Utilising mindfulness to analyse Agile Global Software Development

As Information Systems Development (ISD) organisations face increasing market demands, ISD strategies such as Agile development and Global Systems Development (GSD) have been employed to help address these demands. With anecdotal evidence pointing to substantially successful implementations, organisations are beginning to embrace the combination of these seemingly orthogonal strategies with beneficial results. However, with the two areas of research still maturing, the bulk of research is made up of anecdotal studies. Utilising mindfulness, a theoretical concept for understanding how organisations can achieve flexibility and reliability, this paper explores how to effectively integrate Agile and GSD methodologies. Incorporating a longitudinal case study, an operationalised mindfulness instrument is applied and triangulated with qualitative data. The findings depict an in-depth analysis of a GSD organisation and provide key contributions for practitioners. Furthermore, theoretical contributions of the paper include: (i) a comprehensive definition of mindfulness that incorporates shared understanding as a key component, and (ii) the development of relationships between the individual mindfulness components

UTILISING MINDFULNESS TO ANALYSE AGILE GLOBAL SOFTWARE DEVELOPMENT

As Information Systems Development (ISD) organisations face increasing market demands, ISD strategies such as Agile development and Global Systems Development (GSD) have been employed to help address these demands. With anecdotal evidence pointing to substantially successful implementations, organisations are beginning to embrace the combination of these seemingly orthogonal strategies with beneficial results. However, with the two areas of research still maturing, the bulk of research is made up of anecdotal studies. Utilising mindfulness, a theoretical concept for understanding how organisations can achieve flexibility and reliability, this paper explores how to effectively integrate Agile and GSD methodologies. Incorporating a longitudinal case study, an operationalised mindfulness instrument is applied and triangulated with qualitative data. The findings depict an in-depth analysis of a GSD organisation and provide key contributions for practitioners. Furthermore, theoretical contributions of the paper include: (i) a comprehensive definition of mindfulness that incorporates shared understanding as a key component, and (ii) the development of relationships between the individual mindfulness components

A novel approach to challenging consensus in evaluations: The Agitation Workshop

As researchers evaluate organisations, projects, and teams, there is a desire for a consensus from those within the organisations who are participating in the research. A common consensual perspective from a team appears to reflect an optimal state where those being evaluated have a common understanding of the current state of events within the context of their environment. The question arises, though, whether an evaluation finding consensus reflects the reality: there are a variety of reasons why a common understanding may be false consensus. Hidden behind this false consensus may be a variety of unaddressed issues which are actually the core of the problem. This paper proposes an evaluation method incorporating the principles of sensemaking and devil’s advocate, where a consensus of perspectives is challenged before they are considered valid. This is achieved in a workshop where participants reflect on their own perception of reality and represent this reality in a matrix of influencing and relevant factors. The individual matrices are then combined and used to highlight disparities in the participants’ perspectives through a single matrix visualisation. Discussion in the workshop then focusses on the areas, highlighted by the matrix, where differences of perspectives are identified. In effect, the consensus presented by those being evaluated will be challenged, and a new common understanding will have to be created. Problems such as groupthink can create a false consensus, and it is proposed herein that the workshop provides a mechanism for challenging this. The objective of the research herein was to determine the feasibility and potential benefits of the proposed workshop. The workshop itself is evaluated in this paper, to determine if it has value. The benefits of such a workshop are described, showing how an organisation went from a false consensus concerning problems within the organisation, to the start of a process to address the real underlying issues.Proceedings of the 6th European Conference on Information Management and Evaluation - ECIME 2012 held at the University College Cork. Cork, Ireland on 13-14 September 201

Agility in Information Systems – A Literature Review on Terms and Definitions

Agility is a term used in many works in the context of information systems. When studying the concept closer, it became obvious that there is a terminological heterogeneity preventing a common definition whilst at the same time not preventing the frequent use of the term. In order to approach the term in a structured way, the following two paths were chosen. Firstly, the term was traced back to its roots which showed its first appearance in organisational theory. Secondly, the major IS conferences (ECIS and ICIS) and the requirements engineering conference as a major computer science conference were analysed from 2001 when the agile manifesto was published which led to a wave of works on agility. The descriptive results are presented in the paper

The ISD process as a 'live routine': The mindless behaviours of a narrative network

The objective of this exploratory study is to view an ISD process as a 'live routine' in an effort to identify the inefficiencies in the process caused by mindless behaviours. To meet this objective we present the findings from a sixteen month case study of an ISD organisation, examining the ISD process, the starting point of which is the requirements elicitation (RE) phase. A variety of data gathering techniques are used across two phases of data collection. The case data is organised as a narrative network (NN) of the live routine (ISD process) allowing us to understand the ISD process as a collection of functional events/patterns of action, generated by the enactment of the routine. The NN is showing itself to be a very powerful device to appreciate the knock-on impacts of vague and incomplete requirements (poor requirements elicitation) on downstream ISD process actions. The components of mindfulness are also utilised within the data analysis process to associate ISD process inefficiencies to mindless behaviours. In the findings of this research we generate an ‘ostensive’ rule that defines a valid sequence of action in the ISD process to overcome mindless behaviour. As a case study, the methods and results provide a means of comparison to additional cases of ISD organisations

Mindful Organizing for the CIO: Towards a Conceptual Model for Transformational Leadership

Considered invaluable to corporate entities, CIOs are relied upon for the strategic oversight of technological infrastructure as well as the articulation of a business case for IT resources. How can CIOs prepare for and respond to dynamic, and often uncertain changes, which challenge organizational resources, processes, and strategies? Research continues to indicate that technological transformation and integration of newer, faster IT capabilities have become a critical focus for the CIO. Extant literature on mindfulness suggests that mindful organizing (MO) can facilitate and enhance the effectiveness of strategic level decision makers. Integrating insights from MO, we present and analyze the literature to build an action orientated framework to support the CIO in leveraging the dynamic capabilities under his/her purview. Our objective is to examine key attributes of mindful organizing which are especially critical to building a level of awareness that cultivates an environment for reliability under transformational leaders

The digital defence against cyberbullying: A systematic review of tech-based approaches

Cyberbullying, which has been exacerbated by the widespread use of smartphones and the increasing stress associated with the pandemic, needs the promotion of positive online behaviour, cyberbullying awareness, and victim support. The PRISMA technique is used in this review to identify effective preventative tools and intervention options. Eleven studies met our inclusion criteria and were selected for review. A quality assessment was conducted. Upon thorough evaluation of the included studies, the intervention data was compiled in a narrative format. Using thematic analysis, we explored the effectiveness of technological interventions for preventing cyberbullying comprehensively. Technology-driven strategies for identifying and combating cyberbullying in educational settings, such as language-specific cyberbullying detection tools, IRCB programmes for empowering teenagers, and technologies such as CREEP Semantic Technology and CREEP Virtual Coach, have showed potential. TIPIP and the #WIIWY movement have also assisted to raise awareness and educate people about cyberbullying. However, more research is required to design targeted interventions that address varied demographics and circumstances, while including parents and taking the target audience’s age into account remains critical for effective technology-driven educational interventions and digital advocacy

Agile Processes in Software Engineering and Extreme Programming: 18th International Conference, XP 2017, Cologne, Germany, May 22-26, 2017, Proceedings

agile software development; lean development; scrum; project management; software developmen