Pembangunan augmanted reality (AR) bagi matapelajaran sains (sistem suria)

Kajian ini bertujuan untuk membangunkan aplikasi augmented reality bag itopik sistem suria untuk pembelajaran murid-murid Tahun Empat. Aplikasi ini berperanan sebagai penggayaan ilmu yang menggunakan elemen-elemen multimedia dalam pengajaran dan pembelajaran (PdP). Pembangunan aplikasi augmented reality ini adalah berasaskan model Hannafin dan Peck yang melibatkan tiga fasa utama iaitu fasa analisis keperluan, fasa reka bentuk serta fasa pembangunan dan implementasi. Kemajuan teknologi boleh digunakan dalam pendidikan sebagai cara mengajar dalam institusi pendidikan formal dan bukan formal, dalam pendidikan. Kaedah pembelajaran boleh dipersembahkan menggunakan alat bantuan pembelajaran atau sering dikenali sebagai media pembelajaran. Augmented reality dilihat sebagai media pengajaran masa depan yang inovatif, menarik dan efektif

The moderating effect of convenience towards the relationship between satisfaction and loyalty in Malaysian banking industry

The aim of this research was to explore the influence of e-satisfaction towards e-loyalty among the internet banking users in Malaysia. The moderating effect of convenience on the relationship between e-satisfaction and e-loyalty was also analysed.The study employed systematic sampling technique to recruit respondents. Intercept survey was chosen as method of data collection in which a 25-item questionnaire was used to measure respondents’ e-satisfaction (5 items), e-loyalty (13 items) and convenience (7 items).The survey yielded 120 usable responses. Data were analysed using variance-based partial least squares (PLS) structural equation modelling advanced statistical technique with the help of Smart-PLS version 3. PLS, which has become popular in marketing and social science research, was used to determine the factor loadings and path coefficients in the theoretical model. The study has concluded that e-satisfaction has an effect on e-loyalty; however the moderation effect of convenience was not significant

Technology Trust and E-Banking Adoption: The Mediating Effect of Customer Relationship Management Performance

The electronic revolution in the Malaysian banking sector has started in the 1970's. The first visible form of electronic innovation in the Malaysian banking industry was the introduction of Automated Teller Machines in 1981. Finally, on June 1, 2000, the Malaysian Central Bank gave the green light for locally owned commercial banks to offer Internet banking services. Due to the drastic changes in the business environment, it leads financial institutions to revise their marketing strategies to stress long-lasting relationships with customers. Relationships is important criteria in the selection of private bank. In many conditions, customer satisfaction mediates the relationship between antecedent’s factors and marketing performance. Hence, CRM performance is about maintaining good relationship and repurchases behavior, word-of-mouth and customer retention. Trust has been studied in traditional physical commercial environments. In the marketing and management literatures, trust is strongly associated with attitudes toward products, services, and purchasing behaviors. So that, the main objective of this research paper is to investigate the role of CRM performance as the mediator in the relationship between trust and E-Banking adoption. Hence, this empirical paper confirmed the role of customer relationship management performance as the mediators in the relationship between trust and electronic banking adoption.Key words: Trust, Customer Relationship Management Performance, E-Banking Adoptio

Development of Vehicle Lighting System Using LED Application

A Light Emitting Diode (LED) is a semiconductor device which converts electricity into light. LEDs are preferred over incandescent lamps because of their long life and their availability in various colors and brightness levels. The aim of this paper is to present the development of vehicle lighting system using LED application. In this system, high power LEDs type is chosen as automobile headlight model and controller circuit using microcontroller is considered. The LEDs are driven using buck converter circuit with appropriate Pulse Width Modulation (PWM) signal whereby the PWM signals are generated by microcontroller. The system is divided into 2 modes of operation, manual and automatic. The automatic mode of operation will be operating when the LDR senses the level of light brightness whereby the level of brightness is proportion to duty cycle of PWM. Meanwhile, for the manual mode of operation, 3 switches which are SW2 with 20% duty cycle, SW3 with 40% duty cycle and SW3 with 80% duty cycle are developed. The result shows that the maximum brightness of LED is about 127.6 Lumen at 80% of duty cycle for manual operation mode. Besides, by varying theduty cycle of PWM signal for both modes of operation, manual and automatic, LED brightness can be controlled

Technology trust and e-banking adoption: the mediating effect of customer relationship management performance

The electronic revolution in the Malaysian banking sector has started in the 1970's. The first visible form of electronic innovation in the Malaysian banking industry was the introduction of Automated Teller Machines in 1981. Finally, on June 1, 2000, the Malaysian Central Bank gave the green light for locally owned commercial banks to offer Internet banking services. Due to the drastic changes in the business environment, it leads financial institutions to revise their marketing strategies to stress long-lasting relationships with customers. Relationships is important criteria in the selection of private bank. In many conditions, customer satisfaction mediates the relationship between antecedent’s factors and marketing performance. Hence, CRM performance is about maintaining good relationship and repurchases behavior, word-of-mouth and customer retention. Trust has been studied in traditional physical commercial environments. In the marketing and management literatures, trust is strongly associated with attitudes toward products, services, and purchasing behaviors. So that, the main objective of this research paper is to investigate the role of CRM performance as the mediator in the relationship between trust and E-Banking adoption. Hence, this empirical paper confirmed the role of customer relationship management performance as the mediators in the relationship between trust and electronic banking adoption

Relationship between customer relation management performance and e-banking adoption: a look at Malaysian banking industry

This study seeks to identify the relationship between CRM performance and e-banking adoption. CRM performance is the process of value creation which results into the customer behavior intention (retain, repurchase, positive word of mouth), customer satisfaction and loyalty towards the product/brand. Despite of the popular practice of CRM in various industries, and particularly in banking, there is still lack of empirical studies, investigating to what extent the CRM performance influences on e-banking adoption.Hypothesized relationships were tested using survey responses from a sample of 307 lecturers at three public universities located in the northern states of Malaysia.The results which were compared with earlier findings illustrated that CRM performance does offer a positive influence on e-banking adoption and implications for further research were also being discussed

The influence of online trust as moderator between online satisfaction and online loyalty among the internet banking users / Norhidayah Ali...[et al.]

