well-Being Consequences of Participating in Social Technologies at Work

To increase efficiency, knowledge sharing behaviour, and collaboration at work, social technologies are being rapidly implemented within organizations. However, there is a lack of studies showing how these new communication technologies affect employees. The goal of the current study was to indicate intrinsic motivations for online knowledge sharing behaviour and to find out if employees actually experience improvements in terms of well-being at work due to online participation. A survey study among 260 employees of a healthcare organization showed that feelings of competence in using the internal social media platform to share knowledge were positively related to online knowledge sharing behaviour. Moreover, employees who shared their knowledge more actively online also claimed that the platform made them more competent at work, autonomous at work, and improved their relationship with co-workers. Furthermore, a relationship between online knowledge sharing behaviour and job satisfaction was found, mediated by feelings of competence at work

Healthcare Workers Sharing Knowledge Online: Intrinsic Motivations and WellBeing Consequences of Participating in Social Technologies at Work

To increase efficiency, knowledge sharing behaviour, and collaboration at work, social technologies are being rapidly implemented within organizations. However, there is a lack of studies showing how these new communication technologies affect employees. The goal of the current study was to indicate intrinsic motivations for online knowledge sharing behaviour and to find out if employees actually experience improvements in terms of well-being at work due to online participation. A survey study among 260 employees of a healthcare organization showed that feelings of competence in using the internal social media platform to share knowledge were positively related to online knowledge sharing behaviour. Moreover, employees who shared their knowledge more actively online also claimed that the platform made them more competent at work, autonomous at work, and improved their relationship with co-workers. Furthermore, a relationship between online knowledge sharing behaviour and job satisfaction was found, mediated by feelings of competence at work.Kako bi se povećala učinkovitost, ponašanje dijeljenja znanja i suradnja na poslu, društvene tehnologije se ubrzano implementiraju unutar organizacija. Međutim, nedostaju studije koje pokazuju kako te nove komunikacijske tehnologije utječu na zaposlenike. Cilj ove studije bio je ukazati na intrinzične motivacije za ponašanje u online dijeljenju znanja i otkriti doživljavaju li zaposlenici doista poboljšanja u smislu dobrobiti na poslu zbog online sudjelovanja. Istraživanje provedeno među 260 zaposlenika zdravstvene organizacije pokazalo je da su osjećaji kompetentnosti u korištenju interne platforme društvenih medija za dijeljenje znanja pozitivno povezani s ponašanjem dijeljenja znanja na mreži. Štoviše, zaposlenici koji su svoje znanje aktivnije dijelili online također su tvrdili da ih je platforma učinila kompetentnijima na poslu, autonomnijima na poslu i poboljšala njihov odnos sa suradnicima. Nadalje, pronađena je veza između ponašanja pri dijeljenju znanja na internetu i zadovoljstva poslom, posredovana osjećajima kompetentnosti na poslu

Keeping up online appearances:How self-disclosure on Facebook affects perceived respect and likability in the professional context

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