Hybrid method to assist business process reengineering in developing countries

Public institution spending in developing countries is constantly increasing in the last decades, and the available data shows that there is a lack of efficiency in resource consumption not reflected in efficiency improvement. This necessitates the need to reengineer business process that will increase efficiency at a lower cost. To address this, the researcher employed interview and observation data collection strategy where 50 employees from the central registration team of Yobe State University and 22 Health practitioners including doctors, nurses and radiologists from Sani Abatcha Specialist Hospital, Damaturu-Nigeria were interviewed and observed respectively. In this research, the approach based on design science that integrates Knowledge Map, Enterprise Ontology and lean using approach to find unnecessary transactions that must be reengineered to improve the organizational efficiency was adopted. This approach was chosen as a basis for finding a solution because it provides a better understanding of the dynamics of an organization, and allows a good alignment between the enterprise design and operation. Demonstrations of the processes collected from Yobe State University and Radiology Department of Sani Abatcha Specialist Hospital, Damaturu-Nigeria, making it possible to find transactions that can be refined or improved. Evaluation was carried out by means of descriptions and the Four Principles from Österle. Findings indicated that the number of transactions were reduced by 25% in the case of Yobe State University registration process and also reduced by 41.7% in the case of Radiology Department of Sani Abatcha Specialist Hospital. In conclusion, the results proved that the approach yields an adequate and clear process view and is reliable when it comes to reengineering organizational operational processes

Une approche logicielle du traitement de la dyslexie : étude de modèles et applications

Neuropsychological disorders are widespread and generate real public health problems. In particular in our modern society, where written communication is ubiquitous, dyslexia can be extremely disabling. Nevertheless we can note that the diagnosis and remediation of this pathology are fastidious and lack of standardization. Unfortunately it seems inherent to the clinical characterization of dyslexia by exclusion, to the multitude of different practitioners involved in such treatment and to the lack of objectivity of some existing methods. In this respect, we decided to investigate the possibilities offered by modern computing to overcome these barriers. Indeed we have assumed that the democratization of computer systems and their computing power could make of them a perfect tool to alleviate the difficulties encountered in the treatment of dyslexia. This research has led us to study the techniques software as well as hardware, which can conduct to the development of an inexpensive and scalable system able to attend a beneficial and progressive changing of practices in this pathology field. With this project we put ourselves definitely in an innovative stream serving quality of care and aid provided to people with disabilities. Our work has been identifying different improvement areas that the use of computers enables. Then each of these areas could then be the subject of extensive research, modeling and prototype developments. We also considered the methodology for designing this kind of system as a whole. In particular our thoughts and these accomplishments have allowed us to define a software framework suitable for implementing a software platform that we called the PAMMA. This platform should theoretically have access to all the tools required for the flexible and efficient development of medical applications integrating business processes. In this way it is expected that this system allows the development of applications for caring dyslexic patients thus leading to a faster and more accurate diagnosis and a more appropriate and effective remediation. Of our innovation efforts emerge encouraging perspectives. However such initiatives can only be achieved within multidisciplinary collaborations with many functional, technical and financial means. Creating such a consortium seems to be the next required step to get a funding necessary for realizing a first functional prototype of the PAMMA, as well as its first applications. Some clinical studies may be conducted to prove undoubtedly the effectiveness of such an approach for treating dyslexia and eventually other neuropsychological disorders.Les troubles neuropsychologiques sont très répandus et posent de réels problèmes de santé publique. En particulier, dans notre société moderne où la communication écrite est omniprésente, la dyslexie peut s’avérer excessivement handicapante. On remarque néanmoins que le diagnostic et la remédiation de cette pathologie restent délicats et manquent d’uniformisation. Ceci semble malheureusement inhérent à la caractérisation clinique par exclusion de la dyslexie, à la multitude de praticiens différents impliqués dans une telle prise en charge ainsi qu’au manque d’objectivité de certaines méthodes existantes. A ce titre, nous avons décidé d’investiguer les possibilités offertes par l’informatique actuelle pour surmonter ces barrières. Effectivement, nous avons supposé que la démocratisation des systèmes informatiques et leur puissance de calcul pourraient en faire un outil de choix pour pallier les difficultés rencontrées lors de la prise en charge de la dyslexie. Cette recherche nous a ainsi mené à étudier les techniques, aussi bien logicielles que matérielles, pouvant conduire au développement d’un système bon marché et évolutif qui serait capable d’assister un changement bénéfique et progressif des pratiques qui entourent cette pathologie. Avec ce projet, nous nous plaçons définitivement dans un courant innovant au service de la qualité des soins et des aides apportées aux personnes souffrant d’un handicap. Notre travail a ainsi consisté à identifier différents axes d’amélioration que l’utilisation de l’outil informatique rend possible. Chacun de ces axes a alors pu faire l’objet de recherches exhaustives, de modélisations et de développements de prototypes. Nous avons également réfléchi à la méthodologie à mettre en œuvre pour concevoir un tel système dans sa globalité. En particulier, nos réflexions et ces différents accomplissements nous ont permis de définir un framework logiciel propice à l’implémentation d’une plate-forme logicielle que nous avons appelée la PAMMA. Cette plate-forme devrait théoriquement pouvoir disposer de tous les outils permettant le développement souple et efficace d’applications médicales intégrant des processus métiers. Il est ainsi attendu de ce système qu’il permette le développement d’applications, pour la prise en charges des patients dyslexiques, conduisant à un diagnostic plus rapide et plus précis ainsi qu’à une remédiation plus adaptée et plus efficace. De notre effort d’innovation ressortent des perspectives encourageantes. Cependant, ce type d’initiative ne peut se concrétiser qu’autour de collaborations pluridisciplinaires disposant de nombreux moyens fonctionnels, techniques et financiers. La constitution d’un tel consortium semble donc être la prochaine étape nécessaire à l’obtention des financements pour réaliser un premier prototype fonctionnel de la PAMMA, ainsi que de premières applications. Des études cliniques pourront être alors menées pour prouver indubitablement l’efficacité d’une telle approche dans le cadre de la prise en charge de la dyslexie, ainsi qu’éventuellement d’autres troubles neuropsychologiques

