The Blended Learning Unit, University of Hertfordshire: A Centre for Excellence in Teaching and Learning, Evaluation Report for HEFCE

The University of Hertfordshire’s Blended Learning Unit (BLU) was one of the 74 Centres for Excellence in Teaching and Learning (CETLs) funded by the Higher Education Funding Council for England (HEFCE) between 2005 and 2010. This evaluation report follows HEFCE’s template. The first section provides statistical information about the BLU’s activity. The second section is an evaluative reflection responding to 13 questions. As well as articulating some of our achievements and the challenges we have faced, it also sets out how the BLU’s activity will continue and make a significant contribution to delivery of the University of Hertfordshire’s 2010-2015 strategic plan and its aspirations for a more sustainable future. At the University of Hertfordshire, we view Blended Learning as the use of Information and Communication Technology (ICT) to enhance the learning and learning experience of campus-based students. The University has an excellent learning technology infrastructure that includes its VLE, StudyNet. StudyNet gives students access to a range of tools, resources and support 24/7 from anywhere in the world and its robustness, flexibility and ease of use have been fundamental to the success of the Blended Learning agenda at Hertfordshire. The BLU has comprised a management team, expert teachers seconded from around the University, professional support and a Student Consultant. The secondment staffing model was essential to the success of the BLU. As well as enabling the BLU to become fully staffed within the first five months of the CETL initiative, it has facilitated access to an invaluable spectrum of Blended Learning, research and Change Management expertise to inform pedagogically sound developments and enable change to be embedded across the institution. The BLU used much of its capital funding to reduce barriers to the use of technology by, for example, providing laptop computers for all academic staff in the institution, enhancing classroom technology provision and wirelessly enabling all teaching accommodation. Its recurrent funding has supported development opportunities for its own staff and staff around the institution; supported evaluation activities relating to individual projects and of the BLU’s own impact; and supported a wide range of communication and dissemination activities internally and externally. The BLU has led the embedding a cultural change in relation to Blended Learning at the University of Hertfordshire and its impact will be sustained. The BLU has produced a rich legacy of resources for our own staff and for others in the sector. The University’s increased capacity in Blended Learning benefits all our students and provides a learning experience that is expected by the new generation of learners in the 21st century. The BLU’s staffing model and partnership ways of working have directly informed the structure and modus operandi of the University’s Learning and Teaching Institute (LTI). Indeed a BLU team will continue to operate within the LTI and help drive and support the implementation of the University’s 2010-2015 Strategic plan. The plan includes ambitions in relation to Distance Learning and Flexible learning and BLU will be working to enable greater engagement with students with less or no need to travel to the university. As well as opening new markets within the UK and overseas, even greater flexibility for students will also enable the University to reduce its carbon footprint and provide a multifaceted contribution to our sustainability agenda. We conclude this executive summary with a short paragraph, written by Eeva Leinonen, our former Deputy Vice-Chancellor, which reflects our aspiration to transform Learning and Teaching at the University of Hertfordshire and more widely in the sector. ‘As Deputy Vice Chancellor at Hertfordshire I had the privilege to experience closely the excellent work of the Blended Learning Unit, and was very proud of the enormous impact the CETL had not only across the University but also nationally and internationally. However, perhaps true impact is hard to judge at such close range, but now as Vice Principal (Education) at King's College London, I can unequivocally say that Hertfordshire is indeed considered as the leading Blended Learning university in the sector. My new colleagues at King's and other Russell Group Universities frequently seek my views on the 'Hertfordshire Blended Learning' experience and are keen to emulate the successes achieved at an institutional wide scale. The Hertfordshire CETL undoubtedly achieved not only what it set out to achieve, but much more in terms of scale and impact. All those involved in this success can be justifiably proud of their achievements.’ Professor Eeva Leinonen, Vice Principal (Education), King's College, Londo

Emerging technologies for learning (volume 1)

Collection of 5 articles on emerging technologies and trend

A literature review of the use of Web 2.0 tools in Higher Education

This review focuses on the use of Web 2.0 tools in Higher Education. It provides a synthesis of the research literature in the field and a series of illustrative examples of how these tools are being used in learning and teaching. It draws out the perceived benefits that these new technologies appear to offer, and highlights some of the challenges and issues surrounding their use. The review forms the basis for a HE Academy funded project, ‘Peals in the Cloud’, which is exploring how Web 2.0 tools can be used to support evidence-based practices in learning and teaching. The project has also produced two in-depth case studies, which are reported elsewhere (Galley et al., 2010, Alevizou et al., 2010). The case studies focus on evaluation of a recently developed site for learning and teaching, Cloudworks, which harnesses Web 2.0 functionality to facilitate the sharing and discussion of educational practice. The case studies aim to explore to what extent the Web 2.0 affordances of the site are successfully promoting the sharing of ideas, as well as scholarly reflections, on learning and teaching