The aim of this study was to observe the influence of online trust (OT) as moderator towards the relationship between online satisfaction (OS) and online loyalty (OL). The study was conducted among the internet banking users in Malaysia. Online trust has a pertinent impact on consumers’ attitudes especially when they are doing transactions or purchasing online. Concerns on online trust has resulted in customers churning away from one provider to another. The data collection procedure used in this study was probability sampling and survey questionnaire was adopted. The survey design selected was intercept study considering the nature of the industry as well as the respondents. Analysis was conducted through SPSS and Partial Least Squares (PLS) using SmartPLS software. There is a total of 160 completed and useable questionnaires for further analysis. Descriptive analysis, structural and measurement analyses were performed to investigate users’ profiles, the direct effect and the moderation effect of online trust. The study has concluded that online satisfaction and online loyalty has a positive direct effect relationship. On the contrary, online trust does not act as the moderator between online satisfaction and online loyalty

Framework for adoption of customer relationship management systems in hospital

Customer Relationship Management (CRM) systems enable hospitals to provide better quality of services, to improve customers’ satisfaction, and to increase their profitability and competitiveness.However, there is little attention and lack of adoption of the CRM systems in private hospitals in Malaysia. Moreover, few studies have investigated the factors influencing the adoption of the CRM systems in private hospitals in Malaysia.The main objective of this study is therefore to construct an adoption model of CRM systems in the healthcare industry.Self administered questionnaires were used to collect the data from the top management employees in private hospitals in Malaysia.A total of 148 questionnaires distributed in which 79 questionnaires (53%) were returned.The data of 72 valid questionnaires were analysed using Correlation and Multiple Regression techniques to validate the model.The model, adapted from the Diffusion of Innovation (DOI) theory and the Model of Information System (IS) Innovation, was built to relate innovation, organizational, and environmental factors to the perception of the CRM system’s benefits and implementation plans.Findings indicate that innovation, organizational, and environmental factors have positive significant relationships (p >0.05).The results of the study such as the constructed model, provide a set of adoption guidelines that contributes to a successful adoption and implementation of the CRM systems.The model also contributes to the body of knowledge in the DOI theory, the Model of IS Innovation, and the CRM domain. In practical, the results have many implications such as emphasizing on the roles of the CRM systems on solving major problems in hospitals and encouraging the vendors of the CRM systems to improve their marketing strategies and to provide the CRM systems at reasonable prices

Empowering the youth through online social enterprise income generation: a study in Malaysia and USA

As Malaysia’s economy becomes increasingly developed, the quality of its education improves along with income ranks. However, the issue of school dropouts is “a thorn in the flesh” that affects the rise in income and hence the quality of life in Malaysia.As such the dropouts need to be exposed to self-empowerment and systematic financial education in order to be independent and at the same time able to steer themselves away from the dangers of crime.Taking advantage of the current digital trend, most of the dropouts are familiar with the Information and Communication technology (ICT), the internet and mobile applications.This study recommends that for the next phase in their dealing with school dropouts, the Malaysian authorities should build a prototype of the business model of Social Enterprise that is successfully in operation in the United States. Nevertheless, some adaptation should be made in order to suit with the Malaysian context.In the final phase, the authorities could also work out spin-off businesses through provision of seed funds, including from interested private sectors, to these youths

Usage of sugar ester in the preparation of avocado oil nanoemulsion

Objectives: Due to the high dynamics of pharmaceutical products markets, developments of new products using latest innovative technology are becoming a norm of many pharmaceutical companies. Nanoscale materials such as nanoemulsion (NE) offer advantages such as the controllable droplet size, long-term stability, and power solubilization ability. It is beneficial in various delivery systems either for transdermal, ocular, nasal, vaginal, and parenteral drug delivery. The objective of the study was to prepare avocado oil NE using different surfactants to find the most suitable nanosized droplets, as avocado oil offers a variety of purported nutritional and medicinal benefits. Methods: Sucrose esters, glycerol, and avocado oil with different ratio were used to produce pre-NE by phase inversion technique then pre-NE were self-emulsified with water to produce NE. The influence of the sucrose esters surfactants on the NE formulations were determined using three different types of sucrose esters surfactant (laureate, oleate, and palmitate). Stability study was conducted for NE at different temperatures (4°C, 25°C, and 40°C) for 6 months. Results: The NE contained sucrose laureate produced best nanosized formulations compared to other oleate and palmitate, with optimum droplet size 106 ± 1.70 nm, size distribution 0.156 ± 0.01, and zeta potential -30.4 ± 0.70. The NE formulations were very stable at 4°C compared to 25°C and 40°C while at 25°C NE showed moderate stability, but it was unstable at 40°C. Conclusion: Sucrose laureate was able to produce NE with phase inversion and self-emulsification techniques and the ideal storage condition for NE is 4°C