Exploring the roles of different artefacts in enterprise architecture practice

Enterprise architecture (EA) is a coherent whole of principles, standards and models for designing business processes, information systems and IT infrastructure in large organizations. Enterprise architecture consists of multiple EA artefacts that describe and/or model various aspects of an organization including high-level abstract principles, business processes and technical specifications to be used by both IT and business stakeholders for the purposes ranging from strategic planning to IT systems implementation. Using EA artefacts is expected to bring numerous benefits to organizations including improved strategic alignment, increased returns on IT investments and reduced costs of IT operations. The development of EA artefacts requires significant investments of time and money. However, the organizational investments in developing EA artefacts often do not bring the expected benefits because of the usability issues associated with these EA artefacts. For instance, the U.S. Federal Government invested hundreds of millions of dollars in developing EA, but the resulting EA artefacts were largely unable to facilitate better decision-making. These common failures of EA efforts call for an investigation into the specific roles of different types of EA artefacts in an EA practice. The role of an EA artefact can be specified based on its informational contents, regular users, typical use cases and resulting organizational benefits. Despite the theoretical and practical importance of studying EA artefacts, the current EA literature offers no comprehensive theories explaining the practical roles of EA artefacts. In order to address this problem, this thesis develops a descriptive theory that explicates the roles of different types of EA artefacts in the context of an EA practice and explains the influence of various organizational and environmental factors on these roles. This exploratory study followed a “case studies-based grounded theory” approach to develop an inductive theory of the roles of EA artefacts. The theory-building process is accomplished via analysing five in-depth case studies of large organizations with established EA practices. In the five cases, 31 semi-structured interviews were undertaken with different EA practitioners and stakeholders, and samples of 39 different types of EA artefacts were studied. The data were analysed using the iterative grounded theory methodology. The practical aspects of the resulting theory were then discussed with ten additional EA experts, including EA practitioners and EA academics, who confirmed its validity and practical utility. The resulting theory articulates six primary roles fulfilled by EA artefacts metaphorically titled as Context Setters, Instrument Providers, Knowledge Repositories, Project Implementers, Strategic Aligners and Value Estimators. Each of these roles is further explained in terms of supporting artefacts, informational contents, involved users, associated use cases and resulting benefits. For example, Context Setters include EA artefacts such as principles, maxims and policies that senior business leaders and architects use to lay out the basic rules, values and aims governing information systems planning for the whole enterprise to ensure consistency of decision-making. Similarly, Value Estimators include EA artefacts such as solution overviews and conceptual architectures used by architects and business leaders to assess the business value of proposed IT initiatives, make informed funding decisions and thereby improve efficiency of IT investments. These six highly EA-specific roles provide a comprehensive explanatory view of the practical roles of EA artefacts and offer an in-depth, detailed and context-specific theoretical understanding that advances the common view of EA artefacts as boundary objects between business and IT communities and elements of an actor-network representing an EA practice. Moreover, the resulting theory explains the relationships between the six identified roles of EA artefacts as well as the impact of internal and external environmental factors on these roles. The results of this exploratory study contribute to the EA discipline a theory describing the roles of EA artefacts that helps refocus future EA research from studying EA as a whole to studying specific types of EA artefacts. The results of this study also provide evidence-based conceptual solutions to the most typical practical problems associated with using EA and can help organizations get more value from EA artefacts. Additionally, this study makes an empirical contribution to the EA discipline by demonstrating important empirical facts that question established theories, assumptions and beliefs existing in the EA discipline

Anales del XIII Congreso Argentino de Ciencias de la Computación (CACIC)

Contenido: Arquitecturas de computadoras Sistemas embebidos Arquitecturas orientadas a servicios (SOA) Redes de comunicaciones Redes heterogéneas Redes de Avanzada Redes inalámbricas Redes móviles Redes activas Administración y monitoreo de redes y servicios Calidad de Servicio (QoS, SLAs) Seguridad informática y autenticación, privacidad Infraestructura para firma digital y certificados digitales Análisis y detección de vulnerabilidades Sistemas operativos Sistemas P2P Middleware Infraestructura para grid Servicios de integración (Web Services o .Net)Red de Universidades con Carreras en Informática (RedUNCI

Anales del XIII Congreso Argentino de Ciencias de la Computación (CACIC)

Contenido: Arquitecturas de computadoras Sistemas embebidos Arquitecturas orientadas a servicios (SOA) Redes de comunicaciones Redes heterogéneas Redes de Avanzada Redes inalámbricas Redes móviles Redes activas Administración y monitoreo de redes y servicios Calidad de Servicio (QoS, SLAs) Seguridad informática y autenticación, privacidad Infraestructura para firma digital y certificados digitales Análisis y detección de vulnerabilidades Sistemas operativos Sistemas P2P Middleware Infraestructura para grid Servicios de integración (Web Services o .Net)Red de Universidades con Carreras en Informática (RedUNCI