Czech machinery cluster and its role in sustainable development of Moravian-Silesian enterprises during the post-transformation era

The paper intends to contribute to the field of geographical economics by an extensive questionnaire survey carried out in Moravian-Silesian region, which represents one of territories of traditional industry in the Czech Republic. The purpose of this paper is to analyse and assess the co-operation among enterprises, educational institutions, and public administration from the perspective of sustainability in the Moravian-Silesian region during its post-transformation era. The article deals specifically with the Czech machinery cluster. The research question that lies behind the survey is as follows: Is the co-operation of entities present in the Czech machinery cluster beneficial to the parties involved? The contribution of the paper is in uncovering the role of this cluster in the sustainable development of Moravian-Silesian enterprises during post-transformation period. Since the Moravian-Silesian region is a typical old industrial region, which moreover underwent a difficult transformation process, there are numerous peculiarities in functioning of its enterprises. Machinery was traditionally one of the supportive pillars of regional industry and it is not surprising that the machinery cluster was created as the first one. Yet, regional characteristics lie behind specific trajectories towards economic sustainability. The above ways toward economic sustainability differ markedly from the concepts that are in vogue in developed western territories.Web of Science102art. no. 23

Implementation and unification of the ERP system in a global company as a strategic decision for sustainable entrepreneurship

This article considered factors connected with the implementation and unification of an ERP (Enterprise Resource Planning) system, and their influence on the sustainable development of global companies. It showed a cognitive model on such impact and gave an example in the form of a case study of a global company listed on the NASDAQ Stock Exchange. The basic strategic objectives of each organization include long-term growth and sustainability. In a growing competitive environment, it is essential to manage the company effectively. This can be achieved provided that the company's organizational structure and operations are properly set from the point of view of the ERP system. The research results were aimed at creating the generalized process of the ERP system's gradual implementation, to make the development of an organization progressive. The paper was focused on describing the implementation and unification of the Enterprise Resource Planning System, in a global company listed on the NASDAQ Stock Exchange. The aim of the paper was to monitor and evaluate, the links between Enterprise Resource Planning and Customer Relationship Management. This process is time consuming and costly. To achieve the aim, the case study was carried out in the form of an expert survey aimed at assessing the impact of the unification and implementation of the ERP system in a global company. The study included methods of systemic analysis, methods of sociological expert survey, a method of qualitative peer review, and a method for a cognitive model. It leads not only to effective management of global companies but enables the monitoring and comparison of Key Performance Indicators and the Net Promoter Score in each country, using the same parameters. The implementation of a unified Enterprise Resource Planning system leads to a significant cost reduction and has a positive impact on the financial indicators reported on the stock exchange. This study highlighted the importance of the implementation of an effective ERP system, to make the development of organizations sustainable.Web of Science108art. no. 291

The best practice of CRM implementation for small- and medium-sized enterprises

The biggest key aspect to the success of a business is a satisfied customer. For this reason, it is possible to state that the growing trend of focusing on the customer and his/her needs has prevailed in recent years. The aim of this article is to analyze the use of CRM (Customer Relationship Management) systems in small- and medium-sized enterprises (SMEs) in the Czech Republic and to find the determinants for CRM system implementation. The best practice for CRM implementation suitable for SMEs is clarified using a specific case of a global enterprise. A fully functional CRM system can be considered a competitive advantage, and this is not only the case for global companies, but also for small and medium enterprises. Using a functional CRM interconnected with an ERP system, enterprises are able to manage business and direct marketing activities, as well as the company’s overall profits. These functional systems lead to an integrated system called funnel management, which improves customer relationship management and leads to a sustainable business.Web of Science91art. no. 2

The impact of identity on organization efficiency

In today's turbulent world the emphasis is put on knowledge society, human resources are the key factor in productivity of an organization, and the efficiency of an organization is affected by its productivity. Human resources are an important element in stable and efficient organization that is competitive. The paper highlights the identity and the integrity of a company as the soft factors affecting organizational efficiency. On the basis of secondary analysis and field survey in 8 organizations it was identified and examined whether knowledge of a company goals and vision leads to higher workers' efficiency and thus to higher organizational performance, by using the quantitative and qualitative research methods, especially survey and interviews. The research proves that knowledge of goals contributes to the improved performance of individuals and organizations.Web of Science1371152151

The Operational Performance and Quality Aspects of Passenger Check - in Process at Regional Airports

The authors deal with the airport check-in process and its operational performance and quality aspects. The topics are current due to the increase of the air traffic volume at regional airports caused mostly by low cost airlines. The demand for air transportation was caused by economic, social and political changes in Europe. The paper examines the performance of selected regional airports in Central Europe. The influence of increasing number of passengers in the technology and organization of passenger check - in process is also included. Authors deal with the impacts of these technological changes to operational and quality performance indicators. The paper published the findings of field research carried out at the selected regional airports in the Czech Republic of Passenger Check - in Process at Regional Airports

What is Hidden under the Surface of Resilience?

