Boundary Objects and their Use in Agile Systems Engineering

Agile methods are increasingly introduced in automotive companies in the attempt to become more efficient and flexible in the system development. The adoption of agile practices influences communication between stakeholders, but also makes companies rethink the management of artifacts and documentation like requirements, safety compliance documents, and architecture models. Practitioners aim to reduce irrelevant documentation, but face a lack of guidance to determine what artifacts are needed and how they should be managed. This paper presents artifacts, challenges, guidelines, and practices for the continuous management of systems engineering artifacts in automotive based on a theoretical and empirical understanding of the topic. In collaboration with 53 practitioners from six automotive companies, we conducted a design-science study involving interviews, a questionnaire, focus groups, and practical data analysis of a systems engineering tool. The guidelines suggest the distinction between artifacts that are shared among different actors in a company (boundary objects) and those that are used within a team (locally relevant artifacts). We propose an analysis approach to identify boundary objects and three practices to manage systems engineering artifacts in industry

Knowledge management and innovation: How are they related?

Companies in today’s globalised world must innovate to compete. Many successful companies have found that knowledge management strategies and practices are central to ongoing innovation (Boutellier et al., 1999; David & Foray, 2001; ADLittle, 2001; Tidd et al., 1997). This paper brings together research regarding knowledge management processes and practices that are found in R&D organisations and in other innovative firms. The paper contends that such practices could be employed across a range of firms to enable and enhance the potential for innovation within firms in multiple sectors

Customer Enquiry Management in a Global Competitive Context: A Comparative Multi-Case Study Analysis

Business-to-Business (B2B) relationships, such as between a manufacturer and a customer, are increasingly important during the Customer Enquiry Management (CEM) process, particularly so for non-Make-To-Stock (non-MTS) companies operating in industrial markets. Few empirical studies have explored the CEM practices adopted by firms in practice. A study of the Italian capital goods sector by Zorzini et al. (2007) is a recent exception. Moreover, most studies have approached CEM from a cross-department integrated perspective but in the digital economy, and with globalization, outsourcing and extended supply chains, CEM needs to be approached from a broader supply chain-oriented perspective, incorporating B2B exchanges. This paper builds on the study by Zorzini et al. (2007) by conducting multi-case study research with seven UK-based companies in the capital goods sector, including three sales and support companies with offshore manufacturing. By adopting a cross-national research perspective, it assesses whether the proposed theory applies to other capital goods firms outside Italy. By also adopting a supply chain perspective of CEM it investigates current industry practice in B2B markets and explores whether cross-functional coordination and formalization issues can be extended into a global context. Evidence from the UK generally supports prior theory, confirming links between high levels of coordination, formalization of the CEM process and improved performance. Some refinements are proposed, for example, in order to make the theory suitable for a global context. The characteristics of a supply chain are important factors that affect CEM. This research has managerial implications for improving the CEM process in non-Make-To-Stock (non-MTS) capital goods companies from both an intra and an inter-organisational (B2B) perspective. Coordination with partners along the supply chain is needed at the enquiry stage and constraints linked to global customers should be considered when structuring the

Asian Varieties of Service Capitalism?

There is currently only limited empirical research and theoretical conceptualisation of the role of knowledge-intensive business services (KIBS) in the economies of Asia within economic geography or elsewhere in the wider social scientific literature. This paper argues that existing theoretical understandings of KIBS are inadequate to conceptualise the nature of ongoing KIBS development in Asian economies – both emerging and mature – and seeks to address this absence by developing a theoretical framework that draws on a range of existing theoretical approaches within and beyond economic geography. To do this, it proposes the concept of ‘service capitalism’, developed from work concerned with varieties of capitalism (VoC), variegated capitalism and advanced service industries. The paper elaborates its theoretical argument by presenting research into two forms of Asian service capitalism through two case studies examining respectively the specific nature of Japanese KIBS and the development of KIBS in China. Using the case studies, it demonstrates how service industry development in both these Asian economies exhibits distinctive characteristics that are a consequence of both local institutional, corporate, and socio-cultural contexts but are also interconnected the wider global economy in complex ways. The paper thus presents a significant and disruptive challenge to existing theories of KIBS development as based on the western experience, and contemporary deployments of the varieties of capitalism and variegated capitalism approaches

Applying model-driven paradigm: CALIPSOneo experience

Model-Driven Engineering paradigm is being used by the research community in the last years, obtaining suitable results. However, there are few practical experiences in the enterprise field. This paper presents the use of this paradigm in an aeronautical PLM project named CALIPSOneo currently under development in Airbus. In this context, NDT methodology was adapted as methodology in order to be used by the development team. The paper presents this process and the results that we are getting from the project. Besides, some relevant learned lessons from the trenches are concluded.Ministerio de Ciencia e Innovación TIN2010-20057-C03-02Junta de Andalucía TIC-578

Knowledge management in project-base organizations: the interplay of time orientations and knowledge interventions

The common perception is that all types of work and work organizations appear to involve knowledge: knowledge intensive work, knowledge workers, knowledge products, customerrelated knowledge and knowledge intensive organizations. Therefore, as organizations increasingly organize their activities in the form of projects, effective ways of knowledge management are needed to deliver successful and timely outcomes. However, little research has been done in the area that integrates time orientations into the process of knowledge management. Using the approach of grounded theory, this paper investigates the interplay between time orientations and knowledge interventions through interviews with international project managers drawn from different types of project-based organizations in Sweden and Italy. The perceptions and experiences of the managers are used to construct a model of time orientation and knowledge interventions in project-based organizations. Time orientations are shown to play a critical role in the success or failure of projects. The model integrates time orientations into the project life cycle and illustrates how effectively knowledge interventions can be used to achieve project milestones and meet overall deadlines

Financial education for 7 to 19-year-olds in Wales : guidance for schools and colleges

Replaces Guidance document No: 043/201

Financial education for 7 to 19-year-olds in Wales: guidance for schools and colleges

"This document provides guidance on the provision of financial education for 7 to 19-year-olds in schools and colleges in Wales. It identifies the opportunities for the provision of financial education and provides guidance on learning and teaching strategies. It also includes advice on teaching resources and working with partners in developing and delivering a planned approach to the provision of financial education." - Page 2

Knowledge management and organizational learning: Strategies and practices for innovation

In a globalised competitive world, organisations are looking for ways to gain or maintain a competitive advantage in the marketplace. Of the important challenges facing firms and organizations three are of prime importance: (1) for organizations to know what they know and maximise the transfer of this knowledge throughout their organisation; (2) finding ways of working which assist in maintaining their competitive advantage and finding new ways of gaining competitive advantage often through innovation, and (3) continuously learning through the exploitation of existing resources and capabilities and the exploration of new resources and capabilities to improve their performance. These challenges are interrelated. This paper investigates some of the extensive literature on innovation and knowledge management and suggests propositions for future research