Programmable Conference Server

Conferencing services for Internet telephony and multimedia can be enhanced by the integration of other Internet services, such as instant messaging, presence notification, directory lookups, location sensing, email and web. These services require a service programming architecture that can easily incorporate new Internet services into the existing conferencing functionalities, such as voice-enabled conference control. W3C has defined the Call Control eXtensible Markup Language (CCXML), along with its VoiceXML, for telephony call control services in a point-to-point call. However, it cannot handle other Internet service events such as presence enabled conferences. In this paper, we propose an architecture combining VoiceXML with our Language for End System Services (LESS) and the Common Gateway Interface (CGI) for multi-party conference service programming that integrates existing Internet services. VoiceXML provides the voice interface to LESS and CGI scripts. Our architecture enables many novel services such as conference setup based on participant location and presence status. We give some examples of the new services and describe our on-going implementation

Americans and Text Messaging

Presents survey findings about the use of text messaging, including average numbers of text messages and voice calls per day by gender, age, race/ethnicity, income, and education level. Compares preference for texts or calls by average number of texts

Chatbots for learning: A review of educational chatbots for the Facebook Messenger

With the exponential growth in the mobile device market over the last decade, chatbots are becoming an increasingly popular option to interact with users, and their popularity and adoption are rapidly spreading. These mobile devices change the way we communicate and allow ever-present learning in various environments. This study examined educational chatbots for Facebook Messenger to support learning. The independent web directory was screened to assess chatbots for this study resulting in the identification of 89 unique chatbots. Each chatbot was classified by language, subject matter and developer's platform. Finally, we evaluated 47 educational chatbots using the Facebook Messenger platform based on the analytic hierarchy process against the quality attributes of teaching, humanity, affect, and accessibility. We found that educational chatbots on the Facebook Messenger platform vary from the basic level of sending personalized messages to recommending learning content. Results show that chatbots which are part of the instant messaging application are still in its early stages to become artificial intelligence teaching assistants. The findings provide tips for teachers to integrate chatbots into classroom practice and advice what types of chatbots they can try out.Web of Science151art. no. 10386

The ODO project: a Case Study in Integration of Multimedia Services

Recent years have witnessed a steady growth in the availability of wide-area multi-service networks. These support a variety of traffic types including data, control messages, audio and video. Consequently they are often thought of as integrated media carriers. To date, however, use of these networks has been limited to isolated applications which exhibit very little or no integration amongst themselves. This paper describes a project which investigated organisational, user interfacing and programming techniques to exploit this integration of services at the application level

IPv6 Network Mobility

Network Authentication, Authorization, and Accounting has been used since before the days of the Internet as we know it today. Authentication asks the question, “Who or what are you?” Authorization asks, “What are you allowed to do?” And fi nally, accounting wants to know, “What did you do?” These fundamental security building blocks are being used in expanded ways today. The fi rst part of this two-part series focused on the overall concepts of AAA, the elements involved in AAA communications, and highlevel approaches to achieving specifi c AAA goals. It was published in IPJ Volume 10, No. 1[0]. This second part of the series discusses the protocols involved, specifi c applications of AAA, and considerations for the future of AAA