User involvement in healthcare technology development and assessment: Structured literature review

Purpose – Medical device users are one of the principal stakeholders of medical device technologies. User involvement in medical device technology development and assessment is central to meet their needs. Design/methodology/approach – A structured review of literature, published from 1980 to 2005 in peer-reviewed journals, was carried out from social science perspective to investigate the practice of user involvement in the development and assessment of medical device technologies. This was followed by qualitative thematic analysis. Findings – It is found that users of medical devices include clinicians, patients, carers and others. Different kinds of medical devices are developed and assessed by user involvement. The user involvement occurs at different stages of the medical device technology lifecycle and the degree of user involvement is in the order of design stage > testing and trials stage > deployment stage > concept stage. Methods most commonly used for capturing users’ perspectives are usability tests, interviews and questionnaire surveys. Research limitations/implications – We did not review the relevant literature published in engineering, medical and nursing fields, which might have been useful. Practical implications – Consideration of the users’ characteristics and the context of medical device use is critical for developing and assessing medical device technologies from users’ perspectives. Originality/value – This study shows that users of medical device technologies are not homogeneous but heterogeneous, in several aspects, and their needs, skills and working environments vary. This is important consideration for incorporating users’ perspectives in medical device technologies. Paper type: Literature review

Towards a kansei-based user modeling methodology for eco-design

We propose here to highlight the benefits of building a framework linking Kansei Design (KD), User Centered Design (UCD) and Eco-design, as the correlation between these fields is barely explored in research at the current time. Therefore, we believe Kansei Design could serve the goal of achieving more sustainable products by setting up an accurate understanding of the user in terms of ecological awareness, and consequently enhancing performance in the Eco-design process. In the same way, we will consider the means-end chain approach inspired from marketing research, as it is useful for identifying ecological values, mapping associated functions and defining suitable design solutions. Information gathered will serve as entry data for conducting scenario-based design, and supporting the development of an Eco-friendly User Centered Design methodology (EcoUCD).ANR-ECOUS

Analisis Usability Engineering Pada Aplikasi CBT Program Studi Akuntansi SMK Muhammadiyah 10 Jakarta

Abstract:  The computer-based exam application is a test implementation system that is carried out using computer media. The computerized exam system has several supporting aspects that can facilitate teachers and students in the access process. As in the Muhammadiyah 10 SMK accounting study program which has used CBT in implementing PTS (Penilaian Tengah Semester) and PAS (Penilaian Akhir Semester) since the 2019-2020 school year, coinciding with the Covid -19 pandemic where the government required the implementation of remote teaching and learning activities to reduce the spread of the virus in the school environment. Usability analysis needs to be done with the aim of improving the quality of the system used. The usability engineering method used is a method adopted from the usability engineering lifecycle which consists of platform constraints, general design principles, conceptual models, and screen design stages. The results of this study are in the form of information on the feasibility of the CBT application so that this computer-based exam system can still be used at SMK Muhammadiyah 10 Jakarta.Abstrak: Aplikasi ujian berbasis komputer merupakan sistem pelaksanaan ujian yang dilakukan dengan menggunakan media komputer. Sistem ujian yang terkomputerisasi memiliki beberapa aspek pendukung yang dapat memudahkan guru maupun siswa dalam proses aksesnya. Seperti pada program studi akuntansi SMK Muhammadiyah 10 yang telah menggunakan CBT dalam pelaksanaan PTS (Penilaian Tengah Semester) maupun PAS (Penilaian Akhir Semester) sejak tahun ajaran 2019-2020, bertepatan dengan pandemi covid -19 dimana pemerintah mewajibkan pelaksanaan kegiatan belajar mengajar jarak jauh untuk mengurangi sebaran virus dilingkungan sekolah. Analisis usability perlu dilakukan dengan tujuan meningkatkan kualitas sistem yang digunakan. Metode usability engineering yang digunakan merupakan metode yang diadopsi dari usability engineering lifecycle yang terdiri dari tahapan platform constraints, general design principles, conseptual model, dan screen design. Hasil dari penelitian ini berupa informasi kelayakan aplikasi CBT sehingga sistem ujian berbasis komputer ini masih dapat digunakan pada SMK Muhammadiyah 10 Jakarta

Cloud based testing of business applications and web services

This paper deals with testing of applications based on the principles of cloud computing. It is aimed to describe options of testing business software in clouds (cloud testing). It identifies the needs for cloud testing tools including multi-layer testing; service level agreement (SLA) based testing, large scale simulation, and on-demand test environment. In a cloud-based model, ICT services are distributed and accessed over networks such as intranet or internet, which offer large data centers deliver on demand, resources as a service, eliminating the need for investments in specific hardware, software, or on data center infrastructure. Businesses can apply those new technologies in the contest of intellectual capital management to lower the cost and increase competitiveness and also earnings. Based on comparison of the testing tools and techniques, the paper further investigates future trend of cloud based testing tools research and development. It is also important to say that this comparison and classification of testing tools describes a new area and it has not yet been done

