The Effects of Robot Voices and Appearances on Users\u27 Emotion Recognition and Subjective Perception

As the influence of social robots in people\u27s daily lives grows, research on understanding people\u27s perception of robots including sociability, trust, acceptance, and preference becomes more pervasive. Research has considered visual, vocal, or tactile cues to express robots\u27 emotions, whereas little research has provided a holistic view in examining the interactions among different factors influencing emotion perception. We investigated multiple facets of user perception on robots during a conversational task by varying the robots\u27 voice types, appearances, and emotions. In our experiment, 20 participants interacted with two robots having four different voice types. While participants were reading fairy tales to the robot, the robot gave vocal feedback with seven emotions and the participants evaluated the robot\u27s profiles through post surveys. The results indicate that (1) the accuracy of emotion perception differed depending on presented emotions, (2) a regular human voice showed higher user preferences and naturalness, (3) but a characterized voice was more appropriate for expressing emotions with significantly higher accuracy in emotion perception, and (4) participants showed significantly higher emotion recognition accuracy with the animal robot than the humanoid robot. A follow-up study (N=10) with voice-only conditions confirmed that the importance of embodiment. The results from this study could provide the guidelines needed to design social robots that consider emotional aspects in conversations between robots and users

Credibility of Virtual Influencers: The Role of Design Stimuli, Knowledge Cues, and User Disposition

Virtual Influencers (VIs) are digital influencers that can look and behave like human beings but project themselves as “robots”. They influence people’s attitudes and behaviors through their presence and interaction. While human-like design can lead to acceptance, additional information about machine-like description (robot) can create conflict about the influencer’s identity and lead to unfavorable social responses. Social perceptions are also subjective. In this study, we examine the influence of human-like design, knowledge cues, and user disposition on user perceptions of VI credibility. In doing so, we present a case for the substitution of human influencers by “lesser human” counterparts in the context of social media

A systematic review of attitudes, anxiety, acceptance, and trust towards social robots

As social robots become more common, there is a need to understand how people perceive and interact with such technology. This systematic review seeks to estimate people’s attitudes toward, trust in, anxiety associated with, and acceptance of social robots; as well as factors that are associated with these beliefs. Ninety-seven studies were identified with a combined sample of over 13,000 participants and a standardized score was computed for each in order to represent the valence (positive, negative, or neutral) and magnitude (on a scale from 1 to − 1) of people’s beliefs about robots. Potential moderating factors such as the robots’ domain of application and design, the type of exposure to the robot, and the characteristics of potential users were also investigated. The findings suggest that people generally have positive attitudes towards social robots and are willing to interact with them. This finding may challenge some of the existing doubt surrounding the adoption of robotics in social domains of application but more research is needed to fully understand the factors that influence attitudes

The Influence of Distance and Lateral Offset of Follow Me Robots on User Perception

Robots that are designed to work in close proximity to humans are required to move and act in a way that ensures social acceptance by their users. Hence, a robot's proximal behavior toward a human is a main concern, especially in human-robot interaction that relies on relatively close proximity. This study investigated how the distance and lateral offset of “Follow Me” robots influences how they are perceived by humans. To this end, a Follow Me robot was built and tested in a user study for a number of subjective variables. A total of 18 participants interacted with the robot, with the robot's lateral offset and distance varied in a within-subject design. After each interaction, participants were asked to rate the movement of the robot on the dimensions of comfort, expectancy conformity, human likeness, safety, trust, and unobtrusiveness. Results show that users generally prefer robot following distances in the social space, without a lateral offset. However, we found a main influence of affinity for technology, as those participants with a high affinity for technology preferred closer following distances than participants with low affinity for technology. The results of this study show the importance of user-adaptiveness in human-robot-interaction.DFG, 414044773, Open Access Publizieren 2019 - 2020 / Technische Universität Berli

I want one too! Domestication of Assistive Robots

Abstract in UndeterminedThe aim of the PhD project is to understand and learn about the characteristics that influence old adults’ acceptance of assistive robots and of robots as social companions. It is also to explore participatory design methods in order to involve old adults in the design process of new technologies. The goal is to apply/implement the results in two robotics systems developed to support old adults in their homes.Through an interactive multi-step design process, a design specification of a robot will be proposed. A first prototype will then be built based on this specification. The prototype will be tested and evaluated with “real” users in a lab setting. The findings will result in an improved design specification and a second prototype will then be built and evaluated by users in their home environments

Overcoming barriers and increasing independence: service robots for elderly and disabled people

This paper discusses the potential for service robots to overcome barriers and increase independence of elderly and disabled people. It includes a brief overview of the existing uses of service robots by disabled and elderly people and advances in technology which will make new uses possible and provides suggestions for some of these new applications. The paper also considers the design and other conditions to be met for user acceptance. It also discusses the complementarity of assistive service robots and personal assistance and considers the types of applications and users for which service robots are and are not suitable

Differences on social acceptance of humanoid robots between Japan and the UK

Held at AISB'15 ConventionTo validate a questionnaire for measuring people's acceptance of humanoid robots in cross-cultural research (the Frankenstein Syndrome Questionnaire: FSQ), an online survey was conducted in both the UK and Japan including items on perceptions of the relation to the family and commitment to religions, and negative attitudes toward robots (the NARS). The results suggested that 1) the correlations between the FSQ subscale scores and NARS were sufficient, 2) the UK people felt more negative toward humanoid robots than did the Japanese people, 3) young UK people had more expectation for humanoid robots, 4) relationships between social acceptance of humanoid robots and negative attitudes toward robots in general were different between the nations and generations, and 5) there were no correlations between the FSQ subscale scores, and perception of the relation to the family and commitment to religions.Final Accepted Versio

Social robots for older users: a possibility to support assessment and social interventions

In the last decades, various researches in the field of robotics have created numerous opportunities for innovative support of the older population. The goal of this work was to review and highlight how social robots can help the daily life of older people, and be useful also as assessment tools. We will underline the aspects of usability and acceptability of robotic supports in the psychosocial work with older persons. The actual usability of the system influences the perception of the ease of use only when the user has no or low experience, while expert users’ perception is related to their attitude towards the robot. This finding should be more deeply analysed because it may have a strong influence on the design of future interfaces for elderly-robot interaction. Robots can play an important role to tackle the societal challenge of the growing older population. The authors report some recent studies with older users, where it was demonstrated that the acceptability of robotics during daily life activities, and also in cognitive evaluation, could be supported by social robot

Cultural robotics : The culture of robotics and robotics in culture

Copyright 2013 Samani et al.; licensee InTech. This is an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly citedIn this paper, we have investigated the concept of "Cultural Robotics" with regard to the evolution o social into cultural robots in the 21st Century. By defining the concept of culture, the potential development of culture between humans and robots is explored. Based on the cultural values of the robotics developers, and the learning ability of current robots, cultural attributes in this regard are in the process of being formed, which would define the new concept of cultural robotics. According to the importance of the embodiment of robots in the sense of presence, the influence of robots in communication culture is anticipated. The sustainability of robotics culture based on diversity for cultural communities for various acceptance modalities is explored in order to anticipate the creation of different attributes of culture between robot and humans in the futurePeer reviewe