Investigating Rumor Propagation with TwitterTrails

Social media have become part of modern news reporting, used by journalists to spread information and find sources, or as a news source by individuals. The quest for prominence and recognition on social media sites like Twitter can sometimes eclipse accuracy and lead to the spread of false information. As a way to study and react to this trend, we introduce {\sc TwitterTrails}, an interactive, web-based tool ({\tt twittertrails.com}) that allows users to investigate the origin and propagation characteristics of a rumor and its refutation, if any, on Twitter. Visualizations of burst activity, propagation timeline, retweet and co-retweeted networks help its users trace the spread of a story. Within minutes {\sc TwitterTrails} will collect relevant tweets and automatically answer several important questions regarding a rumor: its originator, burst characteristics, propagators and main actors according to the audience. In addition, it will compute and report the rumor's level of visibility and, as an example of the power of crowdsourcing, the audience's skepticism towards it which correlates with the rumor's credibility. We envision {\sc TwitterTrails} as valuable tool for individual use, but we especially for amateur and professional journalists investigating recent and breaking stories. Further, its expanding collection of investigated rumors can be used to answer questions regarding the amount and success of misinformation on Twitter.Comment: 10 pages, 8 figures, under revie

Network polarization, filter bubbles, and echo chambers: An annotated review of measures and reduction methods

Polarization arises when the underlying network connecting the members of a community or society becomes characterized by highly connected groups with weak inter-group connectivity. The increasing polarization, the strengthening of echo chambers, and the isolation caused by information filters in social networks are increasingly attracting the attention of researchers from different areas of knowledge such as computer science, economics, social and political sciences. This work presents an annotated review of network polarization measures and models used to handle the polarization. Several approaches for measuring polarization in graphs and networks were identified, including those based on homophily, modularity, random walks, and balance theory. The strategies used for reducing polarization include methods that propose edge or node editions (including insertions or deletions, as well as edge weight modifications), changes in social network design, or changes in the recommendation systems embedded in these networks.Comment: Corrected a typo in Section 3.2; the rest remains unchange

Classroom Activity for Critical Analysis of News Propagation Online

We present an educational activity for college students to think critically about the truthfulness of news propagated in social media. This activity utilizes TwitterTrails, a visual tool to analyze Twitter claims, events, and memes. This tool provides views such as a propagation graph of a story’s bursting activity, and the co-ReTweeted network of the more prominent members of the audience. Using a response and reflection form, students are guided through these different facets of a story. The classroom activity was iteratively designed over the course of three semesters. Here, we present the learning outcomes from our final semester’s evaluation with 43 students. Our findings demonstrate that the activity provided students with both the conceptual tools and motivation to investigate the reliability of stories in social media. Our contribution also includes access to the tool and materials to conduct this activity. We hope that other educators will further improve and run this activity with their own students

All the ties that bind. A socio-semantic network analysis of Twitter political discussions

Social media play a crucial role in what contemporary sociological reflections define as a ‘hybrid media system’. Online spaces created by social media platforms resemble global public squares hosting large-scale social networks populated by citizens, political leaders, parties and organizations, journalists, activists and institutions that establish direct interactions and exchange contents in a disintermediated fashion. In the last decade, an increasing number of studies from researchers coming from different disciplines has approached the study of the manifold facets of citizen participation in online political spaces. In most cases, these studies have focused on the investigation of direct relationships amongst political actors. Conversely, relatively less attention has been paid to the study of contents that circulate during online discussions and how their diffusion contributes to building political identities. Even more rarely, the study of social media contents has been investigated in connection with those concerning social interactions amongst online users. To fill in this gap, my thesis work proposes a methodological procedure consisting in a network-based, data-driven approach to both infer communities of users with a similar communication behavior and to extract the most prominent contents discussed within those communities. More specifically, my work focuses on Twitter, a social media platform that is widely used during political debates. Groups of users with a similar retweeting behavior - hereby referred to as discursive communities - are identified starting with the bipartite network of Twitter verified users retweeted by nonverified users. Once the discursive communities are obtained, the corresponding semantic networks are identified by considering the co-occurrences of the hashtags that are present in the tweets sent by their members. The identification of discursive communities and the study of the related semantic networks represent the starting point for exploring more in detail two specific conversations that took place in the Italian Twittersphere: the former occured during the electoral campaign before the 2018 Italian general elections and in the two weeks after Election day; the latter centered on the issue of migration during the period May-November 2019. Regarding the social analysis, the main result of my work is the identification of a behavior-driven picture of discursive communities induced by the retweeting activity of Twitter users, rather than determined by prior information on their political affiliation. Although these communities do not necessarily match the political orientation of their users, they are closely related to the evolution of the Italian political arena. As for the semantic analysis, this work sheds light on the symbolic dimension of partisan dynamics. Different discursive communities are, in fact, characterized by a peculiar conversational dynamics at both the daily and the monthly time-scale. From a purely methodological aspect, semantic networks have been analyzed by employing three (increasingly restrictive) benchmarks. The k-shell decomposition of both filtered and non-filtered semantic networks reveals the presence of a core-periphery structure providing information on the most debated topics within each discursive community and characterizing the communication strategy of the corresponding political coalition