Koncept resilience prošel během 40 let, od prvního zkoumání až do dnešních dnů, významným vývojem. Během tohoto bádání a rozboru pojetí resilience nedošlo ke sjednocení pochopení a defi nice pro obory, které se resiliencí zabývají. Důvodem zabývání se konceptem resilience jsou stále se zvyšující nežádoucí události, které ohrožují bezpečnost společnosti, respektive obyvatelstva. Cílem příspěvku je seznámit se s podstatou výrazu resilience a dalšími souvislostmi.The concept of resilience during 40 years, from the fi rst examination to the present day, an important development. During this research and analysis of the concept of resilience not to unify the understanding and defi nition of the fi elds that deal with resiliencí. The reason for dealing with the concept of resilience are increasing adverse events that threaten the safety of the company, respectively, of the population. The aim of the paper is to get acquainted with the essence of the term resilience and other contexts

Competency gaps of employees in the construction sector in terms of the requirements of a low-carbon economy. Polish and Czech case

Environmental policy obliges modern society to transition to a low-carbon economy. After entering to life, the Paris Agreement obligated the signatories to prepare the first nationally determined contributions (NDCs). The NDCs aim first to reduce greenhouse gas emission targets under the UNFCCC and they apply equally to both developed and developing countries. Countries voluntarily indicate what actions will be taken to achieve the declared goals. The construction sector is an industry that is under scrutiny due to its negative impact on the environment, but it also has the potential to reduce it. Activities that can reduce greenhouse gas emissions can be carried out at various levels in the construction industry. One of them is the appropriate preparation of the staff, including equipping them with the so-called green skills. This research aimed to determine the competency gaps of people employed in the construction industry, including competencies in the field of low-emission economy. For the purposes of the study, a questionnaire survey was carried out in Poland and the Czech Republic and based on the results obtained the appropriate competencies were determined that should be possessed by people employed in the construction sector, including competencies related to a low-emission economy. Competency profiles for people employed in the construction sector were built and competency gaps of these people were determined. In both countries, no competencies have been identified in any of checked areas that meet or exceed the requirements of managers according to specific competency profiles.Web of Science1423art. no. 786

Employee well-being evaluation and proposal of activities to increase the level of health's area - The Czech case

Well-being and its evaluation, is currently considered one of the key trends in the practice of companies in the world and in the Czech Republic. Research in the field of well-being confirms that there is a positive correlation between a company's well-being and the company's performance. Satisfied and healthy employees contribute to the prosperity of the company through their higher work productivity and efficiency, and indirectly, through reduced incapacity for work and presenteeism. The purpose of this paper is to evaluate the employees' well-being of a specific company in the Czech Republic and propose activities for increasing the level of the most problematic of five areas of employees' well-being. The authors formulated two research questions and two hypotheses. Research questions were answered on the basis of the evaluation of an online questionnaire survey among 463 production staff of the company, hypotheses were statistically confirmed. The main results of this article include the identification of the most problematic area of well-being-the area of health-as well as the proposal of specific activities to improve the level of this area, the introduction which should achieve higher level of employees work productivity. The benefits of well-being show that companies should pay attention to it.Web of Science111art. no. 1

Employee perception of CSR and its effects on the company's image

Understanding and promoting the CSR is an important societal issue, and circumstances force modern-minded management to abandon the classical model of only the necessary fulfilment of legally set obligations. There has been a lot of study done on employee perceptions of CSR in the workplace, but very little has been done on how employees comprehend CSR and how they received it at their workplace in chosen countries. Research was carried out based on a questionnaire survey with data collection from September 2020 to March 2021, with a total of 1103 respondents. The aim of the article is to describe the CSR concept among employees meaning in selected countries: Zimbwabwe, Czech Republic, Poland. The measuring instrument used in the study was the questionnaire method, in which the research tool is a questionnaire CAWI - Computer Assisted Web Interview. It was shown that enterprises apply CSR activities, but they are not fully aware of the CSR benefits.Web of Science28321621