Interdisciplinary Integrated Tools to Problem Solving 2.0

Everyone understands the events they witness or read about according to their mental models, and that is one of the main reasons there are a lot of disagreements at workplaces and between friends and families. Considering this situation, plus the difficulty that most people face when trying to conceptualize problems, I suggest a course that includes series methodologies, working synergistically to deal with this problem that goes from understanding the differences between people to test multiple hypotheses and planning the solution implementation. Since 2014, I have been teaching with some colleagues this tool in the format of a short course that articulates systems thinking, mapping studies, information quality, and competing hypotheses. This course has been presented often not only in Argentina and also in Peru with great success. Considering the pandemic situation, since 2020, it has been taught virtually. The latest modification to the original structure of the course was the incorporation of the Gantt chart to design the implementation of the solution found. This paper will present our course and the logic behind it, its outcomes, and how it evolved with the different iterations

Sustainability in design: now! Challenges and opportunities for design research, education and practice in the XXI century

Copyright @ 2010 Greenleaf PublicationsLeNS project funded by the Asia Link Programme, EuropeAid, European Commission

Eco-innovation: Tools to facilitate early-stage workshops

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.This thesis presents research carried out into the use of creative tools at the early stages of eco-innovation. Eco-innovation is a practical approach aiming to develop new products and processes which significantly decrease our impact on the environment. Designers are trained to develop profitable products that increase production and consumption. Eco-innovation is a new discipline in which designers can radically reduce the environmental burdens of production and consumption through the innovation of new types of products and services. The main aim of this research was to develop an approach that would promote significant environmental improvements whilst remaining a practical, design-focused discipline. Problems and under-investigated aspects of eco-innovation were identified: • Creative approaches at early stages of eco-innovation were under-investigated and few tools had been developed for use at the early stages. • Empirical design research techniques had rarely been used to assess new eco-innovation tools or to inform their subsequent development. The focus of the research work was the development and testing of tools to facilitate workshops at the early stages of eco-innovation. Not only was the goal to facilitate the generation of radical ideas but also to ensure that these were developed into appropriate solutions having the potential to be taken up in industry. The development of the tools was based on literature research, worked examples and interviews. The tools were tested in controlled workshop experiments and the results were analysed using various empirical techniques. First, an idea-recording technique to improve the efficiency of generating and harvesting ideas in a team design process was developed. This novel tool was called the Product Ideas Tree (PIT) diagram. The tool was tested for its ability to facilitate design workshops. Secondly, a structured approach to innovation - the theory of inventive problem solving (TRIZ) - was investigated. Worked examples using some of the tools from TRIZ were presented and a limited number of tools were selected and simplified for testing in team design workshops. The PIT diagram and TRIZ tools experiments established which attributes of the tools and approaches were most beneficial. The development and testing of these specific tools provided the following general contributions to eco-innovation: • A model for eco-innovation that describes the factors influencing the discipline and the attributes of good practice. • A recommended process to transform radical ideas into appropriate solutions to improve their potential to be taken up in industry. • General insights into the use of tools in early-stage workshops such as: tool selection, integration into existing processes, system-level problem solving and providing thematic information. • Suggested improvements for testing tools in controlled workshop experiments.EPSR

Product/Brand co-creation methodology crossing marketing, design thinking, creativity and management: ideas(r)evolution

