Mobile computing algorithms and systems for user-aware optimization of enterprise applications

The adoption of mobile devices, particularly smartphones, has grown steadily over the last decade, also permeating the enterprise sector. Enterprises are investing heavily in mobilization to improve employee productivity and perform business workflows, including smartphones and tablets. Enterprise mobility is expected to be more than a $250 billion market in 2019. Strategies to achieve mobilization range from building native apps, using mobile enterprise application platforms (MEAPS), developing with a mobile backend as a service (mBaaS), relying on application virtualization, and employing application refactoring. Enterprises are not yet experiencing the many benefits of mobilization, even though there is great promise. Email and browsing are used heavily, but the practical adoption of enterprise mobility to deliver value beyond these applications is in its infancy and faces barriers. Enterprises deploy few business workflows (<5 percent). Barriers include the heavy task burden in executing workflows on mobile devices, the irrelevance of available mobile features, non-availability of necessary business functions, the high cost of network access, increased security risks associated with smartphones, and increased complexity of mobile application development. This dissertation identifies key barriers to user productivity on smartphones and investigates user-aware solutions that leverage redundancies in user behavior to reduce burden, focusing on the following mobility aspects: (1) Workflow Mobilization: For an employee to successfully perform workflows on a smartphone, a mobile app must be available, and the specific workflow must survive the defeaturization process necessary for mobilization. While typical mobilization strategies offer mobile access to a few heavily-used features, there is a long-tail problem for enterprise application mobilization, in that many application features are left unsupported or are too difficult to access. We propose a do-it-yourself (DIY) platform, Taskr, that allows users at all skill levels to mobilize workflows. Taskr uses remote computing with application refactoring to achieve code-less mobilization of enterprise web applications. It allows for flexible mobile delivery so that users can execute spot tasks through Twitter, email, or a native mobile app. Taskr prototypes from 15 enterprise applications reduce the number of user actions performing workflows by 40 percent compared to the desktop; (2) Content sharing (enterprise email): An enterprise employee spends an inordinate amount of time on email responding to queries and sharing information with co-workers. This problem is further aggravated on smartphones due to smaller screen real estate. We consider automated information suggestions to ease the burden of reply construction on smartphones. The premise is that a significant portion of the information content in a reply is likely present in prior emails. We first motivate this premise by analyzing both public and private email datasets. We then present Dejavu, a system that relies on inverse document frequency (IDF) and keyword matching to provide relevant suggestions for responses. Evaluation of Dejavu over email datasets shows a 22 percent reduction in the user’s typing burden; (3) Collaboration: Even though many business processes within enterprises require employees to work as a team and collaborate, few mobile apps allow two employees to work on an object from two separate devices simultaneously. We present Peek, a mobile-to-mobile remote computing protocol for collaboration that lets users remotely interact with an application in a responsive manner. Unlike traditional desktop remote computing protocols, Peek provides multi-touch support for ease of operation and a flexible frame compression scheme that accounts for the resource constraints of a smartphone. An Android prototype of Peek shows a 62 percent reduction in time to perform touchscreen actions.Ph.D

Forum Session at the First International Conference on Service Oriented Computing (ICSOC03)

The First International Conference on Service Oriented Computing (ICSOC) was held in Trento, December 15-18, 2003. The focus of the conference ---Service Oriented Computing (SOC)--- is the new emerging paradigm for distributed computing and e-business processing that has evolved from object-oriented and component computing to enable building agile networks of collaborating business applications distributed within and across organizational boundaries. Of the 181 papers submitted to the ICSOC conference, 10 were selected for the forum session which took place on December the 16th, 2003. The papers were chosen based on their technical quality, originality, relevance to SOC and for their nature of being best suited for a poster presentation or a demonstration. This technical report contains the 10 papers presented during the forum session at the ICSOC conference. In particular, the last two papers in the report ere submitted as industrial papers

Virtual Location-Based Services: Merging the Physical and Virtual World

Location-based services gained much popularity through providing users with helpful information with respect to their current location. The search and recommendation of nearby locations or places, and the navigation to a specific location are some of the most prominent location-based services. As a recent trend, virtual location-based services consider webpages or sites associated with a location as 'virtual locations' that online users can visit in spite of not being physically present at the location. The presence of links between virtual locations and the corresponding physical locations (e.g., geo-location information of a restaurant linked to its website), allows for novel types of services and applications which constitute virtual location-based services (VLBS). The quality and potential benefits of such services largely depends on the existence of websites referring to physical locations. In this paper, we investigate the usefulness of linking virtual and physical locations. For this, we analyze the presence and distribution of virtual locations, i.e., websites referring to places, for two Irish cities. Using simulated tracks based on a user movement model, we investigate how mobile users move through the Web as virtual space. Our results show that virtual locations are omnipresent in urban areas, and that the situation that a user is close to even several such locations at any time is rather the normal case instead of the exception

Towards an aspect weaving BPEL engine

This position paper proposes the use of dynamic aspects and the visitor design pattern to obtain a highly configurable and extensible BPEL engine. Using these two techniques, the core of this infrastructural software can be customised to meet new requirements and add features such as debugging, execution monitoring, or changing to another Web Service selection policy. Additionally, it can easily be extended to cope with customer-specific BPEL extensions. We propose the use of dynamic aspects not only on the engine itself but also on the workflow in order to tackle the problems of Web Service hot deployment and hot fixes to long running processes. In this way, composing aWeb Service "on-the-fly" means weaving its choreography interface into the workflow

Enriched elderly virtual profiles by means of a multidimensional integrated assessment platform

The pressure over Healthcare systems is increasing in most developed countries. The generalized aging of the population is one of the main causes. This situation is even worse in underdeveloped, sparsely populated regions like Extremadura in Spain or Alentejo in Portugal. The authors propose to use the Situational-Context, a technique to seamlessly adapt Internet of Things systems to the needs and preferences of their users, for virtually modeling the elderly. These models could be used to enhance the elderly experience when using those kind of systems without raising the need for technical skills or the costs of implementing such systems by the regional healthcare systems. In this paper, the integration of a multidimensional integrated assessment platform with such virtual profiles is presented. The assessment platform provides and additional source of information for the virtual profiles that is used to better adapt existing systems to the elders needs