Preface: Archives, Libraries, and Museums in Era of Participatory Social Web

International audienceIn some areas, the participatory and collaborative nature of Web 2.0 are blurring old boundaries and hierarchies between professionals and amateurs.Professions related to the creation and dissemination of content and knowledge seem to be particularly affected (publishers, artists, graphic designers, journalists, authors, singers, actors, and so on). A massive adoption of participatory web technologies by the general public has led to a reconfiguration and repositioning of professionals and of the stakeholders in many sectors.This special issue (volume 39, number 3/4) investigates the changes underway in cultural heritage institutions such as libraries, archives, museums that are confronted with the widespread use of Web 2.0 platforms and practices

Adoption of Web 2.0 tools among STM publishers. How social are scientific journals?

The use of social media has increased dramatically among scientific researchers, due to their free availability and ease of use. Consequently, publishers have now embraced Web 2.0 features to promote and share the content of their publications and to enhance their visibility and use, as these Web tools are a powerful marketing and promotion channel. Publishers also aim to create a closer relationship with their audience by providing tools to facilitate communication between users of their platforms. Due to the rapid evolution of Web 2.0 technologies, there is little data available on the adoption of these tools among publishers. The purpose of this study is to examine the availability of social media tools by science publishers

Assimilation of Enterprise Mashup Systems − The Impact on Changes in Work Processes

A number of Enterprise 2.0 collaboration platforms are beginning to proliferate. By leveraging typical Web 2.0 attributes, these platforms provide enterprises with a collaborative environment to develop capabilities by collectively generating, sharing and refining business knowledge (including information, functionality and business processes). Deductively deriving from the assimilation literature stream, this article conceptually discusses a quantitative research model to constitute a deeper understanding of Enterprise 2.0 technology assimilation on an individual level. Our research contributes to the existing assimilation and adoption theory by integrating the social exchange theory as well as emphasizing the impact of Enterprise Mashup system assimilation towards changes in work processes. Furthermore, we include several object-related constructs like user perceptions about technology-specific aspects and work characteristics as well as moderator effects which are emphasized to have an impact on usage behavior of work-productivity systems and the resulting work processes

TV 2.0: animation readership / authorship on the internet

Traditional platforms for animation, such as broadcast television or cinema, are rapidly becoming obsolete as a new type of spectator demands more choice, the ability to interact with animated content and access to global distribution for their own user-generated work. Audiences are no longer satisfied with receiving a top down distribution of content from traditional cinema or broadcasters. Internet technologies are emerging to address this demand for active spectatorship and enable communities of interest to evolve their own alternative distribution methods. Viewing animation online has become increasingly accessible with the mass adoption of broadband and the emergence of new file formats. TV 2.0 is an amalgamation of Internet technologies that combine video on demand with the social networking capabilities of Web 2.0. In the age of TV 2.0, the role of the viewer has increased in complexity with new possibilities for active interaction and intervention with the content displayed. This new audience seeks a form of spectatorship that can extend beyond the passive recipience of programming distributed by elite broadcasters. TV 2.0 on the Internet has changed both methods of distribution and traditional patterns for the viewing of animation. However, any potential for democratic participation in the visual culture of moving images that this could entail may be a brief historic moment before the assimilation and control of active readership by mainstream corporate culture

An Evolutionary Theory of Innovation and Strategic Platform Openness for Web 2.0 Businesses

We examine in this study technology adoption and diffusion of innovation from an evolutionary perspective that leads to an analysis that is different from extant literature and that adds to our theoretical understanding of platform innovation. Our evolutionary theory of innovation and platform openness refines and extends the currently prevailing simple innovation paradigms and allows the theoretical analysis of innovation as a truly dynamic multi-level phenomenon that affects organizational as well as industry change. We also present a formal Markovian process model that serves as a basis for simulating specific theoretical parameter settings and enables the examination of how organizational innovation strategies affect organizational performance as well as industry trends.The results of our simulation analysis suggest that platform openness plays a key role in innovation diffusion and fixation, especially in a Web 2.0 environment where the innovation is at a selective disadvantage or if the environment fosters an unrelenting radical innovation rate. The analysis also suggests that strategies that aim at decreasing competition in the Web 2.0 industry instead of opening the service platforms will not succeed in increasing innovation diffusion

Informing Observers: Quality-driven Filtering and Composition of Web 2.0 Sources

Current Web technologies enable an active role of users, who can create and share their contents very easily. This mass of information includes opinions about a variety of key interest topics and represents a new and invaluable source of marketing information. Public and private organizations that aim at understanding and analyzing this unsolicited feedback need adequate platforms that can support the detection and monitoring of key topics. Hence, there is an emerging trend towards automated market intelligence and the crafting of tools that allow monitoring in a mechanized fashion. We therefore present an approach that is based on quality of Web 2.0 sources as the key factor for information filtering and also allows the users to flexibly and easily compose their analysis environments thanks to the adoption of a mashup platform

The Antecedents of Consumer-Generated Media Adoption for Travel Planning: A Literature Review

Web 2.0 provides different platforms through which tourists can share text, photos and videos of their travel experiences. Consumer-generated media (CGM) are considered honest and are thus trusted more than marketer-generated content. Different factors account for why tourists adopt CGM. This study aims to review extant studies on CGM to identify the antecedents of CGM adoption for travel planning and the theories, models and frameworks used in these studies; it also seeks to analyze the strengths of these antecedents in predicting the adoption of CGM for travel planning. A total of 54 studies from 2005-2016 were found. The study found that distinct and heterogeneous theories and frameworks were used with 61 different antecedents to predict intentions. The technology acceptance model (TAM) was the most commonly used model. Trust predicted attitude more than the other antecedents. Implications and research directions are suggested

