QoE-centric management of advanced multimedia services

Over the last years, multimedia content has become more prominent than ever. Particularly, video streaming is responsible for more than a half of the total global bandwidth consumption on the Internet. As the original Internet was not designed to deliver such real-time, bandwidth-consuming applications, a serious challenge is posed on how to efficiently provide the best service to the users. This requires a shift in the classical approach used to deliver multimedia content, from a pure Quality of Service (QoS) to a full Quality of Experience (QoE) perspective. While QoS parameters are mainly related to low-level network aspects, the QoE reflects how the end-users perceive a particular multimedia service. As the relationship between QoS parameters and QoE is far from linear, a classical QoS-centric delivery is not able to fully optimize the quality as perceived by the users. This paper provides an overview of the main challenges this PhD aims to tackle in the field of end-to-end QoE optimization of video streaming services and, more precisely, of HTTP Adaptive Streaming (HAS) solutions, which are quickly becoming the de facto standard for video delivery over the Internet

Streaming Video over HTTP with Consistent Quality

In conventional HTTP-based adaptive streaming (HAS), a video source is encoded at multiple levels of constant bitrate representations, and a client makes its representation selections according to the measured network bandwidth. While greatly simplifying adaptation to the varying network conditions, this strategy is not the best for optimizing the video quality experienced by end users. Quality fluctuation can be reduced if the natural variability of video content is taken into consideration. In this work, we study the design of a client rate adaptation algorithm to yield consistent video quality. We assume that clients have visibility into incoming video within a finite horizon. We also take advantage of the client-side video buffer, by using it as a breathing room for not only network bandwidth variability, but also video bitrate variability. The challenge, however, lies in how to balance these two variabilities to yield consistent video quality without risking a buffer underrun. We propose an optimization solution that uses an online algorithm to adapt the video bitrate step-by-step, while applying dynamic programming at each step. We incorporate our solution into PANDA -- a practical rate adaptation algorithm designed for HAS deployment at scale.Comment: Refined version submitted to ACM Multimedia Systems Conference (MMSys), 201

A machine learning-based framework for preventing video freezes in HTTP adaptive streaming

HTTP Adaptive Streaming (HAS) represents the dominant technology to deliver videos over the Internet, due to its ability to adapt the video quality to the available bandwidth. Despite that, HAS clients can still suffer from freezes in the video playout, the main factor influencing users' Quality of Experience (QoE). To reduce video freezes, we propose a network-based framework, where a network controller prioritizes the delivery of particular video segments to prevent freezes at the clients. This framework is based on OpenFlow, a widely adopted protocol to implement the software-defined networking principle. The main element of the controller is a Machine Learning (ML) engine based on the random undersampling boosting algorithm and fuzzy logic, which can detect when a client is close to a freeze and drive the network prioritization to avoid it. This decision is based on measurements collected from the network nodes only, without any knowledge on the streamed videos or on the clients' characteristics. In this paper, we detail the design of the proposed ML-based framework and compare its performance with other benchmarking HAS solutions, under various video streaming scenarios. Particularly, we show through extensive experimentation that the proposed approach can reduce video freezes and freeze time with about 65% and 45% respectively, when compared to benchmarking algorithms. These results represent a major improvement for the QoE of the users watching multimedia content online

A Utility-based QoS Model for Emerging Multimedia Applications

Existing network QoS models do not sufficiently reflect the challenges faced by high-throughput, always-on, inelastic multimedia applications. In this paper, a utility-based QoS model is proposed as a user layer extension to existing communication QoS models to better assess the requirements of multimedia applications and manage the QoS provisioning of multimedia flows. Network impairment utility functions are derived from user experiments and combined to application utility functions to evaluate the application quality. Simulation is used to demonstrate the validity of the proposed QoS model