This thesis introduce a new innovation methodology called IDEAS(R)EVOLUTION that was developed according to an on-going experimental research project started in 2007. This new approach to innovation has initial based on Design thinking for innovation theory and practice. The concept of design thinking for innovation has received much attention in recent years. This innovation approach has climbed from the design and designers knowledge field towards other knowledge areas, mainly business management and marketing. Human centered approach, radical collaboration, creativity and breakthrough thinking are the main founding principles of Design thinking that were adapted by those knowledge areas due to their assertively and fitness to the business context and market complexity evolution. Also Open innovation, User-centered innovation and later on Living Labs models emerge as answers to the market and consumers pressure and desire for new products, new services or new business models. Innovation became the principal business management focus and strategic orientation. All this changes had an impact also in the marketing theory. It is possible now to have better strategies, communications plans and continuous dialogue systems with the target audience, incorporating their insights and promoting them to the main dissemination ambassadors of our innovations in the market. Drawing upon data from five case studies, the empirical findings in this dissertation suggest that companies need to shift from Design thinking for innovation approach to an holistic, multidimensional and integrated innovation system. The innovation context it is complex, companies need deeper systems then the success formulas that “commercial “Design thinking for innovation “preaches”. They need to learn how to change their organization culture, how to empower their workforce and collaborators, how to incorporate external stakeholders in their innovation processes, hoe to measure and create key performance indicators throughout the innovation process to give them better decision making data, how to integrate meaning and purpose in their innovation philosophy. Finally they need to understand that the strategic innovation effort it is not a “one shot” story it is about creating a continuous flow of interaction and dialogue with their clients within a “value creation chain“ mindset; RESUMO: Metodologia de co-criação de um produto/marca cruzando Marketing, Design Thinking, Criativity and Management - IDEAS(R)EVOLUTION. Esta dissertação apresenta uma nova metodologia de inovação chamada IDEAS(R)EVOLUTION, que foi desenvolvida segundo um projecto de investigação experimental contínuo que teve o seu início em 2007. Esta nova abordagem baseou-se, inicialmente, na teoria e na práctica do Design thinking para a inovação. Actualmente o conceito do Design Thinking para a inovação “saiu” do dominio da area de conhecimento do Design e dos Designers, tendo despertado muito interesse noutras áreas como a Gestão e o Marketing. Uma abordagem centrada na Pessoa, a colaboração radical, a criatividade e o pensamento disruptivo são principios fundadores do movimento do Design thinking que têm sido adaptados por essas novas áreas de conhecimento devido assertividade e adaptabilidade ao contexto dos negócios e à evolução e complexidade do Mercado. Também os modelos de Inovação Aberta, a inovação centrada no utilizador e mais tarde os Living Labs, emergem como possiveis soluções para o Mercado e para a pressão e desejo dos consumidores para novos productos, serviços ou modelos de negócio. A inovação passou a ser o principal foco e orientação estratégica na Gestão. Todas estas mudanças também tiveram impacto na teoria do Marketing. Hoje é possivel criar melhores estratégias, planos de comunicação e sistemas continuos de diálogo com o público alvo, incorporando os seus insights e promovendo os consumidores como embaixadores na disseminação da inovação das empresas no Mercado Os resultados empiricos desta tese, construídos com a informação obtida nos cinco casos realizados, sugerem que as empresas precisam de se re-orientar do paradigma do Design thinking para a inovação, para um sistema de inovação mais holistico, multidimensional e integrado. O contexto da Inovação é complexo, por isso as empresas precisam de sistemas mais profundos e não apenas de “fórmulas comerciais” como o Design thinking para a inovação advoga. As Empresas precisam de aprender como mudar a sua cultura organizacional, como capacitar sua força de trabalho e colaboradores, como incorporar os públicos externos no processo de inovação, como medir o processo de inovação criando indicadores chave de performance e obter dados para um tomada de decisão mais informada, como integrar significado e propósito na sua filosofia de inovação. Por fim, precisam de perceber que uma estratégia de inovação não passa por ter “sucesso uma vez”, mas sim por criar um fluxo contínuo de interação e diálogo com os seus clientes com uma mentalidade de “cadeia de criação de valor

An aesthetic for sustainable interactions in product-service systems?

Copyright @ 2012 Greenleaf PublishingEco-efficient Product-Service System (PSS) innovations represent a promising approach to sustainability. However the application of this concept is still very limited because its implementation and diffusion is hindered by several barriers (cultural, corporate and regulative ones). The paper investigates the barriers that affect the attractiveness and acceptation of eco-efficient PSS alternatives, and opens the debate on the aesthetic of eco-efficient PSS, and the way in which aesthetic could enhance some specific inner qualities of this kinds of innovations. Integrating insights from semiotics, the paper outlines some first research hypothesis on how the aesthetic elements of an eco-efficient PSS could facilitate user attraction, acceptation and satisfaction

Advances on Mechanics, Design Engineering and Manufacturing III

This open access book gathers contributions presented at the International Joint Conference on Mechanics, Design Engineering and Advanced Manufacturing (JCM 2020), held as a web conference on June 2–4, 2020. It reports on cutting-edge topics in product design and manufacturing, such as industrial methods for integrated product and process design; innovative design; and computer-aided design. Further topics covered include virtual simulation and reverse engineering; additive manufacturing; product manufacturing; engineering methods in medicine and education; representation techniques; and nautical, aeronautics and aerospace design and modeling. The book is organized into four main parts, reflecting the focus and primary themes of the conference. The contributions presented here not only provide researchers, engineers and experts in a range of industrial engineering subfields with extensive information to support their daily work; they are also intended to stimulate new research directions, advanced applications of the methods discussed and future interdisciplinary collaborations

