The Human-Information-Processor Model View of e-Government

Without a universally accepted definition of what e-Government really is, e-Government research has focused on Government e-services; which are but a peripheral part of e-Government. ICT use in provision of Government e-services and the attendant issues are not unique to e-Government; rather, they are part of any other deployment of information systems and technologies. _x000D_ This treatise is a two-level conceptual discussion in which, first, a proposed approach to defining e-Government using the Stimulus-Organism-Response Model is proposed. And second, a representation of e-Government using the Human Information Processor Model is demonstrated. The cognitive mapping of Government functions onto the Human Information Processor model presents new lenses through which a holistic view of e-Government emerges - with the potential of providing a shared cognitive focal view for e-Government research._x000D

Understanding eGovernment Failure: An Actor-Network Analysis of Thailand\u27s Smart ID Card Project

This study explores the failure of Thailand\u27s Smart ID Card project through the lens of the actor-network theory. It was found that the cause of failure came from (1) errors in problematization that initiated starting point failure, (2) incomplete interessement that created more chance of failure, and (3) uncontrolled chaos in the enrolment process

E-Government Accessibility Research Trends in Developing Countries

E-government has increasingly been adopted globally by governments in order to enhance the provision of services to citizens and promote inclusive governance. It is perceived that E-government has the potential to significantly improve government-citizen interaction by providing equal access to government services for all citizens. Lack of equal access to E-government services has emerged as one major setback of E-government in achieving its objectives. Studies in E-government have documented how E-government can act as a tool for exclusion particularly for persons with disabilities (PWDs) an already marginalized group if accessibility barriers are not addressed. Developing countries however, have received little attention in this regard which calls for a greater concern; since 80% of the world’s disabled population reside here. Few studies that have been conducted in the developing countries fail to integrate PWDs into the digital society. This calls for the need to examine how researchers conduct studies on E-government accessibility towards PWDs, the research approach they adopt and the understanding they gain of the phenomenon. This paper present findings based on systematic literature review with the purpose of identifying key research foci, methodologies and theoretical perspectives used when studying E- government accessibility for PWDs particularly in developing countries

Understanding eGovernment Failure: An Actor-Network Analysis of Thailand

Abstract

The Graduated Response

In the past few years, the entertainment industry has deployed aggressive tactics toward individual end-users, online service providers, and other third parties. One of the latest proposals that the industry has been exploring is the so-called “graduated response” or “three strikes” system, which threatens to suspend the service of internet users after they have received two warnings from their ISPs about potentially illegal online file-sharing activities. In December 2008, the RIAA made a formal public announcement of its change of focus toward greater cooperation with ISPs. This new collaborative effort seeks to replace the highly unpopular lawsuits the industry has filed against individual file-sharers in the past five years. To strengthen their legal positions, and to induce greater cooperation from ISPs, some industry groups have suggested that the graduated response system had already been built into the framework under the Digital Millennium Copyright Act of 1998 -- a proposition that had been vehemently rejected by ISPs, civil liberties groups, consumer advocates, and academic commentators. This article explores the system\u27s effectiveness in addressing massive online copyright infringement. It then examines whether the system has been built into the so-called DMCA framework and highlights the problems and unintended consequences brought about by the system. The article concludes by outlining seven basic principles policymakers need to take into account if they choose to institute such a system despite its many shortcomings

Exploring the application of web 2.0 technologies in the context of e-government

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel UniversityElectronic government (e-Government) in terms of public service delivery and administration has endured signification transformation over the last decade. More recently, modern second generation web technologies (Web 2.0) have started to be used to deliver e-Government. However, this in turn has brought about additional challenges. By its nature, Web 2.0 is more interactive than the traditional model of information provision or creation of digital services and as such opens up a new set of benefits, costs and risks to those who make use of it as part of their e-Government approach. In the main, the usage of Web 2.0 is in its infancy within e-Government and this creates a need for research into exploring the application of Web 2.0 technologies in e-Government and to provide practical advice to practitioners. This research draws on the existing literature to present a novel conceptual model that could be used to guide implementation and evaluation of Web 2.0. The conceptual model draws the existing literature into the traditional information systems (IS) evaluation model (benefits, costs and risks) specifically in terms appropriate to Web 2.0. In turn that evaluation is set in the context of the impact on the organisation in terms of organisational, technological and social consequences. This conceptual model was tested in a United Kingdom local government authority (LGA) that had recently started to make use of Web 2.0 in terms of service delivery and for internal work purposes by its employees. The result was a qualitative enquiry making use of interviews and documentary evidence to explore the validity of the conceptual model as a tool to assist decision making in this field. The findings elicited from the in-depth case study offer an insight into IS evaluation criteria and impact factors of Web 2.0 from both a practical setting and an internal organisational perspective. An interesting finding of this study was the contrast between the agreement on the need for evaluation of Web 2.0 tools and how to carry that out, and the fact that this had not been formally carried out by the case study with respect to its early Web 2.0 projects. This study concludes that a combined analysis of the evaluation and impact factors rather than a singular approach would better assist the decision making process that leads to effective application of Web 2.0 technologies. Keywords: e-Government, Web 2.0, Information Systems Evaluation, Impact, Local Government Authorities (LGAs).Brunel Business School - Graduate Research Assistant scholarship

Peer coaching: To what extent can it support the development of professional attributes required to be a teacher?

Students on a science PGCE course were introduced to peer coaching. This article describes the structures developed to enhance student teachers’ professional attributes and then reports the results. The students were given questionnaires to ascertain to what extent they felt they had developed their professional attributes as a result of being involved in peer coaching. The questionnaire design provided both qualitative and quantitative data. The evidence indicates that the peer coaching procedures had a positive impact on student teachers’ professional development. Data was analysed and has been used to draw conclusions to inform peer coaching in an education setting