Looking For Answers: A Usability Study of Online Finding Aid Navigation

In a practical and user-centered model for online archival description, what navigational features are effective, efficient, and user-valued components for an academic archives’ online finding aid? Using Princeton University’s finding aid website as a prototype, this research study collected quantitative as well as qualitative data from 10 relatively inexperienced online finding aid users as they interacted with and reacted to the finding aid interface. Major navigational difficulties experienced by users included ambiguous and/or unintuitive labeling, unclear relationships between tabs, and insufficient visual cues for certain navigational features. In contrast, user-valued navigational aids included centralized hyperlinked content, nested and hierarchical content tabs, and a collection-level search bar. The article concludes with 10 pragmatic guidelines for archival professionals trying to solve the ongoing puzzle of online finding aid usability

Examination of the Usability of the IPAD Among Older Adult Consumers

Background and Purpose In the current technological-era there is assumption of universal Internet access of citizens in North America. Many senior citizens have the desire to access the Internet, however have limited experience-using computers. There currently exists multiple options in addition to personal computers to access the Internet such as tablet computers, however there has been limited research performed on the use of these technologies by senior citizens. Methodology and Methods This paper describes the experiences and insight of five novice senior iPad owners as well as a detailed task and activity analysis of these seniors utilizing the device. Through focus group based discussion in combination with the use of a hierarchical task analysis (HTA) and an activity analysis (AA) and post-interviews this paper describes the experiences and insight of five novice senior iPad owners as well an evaluation of the usability of the iPad amongst these users. Findings and Conclusion Overall, participant’s experiences on the iPad were very positive and the iPad displayed a high usability. Participants used the device with a high-degree of efficiency and rated the device as being highly intuitive. The main sources of difficulty resulted from a read-tap asymmetry, ambiguous touchable areas within some applications and ambiguous icon depiction. Similar to the findings of prior literature studying the iPads usability with younger populations, this research found that the iPad was used highly effectively with an older population and the difficulties that this older population experienced were nearly identical to those experienced by younger populations in other research. These findings in combination with the positive and non-intimidating perception the iPad received from the participants, suggests that the iPad may be an effective and highly useful option for Internet access amongst seniors

A recent review of conventional vs. automated cybersecurity anti-phishing techniques

The file attached to this record is the author's final peer reviewed version. The Publisher's final version can be found by following the DOI link."In the era of electronic and mobile commerce, massive numbers of financial transactions are conducted online on daily basis, which created potential fraudulent opportunities. A common fraudulent activity that involves creating a replica of a trustful website to deceive users and illegally obtain their credentials is website phishing. Website phishing is a serious online fraud, costing banks, online users, governments, and other organisations severe financial damages. One conventional approach to combat phishing is to raise awareness and educate novice users on the different tactics utilised by phishers by conducting periodic training or workshops. However, this approach has been criticised of being not cost effective as phishing tactics are constantly changing besides it may require high operational cost. Another anti- phishing approach is to legislate or amend existing cyber security laws that persecute online fraudsters without minimising its severity. A more promising anti-phishing approach is to prevent phishing attacks using intelligent machine learning (ML) technology. Using this technology, a classification system is integrated in the browser in which it will detect phishing activities and communicate these with the end user. This paper reviews and critically analyses legal, training, educational and intelligent anti-phishing approaches. More importantly, ways to combat phishing by intelligent and conventional are highlighted, besides revealing these approaches differences, similarities and positive and negative aspects from the user and performance prospective. Different stakeholders such as computer security experts, researchers in web security as well as business owners may likely benefit from this review on website phishing.

Using Optical Head-Mounted Devices (OHMD) for provision of feedback in education

This paper discusses the investigation of using Optical Head-Mounted Devices (OHMD) for provision of feedback in education. In particular it discusses an investigation in the use of Google Glass in real time training and mentoring. First the papers discusses an application created for the device for provision of feedback on student presentation. Next the paper presents, the research conducted with an experiment involving ninety-two participants testing the application in a real life scenario

Navigational patterns in interactive multimedia

The central purpose of this thesis is to investigate whether users have distinct preferences for specific navigational patterns in multimedia: that is preferences for moving through multimedia. Subsidiary questions are whether users have preferences for working strategies, (the mental approach to investigating software) whether these preferences are similar for specific groups and whether these preferences are affected by the software's system and navigational design. Four groups were investigated within two ranges: children to adults, and novices to experts. The literature review revealed four different perspectives of investigating navigation: user, designer, pedagogy and human computer interaction and although this research concentrates on the first two perspectives the other two are integral and of equal importance.Two empirical studies elicited the navigational information. The first studied pairs of children undertaking set tasks in multimedia, and demonstrated that although each pair had definite preferences, each group did not utilise the full pattern range discerned from the observations, literature review and multimedia package analysis. The second study was redesigned using individual adults to ascertain the full range of preferred patterns in use. The essential element from the investigations was the wide range of variation between individuals and within groups. There was a gradual progression in their range and speed using these patterns, related to their skills, abilities and experience, and each individual could be placed along a continuum. Topologies of the multimedia packages and diagrams of the fit of the navigation patterns were included. Finally an expert panel was convened to verify the pattern range and their comments supported the new classification.The research outcomes included navigational patterns and working strategies classifications, future techniques for designers, and user methods. These will create more successful and informed multimedia, and forward developments and improvements in the design of high quality user preference software

SEPEC conference proceedings: Hypermedia and Information Reconstruction. Aerospace applications and research directions. Addendum

The papers presented at the conference on hypermedia and information reconstruction are compiled. The following subject areas are covered: hypertext, typographic man, and the notion of literacy; a knowledge base browser using hypermedia; Ai GERM - a logic programming front end for GERM; and HEAVENS system for software artifacts

Investigation of methods for user adapted visualisation of information in a hypermedia generation system

A literature review of user interaction to support creative processes is given. A design for an authoring system for semi-automatically generated hypermedia presentations is developed. The system designed is called SampLe (a Semi-Automatic Multimedia Presentation generation Environment

Approaches for the digital profiling of activities and their applications in design information push

EThOS - Electronic Theses Online ServiceGBUnited Kingdo

An examination of the weaknesses in current online help systems and a proposed solution using an integrated information base

This thesis reports results of a research study into the usefulness of On-line Help Systems for application software users. The main objective of the research was to examine existing On-line Help systems, identify their weaknesses, and propose a means of rectifying the problems identified. A study of the available relevant literature revealed that both users and designers have divergent views as to the overall usability and efficacy of On-line Information, and this diversity has contributed to the problems inherent in On-line Help systems. An initial user survey was conducted with a group of computer users who were professionals in their own areas, many of whom also have considerable experience in the applications examined. The results are in agreement with the hypothesis that in spite of the long history of software development and the existence of research in the area, users of On-line Help Systems still find them unsatisfactory. The results also revealed that even experienced users find some aspects of existing Online Help Systems difficult to use, and that, in general current versions are not well received. A set of exploratory experiments has been carried out with users interacting with Microsoft Excel, using the On-line Help system at one sitting and the User Manual at another. These investigations revealed the existence of design and accessibility problems. Three terms best describe the problems identified - Vocabulary, Compartmentalisation, and the lack of an Integrated Base. An optimal approach to the design of On-line Help systems that will overcome these problems is proposed and a prototype system implemented and evaluated. The research has achieved its aim of providing a contribution to the design and implementation of On-line Help Systems that should enhance both the usability and efficacy of On-line support systems