A debate dashboard to enhance on-line knowledge sharing

Purpose – Web 2.0 technologies have radically modified the way in which knowledge is created, managed and shared, improving productivity and accelerating innovation processes for the enterprises. These technologies have allowed enterprises to produce knowledge, leverage collective intelligence and build social capital on a scale that was unimaginable a few years ago. In this paper we focus on a particular kind of web-based collaborative platforms known as argument mapping tools and we discuss the main barriers to the adoption of them. Literature has proved that these argument mapping tools provide large and small and medium enterprise with several advantages, but nevertheless, they have low level adoption. In this paper we explore new technological solutions to support the adoption of argument mapping tools. In particular, we propose the design of a Debate Dashboard to provide visual feedback to support online deliberation. These visual feedback aims at compensating the loss of information due to the mediation of the technology. The Debate Dashboard is composed of a set of suitable visualization tools that have been selected on the basis of a literature review of the visualization tools. Design/methodology/approach - We propose a literature review of existing visualization tools. Building on the literature review we selected thirty visualization tools, which have been classified on the basis of the kind of feedback they are able to provide. We identify three classes of feedback: Community feedback (identikit of users), Interaction feedback (about how users interact) and Absorption feedback (about generated content and its organization). We distilled the Debate Dashboard features by building on results of a literature review on Web 2.0 tools for data visualization. As output of literature review we selected six visualization tools. We consider these selected tools as a sort of starting point. Indeed, our aim is the improvement of them through the addition of further features and functions in order to make them more effective in providing feedback. Originality/value – Our paper enriches the debate about computer mediated conversation and visualization tools. We propose a Dashboard prototype to augment collaborative knowledge mapping tools by providing visual feedback on conversations. The Dashboard will provide at the same time three different kinds of feedback about: details of the participants to the conversation, interaction processes and generated content. This will allow the improvement of the benefits and reduce the costs deriving from the use of mapping tools. Moreover, another important novelty is that visualization tools will be integrated to mapping tools, as until now they have been used only to visualize data contained in forums (as Usenet or Slash.dot), chat or email archives Practical implications – The Dashboard provides feedback about participants, interaction processes and generated contents, thus supporting the adoption of mapping tools as technologies able to foster knowledge sharing among remote workers or/and customers and supplier. The integration of Debate Dashboard with common online argument mapping tools aims at enabling the following advantages: 1. Reduction of misunderstanding; 2. Reduction of cognitive effort required to use argument mapping tools; 3. Improvement of the exploration and the analysis of the maps - the Debate Dashboard feedback improves the usability of the object (the map), thus allowing users to pitch into the conversation in the right place

La diffusion d'archives à l'aide des technologies du Web 2.0 : le cas du Musée McCord

Ce mémoire explore le concept de diffusion des archives à l’ère du Web 2.0. Dans le contexte nord-américain, la diffusion en archivistique englobe les aspects de promotion, de mise en valeur et de communication des archives. Le Web 2.0 offre un potentiel très intéressant pour la diffusion d’archives. Ce moyen de diffusion est défini comme étant un ensemble de principes et de technologies qui crée et facilite l’interaction entre plusieurs individus. Peu d’études ont été menées sur la diffusion des archives à l’ère du Web 2.0, c’est pourquoi notre recherche s’est intéressée à un milieu qui a intégré le Web 2.0 afin d’instaurer un dialogue avec ses usagers, connus et potentiels, pour exploiter ses archives et augmenter sa visibilité, soit le Musée McCord. Dans cette étude de cas simple certains membres du personnel du Musée McCord ont été rencontrés, afin de découvrir les motivations de l’institution à se lancer dans l’utilisation d’outils issus de ces technologies. De plus, l’étude a permis d’observer quels outils ont été choisis, comment et pourquoi. Ensuite, les avantages et les désavantages de cette nouvelle utilisation ont été mis en lumière. Enfin, les étapes de la mise en place d’outils du Web 2.0 sont exposées.This master thesis explores the concept of archival dissemination in the Web 2.0 era. In the North American context, dissemination from an archival perspective includes the promotion, valorization and communication of archives. Web 2.0 represents new and interesting opportunites for dissemination as it facilitates interactions among individuals. As few studies examined this question, we were interested in studying an organisation where Web 2.0 platforms had been integrated to establish a dialog with their known and potential users, in order to enhance the exploitation of their archives as well as to increase their visibility. In this case study of the McCord Museum of Canadian History, we interviewed members of the personnel involved in the implementation of Web 2.0 platforms to discover the motivations behind the adoption of those technologies, as well as to describe the selected tools and the way they were implemented. The advantages and disadvantages of these new dissemination plateforms were highlighted. In conclusion, we propose guidelines to successfully implement Web 2.0 tools

Web 2.0 and destination marketing: current trends and future directions

Over the last decade, destination marketers and Destination Marketing Organizations (DMOs) have increasingly invested in Web 2.0 technologies as a cost-effective means of promoting destinations online, in the face of drastic marketing budgets cuts. Recent scholarly and industry research has emphasized that Web 2.0 plays an increasing role in destination marketing. However, no comprehensive appraisal of this research area has been conducted so far. To address this gap, this study conducts a quantitative literature review to examine the extent to which Web 2.0 features in destination marketing research that was published until December 2019, by identifying research topics, gaps and future directions, and designing a theory-driven agenda for future research. The study’s findings indicate an increase in scholarly literature revolving around the adoption and use of Web 2.0 for destination marketing purposes. However, the emerging research field is fragmented in scope and displays several gaps. Most of the studies are descriptive in nature and a strong overarching conceptual framework that might help identify critical destination marketing problems linked to Web 2.0 technologies is missing