A systematic review of the literature on digital transformation: insights and implications for strategy and organizational change

In this article we provide a systematic review of the extensive yet diverse and fragmented literature on digital transformation (DT), with the goal of clarifying boundary conditions to investigate the phenomenon from the perspective of organizational change. On the basis of 279 articles, we provide a multi-dimensional framework synthesizing what is known about DT and discern two important thematical patterns: DT is moving firms to malleable organizational designs that enable continuous adaptation, and this move is embedded in and driven by digital business ecosystems. From these two patterns, we derive four perspectives on the phenomenon of DT: technology impact, compartmentalized adaptation, systemic shift and holistic co-evolution. Linking our findings and interpretations to existing work, we find that the nature of DT is only partially covered by conventional frameworks on organizational change. On the basis of this analysis, we derive a research agenda and provide managerial implications for strategy and organizational change.info:eu-repo/semantics/publishedVersio

Mehrwerte auf Basis digitaler Kassenzettel: eine verbraucherinformatische Studie

Die Digitalisierung aller Lebenswelten wird das Kauf- und Konsumverhalten von Verbrauchern stark ändern. Es zeichnet sich ab, dass Zukunftsszenarien des Smart Shopping, Smart Kitchen und Smart Cooking zunehmend real werden und sich immer stärker verzahnen. Zurzeit finden sich z. B. Bestrebungen zum digitalen Kassenzettel. Der Beitrag zeigt, dass Verbraucher sich hierdurch eine Reihe von Mehrwerten erhoffen, z. B. dass sie eine höhere Transparenz ermöglichen, indem sie Zusatzinformationen zu den Produkten bereitstellen. Ebenfalls sollen die Informationen genutzt werden, Rezeptvorschläge zu den gekauften, im Haus befindlichen Waren sowie Auskunft über den Zustand der Waren bereitzustellen. Ein weiterer Bereich stellt eine bessere Kosten- und Ernährungskontrolle dar, indem die Daten des Kassenzettels automatisch in digitale Haushaltsbücher und Ernährungs- bzw. Fitness-Apps übertragen werden können

A Strategic Analysis of the European Companies in the ICT Sales Channel

The strategic role of Information and Communication Technologies (ICT) is growing in various companies. Small and Medium Enterprises (SMEs) adopt ICT solutions to support their processes and to improve their products and services. Because of SMEs' scarce resources and inadequate ICT competencies, they need support from ICT suppliers in the ICT adoption process. Little attention has been paid to the business models and strategies of ICT suppliers in the academic and professional literature, and SMEs find it difficult to determine the characteristics of available ICT suppliers and to choose the supplier that best responds to their needs and aims. The goal of this paper is to provide a detailed picture of the ICT sales channel and its players in the European market. A classification framework is proposed and eleven different business models are identified. The paper is based on a case study methodology that included 53 semi-standardized interviews with CEOs (Chief Executive Officers) and marketing and communications managers at leading European ICT suppliers coupled with the literature review