A User Perception Model Concerning Safety and Security of Paratransit Services in Bandung, Indonesia

Safety and security in public transportation, Angkutan Kota or paratransit included, are among the commonly poor aspects in Indonesia. The objective of this research is to describe user perception of safety and security aspects in paratransit operation and to develop a model to predict and explain user choice in the future when there is an improvement. Users stated that the conditions of safety and security could be categorized as fair to dangerous. Realizing the condition, users still want to use paratransit because they have no other mode and paratransit can easily be found. The main reason for safety problems was the low degree of awareness of the driver in operating the car, while the main reason for security problems was the low degree of law enforcement and limited number of policemen (security officers). Users stated that the most responsible stakeholder in safety and security was the operator (driver and owner) and the police. Each aspect has two models using binomial logistic regression, namely a model with and without experience of accidents or criminal incidents. All models seem quite appropriate ones, as shown by their statistical measurement. Incorporating user experience improved the model fitness and improved the model in describing traveler characteristics

Defining user perception of distributed multimedia quality

This article presents the results of a study that explored the human side of the multimedia experience. We propose a model that assesses quality variation from three distinct levels: the network, the media and the content levels; and from two views: the technical and the user perspective. By facilitating parameter variation at each of the quality levels and from each of the perspectives, we were able to examine their impact on user quality perception. Results show that a significant reduction in frame rate does not proportionally reduce the user's understanding of the presentation independent of technical parameters, that multimedia content type significantly impacts user information assimilation, user level of enjoyment, and user perception of quality, and that the device display type impacts user information assimilation and user perception of quality. Finally, to ensure the transfer of information, low-level abstraction (network-level) parameters, such as delay and jitter, should be adapted; to maintain the user's level of enjoyment, high-level abstraction quality parameters (content-level), such as the appropriate use of display screens, should be adapted

QoS impact on user perception and understanding of multimedia video clips

The widespread and increasing advent of multimedia technologies means that there must be a departure from the viewpoint that users expect a Quality of Service (QoS) which will only satisfy them perceptually. What should be expected of multimedia clips is that the QoS with which they are shown is such that it will enable the users to assimilate and understand the informational content of such clips. In this paper we present experimental results Iinking users’ understanding andperception of multimedia clips with the presentation QoS. Results show that the quality of video clips can be severely degraded without the user having to perceive any significant loss of informational content

The Impact of Link Suggestions on User Navigation and User Perception

The study reported in this paper explores the effects of providing web users with link suggestions that are relevant to their tasks. Results indicate that link suggestions were positively received. Furthermore, users perceived sites with link suggestions as more usable and themselves as less disoriented. The average task execution time was significantly lower than in the control condition and users appeared to navigate in a more structured manner. Unexpectedly, men took more advantage from link suggestions than women

On the User Perception of Configurable Reference Process Models - Initial Insights

Enterprise Systems potentially lead to significant efficiency gains but require a well-conducted configuration process. A configurable reference modelling language based on the widely used EPC notation, which can be used to specify Configurable EPCs (C-EPCs), has been developed to support the task of Enterprise Systems configuration. This paper presents a laboratory experiment on C-EPCs and discusses empirical data on the comparison of C-EPCs to regular EPCs. Using the Method Adoption Model we report on modeller’s perceptions as to the usefulness and ease of use of C-EPCs, concluding that C-EPCs provide sufficient yet improvable conceptual support towards reference model configuration

A cognitive approach to user perception of multimedia quality: An empirical investigation

Whilst multimedia technology has been one of the main contributing factors behind the Web's success, delivery of personalized multimedia content has been a desire seldom achieved in practice. Moreover, the perspective adopted is rarely viewed from a cognitive styles standpoint, notwithstanding the fact that they have significant effects on users’ preferences with respect to the presentation of multimedia content. Indeed, research has thus far neglected to examine the effect of cognitive styles on users’ subjective perceptions of multimedia quality. This paper aims to examine the relationships between users’ cognitive styles, the multimedia quality of service delivered by the underlying network, and users’ quality of perception (understood as both enjoyment and informational assimilation) associated with the viewed multimedia content. Results from the empirical study reported here show that all users, regardless of cognitive style, have higher levels of understanding of informational content in multimedia video clips (represented in our study by excerpts from television programmes) with weak dynamism, but that they enjoy moderately dynamic clips most. Additionally, multimedia content was found to significantly influence users’ levels of understanding and enjoyment. Surprisingly, our study highlighted the fact that Bimodal users prefer to draw on visual sources for informational purposes, and that the presence of text in multimedia clips has a detrimental effect on the knowledge acquisition of all three cognitive style groups

How level and type of deafness affects user perception of multimedia video clips

Our research investigates the impact that hearing has on the perception of digital video clips, with and without captions, by discussing how hearing loss, captions and deafness type affects user QoP (Quality of Perception). QoP encompasses not only a user's satisfaction with the quality of a multimedia presentation, but also their ability to analyse, synthesise and assimilate informational content of multimedia . Results show that hearing has a significant effect on participants’ ability to assimilate information, independent of video type and use of captions. It is shown that captions do not necessarily provide deaf users with a ‘greater level of information’ from video, but cause a change in user QoP, depending on deafness type, which provides a ‘greater level of context of the video’. It is also shown that post-lingual mild and moderately deaf participants predict less accurately their level of information assimilation than post-lingual profoundly deaf participants, despite residual hearing. A positive correlation was identified between level of enjoyment (LOE) and self-predicted level of information assimilation (PIA), independent of hearing level or hearing type. When this is considered in a QoP quality framework, it puts into question how the user perceives certain factors, such as ‘informative’ and ‘quality’

EMR Adoption: A User Perception Study

Despite promise of significant benefits, inadequate user acceptance has frequently limited the impact of EMR implementations. Using an action research approach, our team is participating in an EMR implementation at Aravind Eye Care System (AECS), one of the largest eye hospitals in the world, to observe its current practices, measure user perceptions of EMR, plan interventions, and assess their impact. Our proximate research objective is to develop interventions based on sound conceptual foundations and empirical validation rather than in an ad hoc manner, to facilitate EMR acceptance by AECS hospital staff. The ensuing goal is to learn from the post intervention findings to develop guidelines for EMR implementations, particularly in a developing country context. In this paper we report on the first phase of this study, and these initial results show how even simple analysis of perception patterns can help to customize and shape intervention plans