Implementing Web 2.0 in secondary schools: impacts, barriers and issues

One of the reports from the Web 2.0 technologies for learning at KS3 and KS4 project. This report explored Impact of Web 2.0 technologies on learning and teaching and drew upon evidence from multiple sources: field studies of 27 schools across the country; guided surveys of 2,600 school students; 100 interviews and 206 online surveys conducted with managers, teachers and technical staff in these schools; online surveys of the views of 96 parents; interviews held with 18 individual innovators in the field of Web 2.0 in education; and interviews with nine regional managers responsible for implementation of ICT at national level

Negotiating a transcultural place in an English as a lingua franca telecollaboration exchange: a mixed methods approach to the analysis of intercultural communicative competence and third space in an online Community of Practice

The study presented in this thesis was designed so as to explore the impact of an ELF (English as a lingua franca) telecollaboration exchange on its participants’ intercultural learning and negotiation of shared spaces and subject positions (Kramsch 2009a). After describing the two groups of students involved in the project - one from the University of Padova (Italy), and one from the University of Innsbruck (Austria) - as well as the tasks, topics and tools that were used to prompt discussion on issues related to culture, identity and representation, the study adopted a mixed methods approach to respond to two research questions. The first of these (RQ1) aimed at searching for evidence of intercultural communicative competence (Byram 1997) in the personal texts that the Italian students had produced over the course of the project: in particular, the primary source of data for this investigation were the participants’ weekly diaries, seen as a valuable and uncontaminated source of information about the students’ feelings and experiences (Pavlenko 2007). The second research question (RQ2) explored the emergence of a transcultural “third space” (Kramsch 1993) among the two groups of participants, as well as the construction of fluid and hybrid subject positions within it. For the purposes of this investigation, all the students’ reflective diaries were taken into account together with their posts to online forums and comments to the exchange activities. Overall, the study presented in this thesis offers a new lens through which to look at the nature of intercultural communicative competence, and provides insights into its strict relationship with third space as it emerges in an online Community of Practice (Lave and Wenger 1991). Furthermore, the study highlights the complexity and variety of subject positions that are activated in online intercultural encounters, and which mirror the transnational and transcultural essence of third space. Finally, the study also suggests the utility of combining qualitative and quantitative research approaches so as to gain deeper and more comprehensive understanding of intercultural learning and negotiating processes

Web 2.0 technologies for learning: the current landscape – opportunities, challenges and tensions

This is the first report from research commissioned by Becta into Web 2.0 technologies for learning at Key Stages 3 and 4. This report describes findings from an additional literature review of the then current landscape concerning learner use of Web 2.0 technologies and the implications for teachers, schools, local authorities and policy makers

The Influence of Technology on the Academic and Social Lives of Students and Lecturers in Kuwaiti Higher Education (HE)

The central purpose of this mixed methods sequential explanatory study was to identify the perceptions of higher education (HE) students and lecturers in Kuwait, as regards the use of technology in their academic and social lives. In the quantitative phase of the study, the research questions were designed to identify the factors of influence on students’ and lecturers’ use of technology. The data were collected by administering survey questionnaires and the participants’ answers to the items on the survey scales were then analysed using statistical analysis software (SPSS). This involved descriptive analysis and Exploratory Factor Analysis (EFA), which additionally included principal components analysis (PCA), a data reduction method. In the qualitative phase of the study, the research questions were aimed at understanding how students and lecturers used technology for learning and teaching, as well as for social purposes. Thematic analysis was subsequently applied in analysing the interview, diary and observation data. The findings of the quantitative (factors) and qualitative phases (themes) were integrated while interpreting the outcomes of the study. Some of the significant findings to emerge from this thesis were that the expediency of the technologies and disruptive practices of the lecturers empowered the students; triggered student engagement in self-regulated learning; intellectually stimulated students’ ability to identify and solve problems creatively, and improved student learning through social interaction and collaboration, all within a facilitating and encouraging learning environment. However, the analysis also acknowledged certain disadvantages of students being too dependent on technology. Meanwhile, although the lecturers espoused constructivist beliefs, thus helping them to orchestrate classroom activities and create socio-constructivist learning environments, as a means of facilitating learning through the adoption of learner-centred approaches, they were also frustrated. In the final analysis, the students were found to be overwhelmingly positive in their attitudes towards technology, while the lecturers saw themselves as associates in this process, creating communities of learners