19 research outputs found

    Constructive Leadership and Employee Innovative Behaviors: A Serial Mediation Model

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    This study aims to examine the influence of constructive leadership practices on the service innovative behaviors of hotel employees by a serial mediation system that treats employee psychological safety and employee creativity as mediators. Empirical data were collected from full-time frontline hotel employees in Antalya, Turkey. By using both convenience and judgmental sampling methods, this study included 357 hotel employees. The results provide empirical evidence for all suggested hypothesized associations. In particular, the findings display that psychological safety and engagement in creative work tasks play intervening roles (in the form of a chain) in the indirect influence of constructive leadership on employee perceptions regarding their service innovative culture. The current work provides practical contributions for hotel industry professionals who are in the treatment of implementing psychological safety and employee creativity, in order to establish innovative service culture in the hotel setting. The paper is among the first studies to investigate a serial mediation model to analyze which constructive leadership practices influence their innovative service culture.publishedVersio

    The influence of politics on the governance of an entrepreneurial ecosystem in a developing country:a generative institutional discourse approach

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    Entrepreneurship is often about the individual drive for innovation and the exploitation of opportunities; however, in an increasingly connected world, entrepreneurial ecosystems have gained considerable research interest. In many developed countries, entrepreneurial ecosystems emerge from organic collaborations between businesses and investors, with little political involvement. However, in a post-communist country like Kazakhstan, different stakeholders have diverse expectations, leading to tensions among them. In this study, we took a qualitative approach and drew from discursive institutionalism theory in entrepreneurship research in order to understand the influence of politics on the governance of an entrepreneurial ecosystem. Our findings reveal tensions between collective aspirations and individual goals, generating multiple institutional logics. The generative institutional discourse that is brought about by politics, their influence on governance, and facilitating factors is a mechanism that helps to turn such tensions into policies and collective action. To gain a better understanding of the influence of politics on the governance of entrepreneurial ecosystems, we propose a generative institutional discourse model.</p

    Blackbox between job crafting and job embeddedness of immigrant hotel employees: a serial mediation model

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    This study explores the influence of job crafting (JC) on migrant employees’ and its sensitivities on job embeddedness (JE) with the application of a serial mediation mechanism which takes into consideration the psychological capital and their work engagement as mediators. The data for this study was collected from immigrant employees in the hotel sector in North Cyprus. Both convenience and judgmental sampling techniques made up of 572 dyads were used. The findings of this study reveal that immigrant employees’ psychological capital and their work engagement has a mediating effect on the relationships between organizational crafting and the perceptions of employees’ job embeddedness. This study will serve as a substantial research evidence and tool for managers/owners in the hospitality industry for the purpose of retaining, engaging and embedding immigrant employees. The novelty of this study is the fact that it analyzes the work environment and conditions where organizational job crafting affects job embeddedness to determine the perceptions of immigrant employees using a serial mediation model

    The influence of politics on the governance of an entrepreneurial ecosystem in a developing country : a generative institutional discourse approach

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    Entrepreneurship is often about the individual drive for innovation and the exploitation of opportunities; however, in an increasingly connected world, entrepreneurial ecosystems have gained considerable research interest. In many developed countries, entrepreneurial ecosystems emerge from organic collaborations between businesses and investors, with little political involvement. However, in a post-communist country like Kazakhstan, different stakeholders have diverse expectations, leading to tensions among them. In this study, we took a qualitative approach and drew from discursive institutionalism theory in entrepreneurship research in order to understand the influence of politics on the governance of an entrepreneurial ecosystem. Our findings reveal tensions between collective aspirations and individual goals, generating multiple institutional logics. The generative institutional discourse that is brought about by politics, their influence on governance, and facilitating factors is a mechanism that helps to turn such tensions into policies and collective action. To gain a better understanding of the influence of politics on the governance of entrepreneurial ecosystems, we propose a generative institutional discourse model

    Intellectual capital in hospitality and tourism: a critical review and future research agenda

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    Purpose The purpose of this research is to provide a critical review of the intellectual capital (IC) research in hospitality and tourism (HT) literature. Design/methodology/approach This study uses 141 research papers published on IC in HT between 2003 and 2021 to offer the findings of a systematic review of publications that cover the issue of IC as a holistic concept, rather than just a component of it, within the sector. Findings The progress on the topic is addressed. The authors\u27 findings also reveal the related research productivity, main themes compared to other service sectors and methodologies applied in the knowledge field. In order to provide a tangible structure in the field, a research agenda is offered. Research limitations/implications This study analyzed the development of IC research in the HT literature by focusing on journal articles in the Scopus database. The findings could aid researchers in (re)designing their study goals so they may add to both general IC literature and literature related to HT. Originality/value A strong positive relationship between IC and HT organizations’ performance has been demonstrated, but no study has previously mapped the research constituents of publications in IC research. To contribute to the endeavor of knowledge consolidation on this subject, the authors\u27 paper covers the research that has been done so far on the under-researched issue of IC in HT from a new perspective