Information consumption on social media : efficiency, divisiveness, and trust

Over the last decade, the advent of social media has profoundly changed the way people produce and consume information online. On these platforms, users themselves play a role in selecting the sources from which they consume information, overthrowing traditional journalistic gatekeeping. Moreover, advertisers can target users with news stories using users’ personal data. This new model has many advantages: the propagation of news is faster, the number of news sources is large, and the topics covered are diverse. However, in this new model, users are often overloaded with redundant information, and they can get trapped in filter bubbles by consuming divisive and potentially false information. To tackle these concerns, in my thesis, I address the following important questions: (i) How efficient are users at selecting their information sources? We have defined three intuitive notions of users’ efficiency in social media: link, in-flow, and delay efficiency. We use these three measures to assess how good users are at selecting who to follow within the social media system in order to most efficiently acquire information. (ii) How can we break the filter bubbles that users get trapped in? Users on social media sites such as Twitter often get trapped in filter bubbles by being exposed to radical, highly partisan, or divisive information. To prevent users from getting trapped in filter bubbles, we propose an approach to inject diversity in users’ information consumption by identifying non-divisive, yet informative information. (iii) How can we design an efficient framework for fact-checking? Proliferation of false information is a major problem in social media. To counter it, social media platforms typically rely on expert fact-checkers to detect false news. However, human fact-checkers can realistically only cover a tiny fraction of all stories. So, it is important to automatically prioritizing and selecting a small number of stories for human to fact check. However, the goals for prioritizing stories for fact-checking are unclear. We identify three desired objectives to prioritize news for fact-checking. These objectives are based on the users’ perception of truthfulness of stories. Our key finding is that these three objectives are incompatible in practice.In den letzten zehn Jahren haben soziale Medien die Art und Weise, wie Menschen online Informationen generieren und konsumieren, grundlegend verändert. Auf Social Media Plattformen wählen Nutzer selbst aus, von welchen Quellen sie Informationen beziehen hebeln damit das traditionelle Modell journalistischen Gatekeepings aus. Zusätzlich können Werbetreibende Nutzerdaten dazu verwenden, um Nachrichtenartikel gezielt an Nutzer zu verbreiten. Dieses neue Modell bietet einige Vorteile: Nachrichten verbreiten sich schneller, die Zahl der Nachrichtenquellen ist größer, und es steht ein breites Spektrum an Themen zur Verfügung. Das hat allerdings zur Folge, dass Benutzer häufig mit überflüssigen Informationen überladen werden und in Filterblasen geraten können, wenn sie zu einseitige oder falsche Informationen konsumieren. Um diesen Problemen Rechnung zu tragen, gehe ich in meiner Dissertation auf die drei folgenden wichtigen Fragestellungen ein: • (i) Wie effizient sind Nutzer bei der Auswahl ihrer Informationsquellen? Dazu definieren wir drei verschiedene, intuitive Arten von Nutzereffizienz in sozialen Medien: Link-, In-Flowund Delay-Effizienz. Mithilfe dieser drei Metriken untersuchen wir, wie gut Nutzer darin sind auszuwählen, wem sie auf Social Media Plattformen folgen sollen um effizient an Informationen zu gelangen. • (ii) Wie können wir verhindern, dass Benutzer in Filterblasen geraten? Nutzer von Social Media Webseiten werden häufig Teil von Filterblasen, wenn sie radikalen, stark parteiischen oder spalterischen Informationen ausgesetzt sind. Um das zu verhindern, entwerfen wir einen Ansatz mit dem Ziel, den Informationskonsum von Nutzern zu diversifizieren, indem wir Informationen identifizieren, die nicht polarisierend und gleichzeitig informativ sind. • (iii) Wie können wir Nachrichten effizient auf faktische Korrektheit hin überprüfen? Die Verbreitung von Falschinformationen ist eines der großen Probleme sozialer Medien. Um dem entgegenzuwirken, sind Social Media Plattformen in der Regel auf fachkundige Faktenprüfer zur Identifizierung falscher Nachrichten angewiesen. Die manuelle Überprüfung von Fakten kann jedoch realistischerweise nur einen sehr kleinen Teil aller Artikel und Posts abdecken. Daher ist es wichtig, automatisch eine überschaubare Zahl von Artikeln für die manuellen Faktenkontrolle zu priorisieren. Nach welchen Zielen eine solche Priorisierung erfolgen soll, ist jedoch unklar. Aus diesem Grund identifizieren wir drei wünschenswerte Priorisierungskriterien für die Faktenkontrolle. Diese Kriterien beruhen auf der Wahrnehmung des Wahrheitsgehalts von Artikeln durch Nutzer. Unsere Schlüsselbeobachtung ist, dass diese drei Kriterien in der Praxis nicht miteinander vereinbar sind

