Web Experience and Growth

Measuring the impact of user experience on growth and return on investment is essential in making a business case for developing or redesigning websites in a company. Thus, examining factors that can impact the return on investment of web design are of great importance to companies. In this paper, we develop a basic model to provide a scientific framework for predicting the business value of web design. We test our model via an experiment using an actual live website in a Fortune 500 company

That's 'é' not 'þ' '?' or '☐': a user-driven context-aware approach to erroneous metadata in digital libraries

In this paper we present a novel system for user-driven integration of name variants when interacting with web-based information systems. The growth and diversity of online information means that many users experience disambiguation and collocation errors in their information searching. We approach these issues via a client-side JavaScript browser extension that can reorganise web content and also integrate remote data sources. The system is illustrated through three worked examples using existing digital libraries

Contracting the Facebook API

In recent years, there has been an explosive growth in the popularity of online social networks such as Facebook. In a new twist, third party developers are now able to create their own web applications which plug into Facebook and work with Facebook's "social" data, enabling the entire Facebook user base of more than 400 million active users to use such applications. These client applications can contain subtle errors that can be hard to debug if they misuse the Facebook API. In this paper we present an experience report on applying Microsoft's new code contract system for the .NET framework to the Facebook API.We wrote contracts for several classes in the Facebook API wrapper which allows Microsoft .NET developers to implement Facebook applications. We evaluated the usefulness of these contracts during implementation of a new Facebook application. Our experience indicates that having code contracts provides a better and quicker software development experience.Comment: In Proceedings TAV-WEB 2010, arXiv:1009.330

Topology patterns of a community network: Guifi.net

This paper presents a measurement study of the topology and its effect on usage of Guifi.net, a large-scale community network. It focuses on the main issues faced by community network and lessons to consider for its future growth in order to preserve its scalability, stability and openness. The results show the network topology as an atypical high density Scale-Free network with critical points of failure and poor gateway selection or placement. In addition we have found paths with a large number of hops i.e. large diameter of the graph, and specifically long paths between leaf nodes and web proxies. The usage analysis using a widespread web proxy service confirms that these topological properties have an impact on the user experience

Assessing the benefits of Ajax in mobile learning systems design : a thesis submitted in partial fulfillment of the requirements for a Master of Information Studies at Massey University

Today, mobile technology is rapidly changing our life with increasing numbers of services supported by mobile phones, including mobile Internet access and Web-based mobile learning. The growth of the wireless Internet technology opens new path for people to study in anytime and any location. Using Web-based mobile application to present learning resources for mobile learners is a challenge for developers, because the mobile Internet access performance over GPRS networks is often unacceptably slow. A new Web development model, Ajax, may help to address this problem. Ajax (Asynchronous JavaScript and XML), is a new desktop approach to Web application development that uses client-side scripting to provide a seamless user application experience and reduce traffic between client and server. In this paper, we address the question of whether mobile Ajax provides measurable performance advantages over non-Ajax mobile learning applications. A real-life Web-based mobile learning application performance over a GPRS network study was done based on comparing an Ajax application and an Active Server Pages (ASP) application with identical functionality. Our results suggest that mobile Ajax can reduce the bandwidth requirement by 71%, and cut the server's response time in half. In addition, these performance improvements were noticed by users in our small group usability test

Chinese users’ preference for web browser icons

This paper compares the perspicacity, appropriateness and preference of web browser icons from leading software providers with those of a culture-specific design. The history and future direction of web browsers is outlined, together with the implications for the future growth of Chinese internet users. China, with its rapidly expanding young netizens has now overtaken the USA in terms of the number of internet users (253 million) and we predict it will reach saturation (?70% internet penetration rate) by 2012. If correct, this will have a dramatic effect on the use of English as the ‘Lingua Franca’ of the Internet. This online study was conducted in Taiwan and involved 103 participants (mean age 21 years), who were given three sets of web browser icons to review, namely Microsoft Internet Explorer 7.0, Macintosh Safari 3.0, and culturally specific icons created using the Culture-Centred Design methodology. The findings of the study show that all three sets have generally high recognition rates, but that some icon functions (e.g. Go/Visit and Favourite) in all three sets have poor recognition rates and are considered inappropriate. Furthermore, some significant differences were found when we analysed the level of user experience amongst several icon

ML ASSISTED CONTEXT AWARENESS IDENTIFICATION

The explosive growth of users of Smart Phone, Web Connected devices and Web has changed how content was absorbed and presents tremendous opportunity for Data acquisition, Data Mining, Data Rendering, Data Classification and Visualization. We being leader in the Printing and Personal System domain we have unique opportunity to direct this data to our Cloud Print enabled printers and various Web Connected Devices for providing various solutions. This paper aims at defining a machine learning based context awareness identification platform for data acquisition, extracting context from unstructured data and helping various data driven solution e.g. enhancing user experience of digital document reading by adding context awareness using machine learning on top of existing text to audio translation solutions available in the market, Real time customer support system for cost reduction, reading unknown language and sign board, Enhancing Corporate Training Experience and Increasing Employee Engagement and printable content Identification etc

FABLER-MACHINE LEARNING BASED CONTEXT AWARENESS IDENTIFICATION PLATFORM

The explosive growth of users of Smart Phone, Web Connected devices and Web has changed how content was absorbed and presents tremendous opportunity for Data acquisition, Data Mining, Data Rendering, Data Classification and Visualization. A leader in the Printing and Personal System domain we have unique opportunity to direct this data to Cloud Print enabled printers and various Web Connected Devices for providing various solutions. This paper aims at defining a machine learning based context awareness identification platform for data acquisition, extracting context from unstructured data and helping various data driven solution e.g. enhancing user experience of digital document reading by adding context awareness using machine learning on top of existing text to audio translation solutions available in the market, Real time customer support system for cost reduction, reading unknown language and sign board, Enhancing Corporate Training Experience and Increasing Employee Engagement and printable content Identification etc

Ten Simple Rules for Getting Help from Online Scientific Communities

The increasing complexity of research requires scientists to work at the intersection of multiple fields and to face problems for which their formal education has not prepared them. For example, biologists with no or little background in programming are now often using complex scripts to handle the results from their experiments; vice versa, programmers wishing to enter the world of bioinformatics must know about biochemistry, genetics, and other fields. In this context, communication tools such as mailing lists, web forums, and online communities acquire increasing importance. These tools permit scientists to quickly contact people skilled in a specialized field. A question posed properly to the right online scientific community can help in solving difficult problems, often faster than screening literature or writing to publication authors. The growth of active online scientific communities, such as those listed in Table S1, demonstrates how these tools are becoming an important source of support for an increasing number of researchers. Nevertheless, making proper use of these resources is not easy. Adhering to the social norms of World Wide Web communication—loosely termed “netiquette”—is both important and non-trivial. In this article, we take inspiration from our experience on Internet-shared scientific knowledge, and from similar documents such as “Asking the Questions the Smart Way” and “Getting Answers”, to provide guidelines and suggestions on how to use online communities to solve scientific problems