    The effect of hospitableness on positive emotions, experience, and well-being of hospital patients

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    The role of hospitableness in hedonic service settings has been subject to considerable theoretical and empirical investigation; however, its role in utilitarian service settings (e.g., hospitals) has received notably scant attention. Drawing on the stimulus-organism-response (S-O-R) model, this study proposes and tests a conceptual model linking hospitableness, patient experience, positive emotions, overall satisfaction, subjective well-being, and recommendation intention. Drawing on quantitative data (n = 204) collected from inpatients in hospitals, the findings largely support the proposed theoretical model and confirm that hospitableness can positively influence patient experience and positive emotions, but not overall satisfaction. Interestingly, while hospitableness does not seem to directly influence overall satisfaction, this effect is indirectly achieved via patient experience. The findings also reveal that patients’ subjective well-being may be enhanced by positive emotions but not overall satisfaction. Both positive emotions and overall satisfaction have a positive effect on recommendation intention. The study makes several theoretical implications and proposes significant practical implications both for the hospitality and healthcare sectors

    Modelling social inclusion, self-esteem, loneliness, psychological distress, and psychological resilience of refugees : does hospitableness matter?

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    Despite a growing stream of research addressing hospitableness in destinations and hospitality settings, very little is known about the role of hospitableness in fostering favorable social outcomes for vulnerable individuals such as refugees. This omission is intriguing given the heated debate on how local communities in refugee hosting countries can contribute to tackling the refugee crisis. Drawing on data collected from Ukrainian refugees hosted by locals in Slovakia, this study proposes and tests a conceptual model linking hospitableness, social inclusion, self-esteem, loneliness, psychological distress, psychological resilience, and subjective well-being. Using SEM-PLS, the findings confirm that hospitableness can positively enhance social inclusion while mitigating loneliness. Contrary to our predication, however, our results fail to confirm the positive effect of hospitableness on subjective well-being both directly and indirectly mediated by self-esteem and social inclusion. Psychological resilience significantly moderates the relationship between hospitableness and social inclusion. The study makes significant theoretical contributions to the corpus of literature on the social outcomes of hospitableness and provides timely implications for policy makers to utilise “refugee hosting by locals” schemes and “private sponsorship of refugees” programmes as a viable solution to enhance refugees’ social inclusion and foster their overall well-being

    The effect of abusive supervision on organizational identification: A moderated mediation analysis

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    This study investigated the effect of abusive supervision on employee organizational identification by analyzing the mediating effect of psychological contract violation. In addition, it explored the moderating role of favoritism in the direct association of abusive supervision and organizational identification and the indirect effect through psychological contract violation. A total of 488 seasonal, immigrant, and part-time employees from family-run hotel organizations were surveyed during the data collection process. By utilizing Hayes’s macro, we found that abusive supervision and psychological contract violation had a significant negative effect on organizational identification. In addition, the results showed that psychological contract violation mediated the effect of abusive supervision on organizational identification and favoritism moderated the effect of abusive supervision on psychological contract violation. The findings highlight the detrimental effects of favoritism and abusive supervision on employee outcomes in the hospitality industry.publishedVersio

    Evaluation of Economic Structure of Cherry Growing in Turkey

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    Gul, Mevlut/0000-0002-0147-7228; POLAT, MEHMET/0000-0002-2415-4229; Ormeci Kart, Murside Cagla/0000-0002-9822-9908WOS: 000513347600002Cherry production has a vital role regarding income source for producers and export sources for Turkey. in Turkey, several studies have done regarding the technical practices, and most of them were not considered the economic dimension of cherry production. This research aimed to determine the production inputs, costs and profitability of cherry production. This study aims to reveal the relationship between orchard size and profitability by using general economic calculations based on Afyonkarahisar, Denizli, Isparta, Izmir, Konya and Manisa provinces, in Turkey. It is assumed that this study may be able to close the existing gap regarding other studies in the literature to a certain extent. This study support that more prominent cherry orchards had higher profits compared to smaller. the relative profit varies between 2.2 to 3.0 in the farm size groups. in this study, it was found that relative profit is the highest in the bigger-scale orchards. the most crucial problem for producers is to achieve a profitable cherry selling price. This study found the output/input ratio is high. Orchard size and production cost have a significant influence on the economic success of a cherry orchard. Production cost has a negative influence on profitability with a low cherry yield. in other words, cherry production is profitable in the research region, but some recommendations can be made within the framework of research findings to get better
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