47 research outputs found

    The ordinal nature of emotions

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    Representing computationally everyday emotional states is a challenging task and, arguably, one of the most fundamental for affective computing. Standard practice in emotion annotation is to ask humans to assign an absolute value of intensity to each emotional behavior they observe. Psychological theories and evidence from multiple disciplines including neuroscience, economics and artificial intelligence, however, suggest that the task of assigning reference-based (relative) values to subjective notions is better aligned with the underlying representations than assigning absolute values. Evidence also shows that we use reference points, or else anchors, against which we evaluate values such as the emotional state of a stimulus; suggesting again that ordinal labels are a more suitable way to represent emotions. This paper draws together the theoretical reasons to favor relative over absolute labels for representing and annotating emotion, reviewing the literature across several disciplines. We go on to discuss good and bad practices of treating ordinal and other forms of annotation data, and make the case for preference learning methods as the appropriate approach for treating ordinal labels. We finally discuss the advantages of relative annotation with respect to both reliability and validity through a number of case studies in affective computing, and address common objections to the use of ordinal data. Overall, the thesis that emotions are by nature relative is supported by both theoretical arguments and evidence, and opens new horizons for the way emotions are viewed, represented and analyzed computationally.peer-reviewe

    Ordinal learning for emotion recognition in customer service calls

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    Your Gameplay Says It All: Modelling Motivation in Tom Clancy's The Division

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    Is it possible to predict the motivation of players just by observing their gameplay data? Even if so, how should we measure motivation in the first place? To address the above questions, on the one end, we collect a large dataset of gameplay data from players of the popular game Tom Clancy's The Division. On the other end, we ask them to report their levels of competence, autonomy, relatedness and presence using the Ubisoft Perceived Experience Questionnaire. After processing the survey responses in an ordinal fashion we employ preference learning methods based on support vector machines to infer the mapping between gameplay and the reported four motivation factors. Our key findings suggest that gameplay features are strong predictors of player motivation as the best obtained models reach accuracies of near certainty, from 92% up to 94% on unseen players.Comment: Version accepted for IEEE Conference on Games, 201

    A study on affect model validity : nominal vs ordinal labels

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    The question of representing emotion computationally remains largely unanswered: popular approaches require annotators to assign a magnitude (or a class) of some emotional dimension, while an alternative is to focus on the relationship between two or more options. Recent evidence in affective computing suggests that following a methodology of ordinal annotations and processing leads to better reliability and validity of the model. This paper compares the generality of classification methods versus preference learning methods in predicting the levels of arousal in two widely used affective datasets. Findings of this initial study further validate the hypothesis that approaching affect labels as ordinal data and building models via preference learning yields models of better validity.peer-reviewe

    Enhancing health care via affective computing

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    Affective computing is a multidisciplinary field that studies the various ways by which computational processes are able to elicit, sense, and detect manifestations of human emotion. While the methods and technology delivered by affective computing have demonstrated very promising results across several domains, their adoption by healthcare is still at its initial stages. With that aim in mind, this commentary paper introduces affective computing to the readership of the journal and praises for the benefits of affect-enabled systems for prognostic, diagnostic and therapeutic purposes.peer-reviewe
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