A Taxonomy and Process for Structured Innovation, Creative Problem Solving and Opportunity Creating

Myriad problem-solving techniques exist, but the literature indicates that people and organisations lack appreciation of the range and nature of the techniques available, and do not fully understand the use, value and potential of such techniques. A more profound understanding of the role that different types of problem-solving technique can play and how they can be deployed more effectively in creativity and innovation processes would form a sound basis for the improvement of creative practices and innovation processes within organisations. This research aims to provide the means to improve innovation and creative problem solving by using more effective matching of participants’ cognitive styles to the techniques available. In order to achieve synergy in the relationship between the techniques and their users, this research examined the contribution that techniques make to the creative problem solving cycle, and the degree of creativity they encourage was explored first through a review of the relevant literature. This resulted in a novel classification of the techniques and the cognitive skills involved in creative problem solving. The relationship between people and techniques was investigated through a set of experiments in which individuals and groups undertook problem-solving exercises and responded to a questionnaire to evaluate their experience of the exercise. Participants’ preferred cognitive styles were determined so that problem-solving techniques could be selectively assigned to align with or be opposed to their preferred cognitive styles. Results were analysed using both qualitative and quantitative approaches. The cognitive styles provided parameters for a taxonomic framework for the techniques. An improved approach to describing personalities based on a continuum of cognitive abilities instead of a set of discrete cognitive styles was a further outcome of this work. The results demonstrate that people show significant preference for problem-solving activities and techniques that are in accord with their preferred cognitive styles. A key conclusion is that people who follow such an approach will improve their ideation productivity in terms of quantity and novelty and will gain more satisfaction from their experience than those who do not. Analysis of the purpose of creative problem solving techniques and the cognitive styles that such techniques encourage, revealed synergy between paradigms used by psychologists and those used by technologists. The synergy between paradigms established a platform for a new creative problem-solving strategy

Eco-innovation : tools to facilitate early-stage workshops

This thesis presents research carried out into the use of creative tools at the early stages of eco-innovation. Eco-innovation is a practical approach aiming to develop new products and processes which significantly decrease our impact on the environment. Designers are trained to develop profitable products that increase production and consumption. Eco-innovation is a new discipline in which designers can radically reduce the environmental burdens of production and consumption through the innovation of new types of products and services. The main aim of this research was to develop an approach that would promote significant environmental improvements whilst remaining a practical, design-focused discipline. Problems and under-investigated aspects of eco-innovation were identified: • Creative approaches at early stages of eco-innovation were under-investigated and few tools had been developed for use at the early stages. • Empirical design research techniques had rarely been used to assess new eco-innovation tools or to inform their subsequent development. The focus of the research work was the development and testing of tools to facilitate workshops at the early stages of eco-innovation. Not only was the goal to facilitate the generation of radical ideas but also to ensure that these were developed into appropriate solutions having the potential to be taken up in industry. The development of the tools was based on literature research, worked examples and interviews. The tools were tested in controlled workshop experiments and the results were analysed using various empirical techniques. First, an idea-recording technique to improve the efficiency of generating and harvesting ideas in a team design process was developed. This novel tool was called the Product Ideas Tree (PIT) diagram. The tool was tested for its ability to facilitate design workshops. Secondly, a structured approach to innovation - the theory of inventive problem solving (TRIZ) - was investigated. Worked examples using some of the tools from TRIZ were presented and a limited number of tools were selected and simplified for testing in team design workshops. The PIT diagram and TRIZ tools experiments established which attributes of the tools and approaches were most beneficial. The development and testing of these specific tools provided the following general contributions to eco-innovation: • A model for eco-innovation that describes the factors influencing the discipline and the attributes of good practice. • A recommended process to transform radical ideas into appropriate solutions to improve their potential to be taken up in industry. • General insights into the use of tools in early-stage workshops such as: tool selection, integration into existing processes, system-level problem solving and providing thematic information. • Suggested improvements for testing tools in controlled workshop experiments.EThOS - Electronic Theses Online ServiceEPSRCGBUnited Kingdo