Networked partisanship and framing: A socio-semantic network analysis of the Italian debate on migration

The huge amount of data made available by the massive usage of social media has opened up the unprecedented possibility to carry out a data-driven study of political processes. While particular attention has been paid to phenomena like elite and mass polarization during online debates and echo-chambers formation, the interplay between online partisanship and framing practices, jointly sustaining adversarial dynamics, still remains overlooked. With the present paper, we carry out a socio-semantic analysis of the debate about migration policies observed on the Italian Twittersphere, across the period May-November 2019. As regards the social analysis, our methodology allows us to extract relevant information about the political orientation of the communities of users—hereby called partisan communities—without resorting upon any external information. Remarkably, our community detection technique is sensitive enough to clearly highlight the dynamics characterizing the relationship among different political forces. As regards the semantic analysis, our networks of hashtags display a mesoscale structure organized in a core-periphery fashion, across the entire observation period. Taken altogether, our results point at different, yet overlapping, trajectories of conflict played out using migration issues as a backdrop. A first line opposes communities discussing substantively of migration to communities approaching this issue just to fuel hostility against political opponents; within the second line, a mechanism of distancing between partisan communities reflects shifting political alliances within the governmental coalition. Ultimately, our results contribute to shed light on the complexity of the Italian political context characterized by multiple poles of partisan alignment

The Commentariat: A Demographic, Ideological and Rhetorical Analysis of Twitter Power-Users

When political issues are discussed in the public sphere, whose opinions do we hear? This is a central democratic question, as those who commentate on political issues have a profound effect on public opinion (Zaller, 1992; Page, 1996). However, the way political commentary operates on social media has yet to be fully explored. This is a crucial omission, as political communication on social media platforms is dominated by a select few individuals (Bracciale et al., 2018). This subset of “power-users” – individual accounts who receive significant audience engagement – produce a large share of the political content that Twitter users are exposed to (Guo et al., 2020). Yet past literature has yet to answer three questions: 1) Who are Twitter’s political power-users from a professional and demographic perspective? 2) How extreme are power-users in terms of their issue opinions? And 3) To what extent do power-users influence the tone of political discussion on the platform? This thesis presents three empirical papers to investigate these questions, leveraging a dataset of 6.5 million tweets on Brexit, a highly salient issue which mobilised both elites and the public (Hobolt et al., 2018). The key contribution of this thesis is the identification of citizen opinion leaders – members of the public who possess a significant online political audience – as a new category of online political commentator. Citizen opinion leaders make up a large contingent of the most-shared accounts on Twitter (Paper #1) and play a central role in the spread of incivility in online political discussions (Paper #3). More broadly, this thesis provides evidence of how issue extremity and incivility on Twitter is driven by the platform’s political “commentariat”, a topic neglected by prior literature (Papers #2 and #3). Methodologically, it presents novel applications of text-scaling and time-series analysis to investigate such effects

From Personal Genomics to Twitter: Visualizing the Uncertainty of Evidence

Personal genomics offers a complex form of uncertainty in which a person’s data are largely stable, but the interpretation and implications continue to evolve with the emergence of new research. Another domain, in which there is uncertainty about the supporting evidence and truthfulness of a claim, is social networks. We propose that a similar method can be used to communicate uncertainty in these contexts, and present a tool for visualizing social network claims that builds upon research in both contexts