A smartphone agent for QoE evaluation and user classification over mobile networks

The continuous growth of mobile users and bandwidth-consuming applications and the shortage of radio resources put a serious challenge on how to efficiently exploit existing networks and contemporary improve Quality of Experience. One of the most relevant problem for network operators is thus to find an explicit relationship between QoS and QoE, for the purpose of maximizing the latter while saving precious resources. In order to accomplish this challenging task, we present TeleAbarth, an innovative Android application entirely developed at TelecomItalia Laboratories, able to contemporary collect network measurements and end-users quality feedback regarding the use of smartphone applications. We deployed TeleAbarth in a field experimentation in order to study the relationship between QoS and QoE for video streaming applications, in terms of downstream bandwidth and video loading time. On the basis of the results obtained, we propose a technique to classify user behavior through his or her reliability, sensibility and fairness

Sensor Search Techniques for Sensing as a Service Architecture for The Internet of Things

The Internet of Things (IoT) is part of the Internet of the future and will comprise billions of intelligent communicating "things" or Internet Connected Objects (ICO) which will have sensing, actuating, and data processing capabilities. Each ICO will have one or more embedded sensors that will capture potentially enormous amounts of data. The sensors and related data streams can be clustered physically or virtually, which raises the challenge of searching and selecting the right sensors for a query in an efficient and effective way. This paper proposes a context-aware sensor search, selection and ranking model, called CASSARAM, to address the challenge of efficiently selecting a subset of relevant sensors out of a large set of sensors with similar functionality and capabilities. CASSARAM takes into account user preferences and considers a broad range of sensor characteristics, such as reliability, accuracy, location, battery life, and many more. The paper highlights the importance of sensor search, selection and ranking for the IoT, identifies important characteristics of both sensors and data capture processes, and discusses how semantic and quantitative reasoning can be combined together. This work also addresses challenges such as efficient distributed sensor search and relational-expression based filtering. CASSARAM testing and performance evaluation results are presented and discussed.Comment: IEEE sensors Journal, 2013. arXiv admin note: text overlap with arXiv:1303.244

Reasons for failure of web-based application IT projects – An Empirical Study in Malaysia

Setiap tahun, organisasi rugi berjuta-juta ringgit kerana aplikasi berasaskan sesawang teknologi maklumat projek gagal. Every year, organizations lose millions of dollars due to failure of web-based application information technology (IT) projects

Reviewing and extending the five-user assumption: A grounded procedure for interaction evaluation

" © ACM, 2013. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in ACM Transactions on Computer-Human Interaction (TOCHI), {VOL 20, ISS 5, (November 2013)} http://doi.acm.org/10.1145/2506210 "The debate concerning how many participants represents a sufficient number for interaction testing is well-established and long-running, with prominent contributions arguing that five users provide a good benchmark when seeking to discover interaction problems. We argue that adoption of five users in this context is often done with little understanding of the basis for, or implications of, the decision. We present an analysis of relevant research to clarify the meaning of the five-user assumption and to examine the way in which the original research that suggested it has been applied. This includes its blind adoption and application in some studies, and complaints about its inadequacies in others. We argue that the five-user assumption is often misunderstood, not only in the field of Human-Computer Interaction, but also in fields such as medical device design, or in business and information applications. The analysis that we present allows us to define a systematic approach for monitoring the sample discovery likelihood, in formative and summative evaluations, and for gathering information in order to make critical decisions during the interaction testing, while respecting the aim of the evaluation and allotted budget. This approach – which we call the ‘Grounded Procedure’ – is introduced and its value argued.The MATCH programme (EPSRC Grants: EP/F063822/1 EP/G012393/1

Leveraging upon standards to build the Internet of things

Smart embedded objects will become an important part of what is called the Internet of Things. However, the integration of embedded devices into the Internet introduces several challenges, since many of the existing Internet technologies and protocols were not designed for this class of devices. In the past few years, there were many efforts to enable the extension of Internet technologies to constrained devices. Initially, this resulted in proprietary protocols and architectures. Later, the integration of constrained devices into the Internet was embraced by IETF, moving towards standardized IP-based protocols. Long time, most efforts were focusing on the networking layer. More recently, the IETF CoRE working group started working on an embedded counterpart of HTTP, allowing the integration of constrained devices into existing service networks. In this paper, we will briefly review the history of integrating constrained devices into the Internet, with a prime focus on the IETF standardization work in the ROLL and CoRE working groups. This is further complemented with some research results that illustrate how these novel technologies can be extended or used to tackle other problems.The research leading to these results has received funding from the European Union's Seventh Framework Programme (FP7/2 007-2013) under grant agreement n°258885 (SPITFIRE project), from the iMinds ICON projects GreenWeCan and O’CareCloudS, and a VLI R PhD scholarship to Isam Ishaq

Reasons for failure of web-based application IT projects – An Empirical Study in Malaysia

Setiap tahun, organisasi rugi berjuta-juta ringgit kerana aplikasi berasaskan sesawang teknologi maklumat projek gagal. Every year, organizations lose millions of dollars due to failure of web-based application information technology (IT) projects

Culture in the design of mHealth UI:An effort to increase acceptance among culturally specific groups

Purpose: Designers of mobile applications have long understood the importance of users’ preferences in making the user experience easier, convenient and therefore valuable. The cultural aspects of groups of users are among the key features of users’ design preferences, because each group’s preferences depend on various features that are culturally compatible. The process of integrating culture into the design of a system has always been an important ingredient for effective and interactive human computer interface. This study aims to investigate the design of a mobile health (mHealth) application user interface (UI) based on Arabic culture. It was argued that integrating certain cultural values of specific groups of users into the design of UI would increase their acceptance of the technology. Design/methodology/approach: A total of 135 users responded to an online survey about their acceptance of a culturally designed mHealth. Findings: The findings showed that culturally based language, colours, layout and images had a significant relationship with users’ behavioural intention to use the culturally based mHealth UI. Research limitations/implications: First, the sample and the data collected of this study were restricted to Arab users and Arab culture; therefore, the results cannot be generalized to other cultures and users. Second, the adapted unified theory of acceptance and use of technology model was used in this study instead of the new version, which may expose new perceptions. Third, the cultural aspects of UI design in this study were limited to the images, colours, language and layout. Practical implications: It encourages UI designers to implement the relevant cultural aspects while developing mobile applications. Originality/value: Embedding Arab cultural aspects in designing UI for mobile applications to satisfy Arab users and enhance their acceptance toward using mobile applications, which will reflect positively on their lives.</p