An Empirical Study on Decision making for Quality Requirements

[Context] Quality requirements are important for product success yet often handled poorly. The problems with scope decision lead to delayed handling and an unbalanced scope. [Objective] This study characterizes the scope decision process to understand influencing factors and properties affecting the scope decision of quality requirements. [Method] We studied one company's scope decision process over a period of five years. We analyzed the decisions artifacts and interviewed experienced engineers involved in the scope decision process. [Results] Features addressing quality aspects explicitly are a minor part (4.41%) of all features handled. The phase of the product line seems to influence the prevalence and acceptance rate of quality features. Lastly, relying on external stakeholders and upfront analysis seems to lead to long lead-times and an insufficient quality requirements scope. [Conclusions] There is a need to make quality mode explicit in the scope decision process. We propose a scope decision process at a strategic level and a tactical level. The former to address long-term planning and the latter to cater for a speedy process. Furthermore, we believe it is key to balance the stakeholder input with feedback from usage and market in a more direct way than through a long plan-driven process

Developing medical device technologies from users' perspectives: A theoretical framework for involving users in the development process

Objectives: The aim of this study was to suggest an acceptable and generic theoretical framework for involving various types of users in the medical device technology (MDT) development process (MDTDP).Methods: The authors propose a theoretical framework suggesting different routes, methods and stages through which various types of medical device users can be involved in the MDTDP.Results: The suggested framework comprises two streams of users' involvement in MDT development, that is, what might be called the end users' stream and the professional users' stream for involving these two groups respectively in the process of developing both simple and more complex and innovative medical devices from conceptualization through to the market deployment. This framework suggests various methods that can be used for users' involvement at different stages of the MDT lifecycle. To illustrate the application of the framework, several MDT development scenarios and device exemplars are presented.Conclusions: Development of medical devices from users' perspectives requires not only the involvement of healthcare professionals but also that of the ultimate end users, that is, patients, people with disabilities and/or special needs, and their caregivers. The evidence shows that such end users quickly discard devices that do not fulfill their personal expectations, even though both manufacturers and healthcare professionals may consider those end users' requirements met. Developers and manufacturers need to recognize this potent potential discrepancy between the parties involved, and involve end users and professional healthcare staff directly in the MDTDP. The framework, the authors contend, is a step forward in helping medical device manufacturers plan and make decisions about users' involvement at different stages of the MDTDP

Adaptive development and maintenance of user-centric software systems

A software system cannot be developed without considering the various facets of its environment. Stakeholders – including the users that play a central role – have their needs, expectations, and perceptions of a system. Organisational and technical aspects of the environment are constantly changing. The ability to adapt a software system and its requirements to its environment throughout its full lifecycle is of paramount importance in a constantly changing environment. The continuous involvement of users is as important as the constant evaluation of the system and the observation of evolving environments. We present a methodology for adaptive software systems development and maintenance. We draw upon a diverse range of accepted methods including participatory design, software architecture, and evolutionary design. Our focus is on user-centred software systems

Integrating information and knowledge for enterprise innovation

It has widely been accepted that enterprise integration, can be a source of socio-technical and cultural problems within organisations wishing to provide a focussed end-to-end business service. This can cause possible “straitjacketing” of business process architectures, thus suppressing responsive business re-engineering and competitive advantage for some companies. Accordingly, the current typology and emergent forms of Enterprise Resource Planning (ERP) and Enterprise Application Integration (EAI) technologies are set in the context of understanding information and knowledge integration philosophies. As such, key influences and trends in emerging IS integration choices, for end-to-end, cost-effective and flexible knowledge integration, are examined. As touch points across and outside organisations proliferate, via work-flow and relationship management-driven value innovation, aspects of knowledge refinement and knowledge integration pose challenges to maximising the potential of innovation and sustainable success, within enterprises. This is in terms of the increasing propensity for data fragmentation and the lack of effective information management, in the light of information overload. Furthermore, the nature of IS mediation which is inherent within decision making and workflow-based business processes, provides the basis for evaluation of the effects of information and knowledge integration. Hence, the authors propose a conceptual, holistic evaluation framework which encompasses these ideas. It is thus argued that such trends, and their implications regarding enterprise IS integration to engender sustainable competitive advantage, require fundamental re-thinking