77,618 research outputs found

    Innovative public governance through cloud computing: Information privacy, business models and performance measurement challenges

    Get PDF
    Purpose: The purpose of this paper is to identify and analyze challenges and to discuss proposed solutions for innovative public governance through cloud computing. Innovative technologies, such as federation of services and cloud computing, can greatly contribute to the provision of e-government services, through scaleable and flexible systems. Furthermore, they can facilitate in reducing costs and overcoming public information segmentation. Nonetheless, when public agencies use these technologies, they encounter several associated organizational and technical changes, as well as significant challenges. Design/methodology/approach: We followed a multidisciplinary perspective (social, behavioral, business and technical) and conducted a conceptual analysis for analyzing the associated challenges. We conducted focus group interviews in two countries for evaluating the performance models that resulted from the conceptual analysis. Findings: This study identifies and analyzes several challenges that may emerge while adopting innovative technologies for public governance and e-government services. Furthermore, it presents suggested solutions deriving from the experience of designing a related platform for public governance, including issues of privacy requirements, proposed business models and key performance indicators for public services on cloud computing. Research limitations/implications: The challenges and solutions discussed are based on the experience gained by designing one platform. However, we rely on issues and challenges collected from four countries. Practical implications: The identification of challenges for innovative design of e-government services through a central portal in Europe and using service federation is expected to inform practitioners in different roles about significant changes across multiple levels that are implied and may accelerate the challenges' resolution. Originality/value: This is the first study that discusses from multiple perspectives and through empirical investigation the challenges to realize public governance through innovative technologies. The results emerge from an actual portal that will function at a European level. © Emerald Group Publishing Limited

    Interoperability, Trust Based Information Sharing Protocol and Security: Digital Government Key Issues

    Full text link
    Improved interoperability between public and private organizations is of key significance to make digital government newest triumphant. Digital Government interoperability, information sharing protocol and security are measured the key issue for achieving a refined stage of digital government. Flawless interoperability is essential to share the information between diverse and merely dispersed organisations in several network environments by using computer based tools. Digital government must ensure security for its information systems, including computers and networks for providing better service to the citizens. Governments around the world are increasingly revolving to information sharing and integration for solving problems in programs and policy areas. Evils of global worry such as syndrome discovery and manage, terror campaign, immigration and border control, prohibited drug trafficking, and more demand information sharing, harmonization and cooperation amid government agencies within a country and across national borders. A number of daunting challenges survive to the progress of an efficient information sharing protocol. A secure and trusted information-sharing protocol is required to enable users to interact and share information easily and perfectly across many diverse networks and databases globally.Comment: 20 page

    Identity principles in the digital age: a closer view

    Get PDF
    Identity and its management is now an integral part of web-based services and applications. It is also a live political issue that has captured the interest of organisations, businesses and society generally. As identity management systems assume functionally equivalent roles, their significance for privacy cannot be underestimated. The Centre for Democracy and Technology has recently released a draft version of what it regards as key privacy principles for identity management in the digital age. This paper will provide an overview of the key benchmarks identified by the CDT. The focus of this paper is to explore how best the Data Protection legislation can be said to provide a framework which best maintains a proper balance between 'identity' conscious technology and an individual's expectation of privacy to personal and sensitive data. The central argument will be that increased compliance with the key principles is not only appropriate for a distributed privacy environment but will go some way towards creating a space for various stakeholders to reach consensus applicable to existing and new information communication technologies. The conclusion is that securing compliance with the legislation will prove to be the biggest governance challenge. Standard setting and norms will go some way to ease the need for centralised regulatory oversight
    corecore