Determinants Of Jobs Seekers’ Intention In Using E-Recruitments: Insight From Indonesia

In a digital world, job seekers prefer to use e-recruitment in looking for a vacancy. Thus, the explanation of the determinants of their attitude in using this technology is left unobserved. This article reports the result of a survey study on how users utilize e-recruitment to search for works. Three hundred eighty-five just-graduated undergraduate students answered questions regarding their intention of using the e-recruitment under Technology Acceptance Model. We propose Perceived Usefulness, Perceived Ease of Use, and Perceived of Enjoyment as the determinants of the job seekers intention. Results showed that those three variables influence the decision making of job seekers. We found also Perceived Usefulness is the mediating effect for jobs seekers in easy-to-use and enjoy feeling. This article provides evidence that e-recruitment has to be friendly user and fun to use to attract job seekers intention. Keywords: E-Recruitment, Perceived Usefulness, Perceived Ease of Use, Perceived of Enjoyment, Job Seeker

Users' trust in information resources in the Web environment: a status report

This study has three aims; to provide an overview of the ways in which trust is either assessed or asserted in relation to the use and provision of resources in the Web environment for research and learning; to assess what solutions might be worth further investigation and whether establishing ways to assert trust in academic information resources could assist the development of information literacy; to help increase understanding of how perceptions of trust influence the behaviour of information users

Critical review of the e-loyalty literature: a purchase-centred framework

Over the last few years, the concept of online loyalty has been examined extensively in the literature, and it remains a topic of constant inquiry for both academics and marketing managers. The tremendous development of the Internet for both marketing and e-commerce settings, in conjunction with the growing desire of consumers to purchase online, has promoted two main outcomes: (a) increasing numbers of Business-to-Customer companies running businesses online and (b) the development of a variety of different e-loyalty research models. However, current research lacks a systematic review of the literature that provides a general conceptual framework on e-loyalty, which would help managers to understand their customers better, to take advantage of industry-related factors, and to improve their service quality. The present study is an attempt to critically synthesize results from multiple empirical studies on e-loyalty. Our findings illustrate that 62 instruments for measuring e-loyalty are currently in use, influenced predominantly by Zeithaml et al. (J Marketing. 1996;60(2):31-46) and Oliver (1997; Satisfaction: a behavioral perspective on the consumer. New York: McGraw Hill). Additionally, we propose a new general conceptual framework, which leads to antecedents dividing e-loyalty on the basis of the action of purchase into pre-purchase, during-purchase and after-purchase factors. To conclude, a number of managerial implementations are suggested in order to help marketing managers increase their customers’ e-loyalty by making crucial changes in each purchase stage

The relationship of (perceived) epistemic cognition to interaction with resources on the internet

Information seeking and processing are key literacy practices. However, they are activities that students, across a range of ages, struggle with. These information seeking processes can be viewed through the lens of epistemic cognition: beliefs regarding the source, justification, complexity, and certainty of knowledge. In the research reported in this article we build on established research in this area, which has typically used self-report psychometric and behavior data, and information seeking tasks involving closed-document sets. We take a novel approach in applying established self-report measures to a large-scale, naturalistic, study environment, pointing to the potential of analysis of dialogue, web-navigation – including sites visited – and other trace data, to support more traditional self-report mechanisms. Our analysis suggests that prior work demonstrating relationships between self-report indicators is not paralleled in investigation of the hypothesized relationships between self-report and trace-indicators. However, there are clear epistemic features of this trace data. The article thus demonstrates the potential of behavioral learning analytic data in understanding how epistemic cognition is brought to bear in rich information seeking and processing tasks

Collaborative Epistemic Discourse in Classroom Information Seeking Tasks

We discuss the relationship between information seeking, and epistemic beliefs – beliefs about the source, structure, complexity, and stability of knowledge – in the context of collaborative information seeking discourses. We further suggest that both information seeking, and epistemic cognition research agendas have suffered from a lack of attention to how information seeking as a collaborative activity is mediated by talk between partners – an area we seek to address in this paper. A small-scale observational study using sociocultural discourse analysis was conducted with eight eleven year old pupils who carried out search engine tasks in small groups. Qualitative and quantitative analysis were performed on their discussions using sociocultural discourse analytic techniques. Extracts of the dialogue are reported, informed by concordance analysis and quantitative coding of dialogue duration. We find that 1) discourse which could be characterised as ‘epistemic’ is identifiable in student talk, 2) that it is possible to identify talk which is more or less productive, and 3) that epistemic talk is associated with positive learning outcomes

Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007

The tourism and hospitality industries have widely adopted information technology (IT) to reduce costs, enhance operational efficiency, and most importantly to improve service quality and customer experience. This article offers a comprehensive review of articles that were published in 57 tourism and hospitality research journals from 2005 to 2007. Grouping the findings into the categories of consumers, technologies, and suppliers, the article sheds light on the evolution of IT applications in the tourism and hospitality industries. The article demonstrates that IT is increasingly becoming critical for the competitive operations of the tourism and hospitality organizations as well as for managing the distribution and marketing of organizations on a global scale

Generation C's Internet Searching Behavior and The Factors Influencing the Intention to Follow Electronic Word-Of-Mouth in Online Hotel Reservations

With growing competitiveness in the hotel industry, related businesses should take full advantage of the internet. It is important to understand attitudes towards eWOM (electronic word-of-mouth), which is related to trust in eWOM and customers’ intentions to follow eWOM. Therefore, the main purpose of this study was to study a model of hedonic features, utilitarian features, trust in eWOM, and attitudes towards eWOM. The concept of Generation C addresses the lifestyle of people living in the digital age, and was used to guide the selection of 400 samples from Generation C in Thailand. The results showed that hedonic and utilitarian features do have an effect on trust in eWOM; trust in eWOM has an effect on attitudes towards eWOM; and attitudes towards eWOM have an effect on the intention to follow eWOM among individuals of Generation-C in Thailand. Therefore, the hotel reservation businesses should provide hedonic website features by creating a unique website, also with enough information to fulfil consumer needs; this can influence the trust and attitudes of consumers when making purchasing decisions

Website Intelligence: Conceptual Development and Empirical Assessment

As web sites proliferate, offering more of the same, why does a customer choose one web site over the others? Among other factors, website intelligence offers a viable answer to this question. However, past studies fall short of providing a comprehensive conceptualization or effective metric of website intelligence, limiting our ability to enhance the intelligent aspects of web sites. Integrating prior research findings, we propose website intelligence as a second order construct consisting of three sub-dimensions of content, presentation, and interaction, and develop new measures for these dimensions. Further, we theorize the website intelligence construct as a mediator of the system quality and information quality effects on user perceptions of usefulness and ease of use, and test the proposed model using PLS on data collected from an experiment. The newly developed measure exhibits strong psychometric properties. The results largely support the proposed mediating role of website intelligence

The effects of website quality on customer satisfaction, use intention, and purchase intention: A comparison among three types of booking channels

There is no doubt that hotel distribution has changed dramatically since the advent of the Internet. Online travel agencies’ (OTAs) and hotel websites have risen to reach a broader range of customers to generate more revenue. The latest in a series of disruptive innovations brought by the Internet, is the sharing economy business. This new wave of peer-to-peer businesses allow customers to make money from underused assets. In the hospitality industry, Airbnb is the best-known example of this phenomenon. The proliferation of online accommodation booking websites has created the need for measurement criteria to evaluate the quality of website. It is important for hoteliers, hosts, and website designers to understand and compare what components comprise website quality and how website quality influences customers’ purchase intention across three types of booking channels: OTA websites, hotel branded websites, and hospitality sharing economy platforms (HSEPs). This study identified what constituted website quality by regressing the perceived ease-of-use, information quality, privacy risk, and website aesthetics against overall website quality. This study also proposed a purchase intention model by adding customer satisfaction and use intention as two mediating variables. Results from 973 online survey responses revealed the conceptualization of website quality varied across three types of booking websites and highlighted the importance of website aesthetics. It was suggested OTA website quality was assessed based on customers’ experience in the information search process, while hotel website quality was evaluated with a focus on the technical adequacy. In the HSEP setting, it was noted that aesthetics was viewed as high-quality. Additionally, this study confirmed the inter-relationships among website quality, customer satisfaction and purchase intention, and mapped the customers’ search-purchase relationships in an online context. The mediating effects of customer satisfaction and use intention were also detected. The contribution of this research is both academic and practical. First, given the rapid growth of sharing economy platforms, this research is among the first studies to investigate the impact of website quality on customers’ intention to purchase on the HSEPs; and provides new insights in understanding this niche segment from customers’ perspectives. Second, this study expands upon the current website quality measurements body of knowledge in a more accurate manner by assessing measurement invariance and regressing overall website quality against each proposed website quality dimension across three booking channels. The third contribution of study is through the inclusion of two types of behavioral intentions (use intention and purchase intention) and the examination of the relationship between these two constructs, which suggest the diminished value of the billboard effect. Lastly, this study helps hospitality industry practitioners better position their own websites by revealing and comparing the influential factors that determine online accommodation bookers’ perceptions towards three types of booking channels