Metacognition and Reflection by Interdisciplinary Experts: Insights from Cognitive Science and Philosophy

Interdisciplinary understanding requires integration of insights from different perspectives, yet it appears questionable whether disciplinary experts are well prepared for this. Indeed, psychological and cognitive scientific studies suggest that expertise can be disadvantageous because experts are often more biased than non-experts, for example, or fixed on certain approaches, and less flexible in novel situations or situations outside their domain of expertise. An explanation is that experts’ conscious and unconscious cognition and behavior depend upon their learning and acquisition of a set of mental representations or knowledge structures. Compared to beginners in a field, experts have assembled a much larger set of representations that are also more complex, facilitating fast and adequate perception in responding to relevant situations. This article argues how metacognition should be employed in order to mitigate such disadvantages of expertise: By metacognitively monitoring and regulating their own cognitive processes and representations, experts can prepare themselves for interdisciplinary understanding. Interdisciplinary collaboration is further facilitated by team metacognition about the team, tasks, process, goals, and representations developed in the team. Drawing attention to the need for metacognition, the article explains how philosophical reflection on the assumptions involved in different disciplinary perspectives must also be considered in a process complementary to metacognition and not completely overlapping with it. (Disciplinary assumptions are here understood as determining and constraining how the complex mental representations of experts are chunked and structured.) The article concludes with a brief reflection on how the process of Reflective Equilibrium should be added to the processes of metacognition and philosophical reflection in order for experts involved in interdisciplinary collaboration to reach a justifiable and coherent form of interdisciplinary integration. An Appendix of “Prompts or Questions for Metacognition” that can elicit metacognitive knowledge, monitoring, or regulation in individuals or teams is included at the end of the article

Human-agent collectives

We live in a world where a host of computer systems, distributed throughout our physical and information environments, are increasingly implicated in our everyday actions. Computer technologies impact all aspects of our lives and our relationship with the digital has fundamentally altered as computers have moved out of the workplace and away from the desktop. Networked computers, tablets, phones and personal devices are now commonplace, as are an increasingly diverse set of digital devices built into the world around us. Data and information is generated at unprecedented speeds and volumes from an increasingly diverse range of sources. It is then combined in unforeseen ways, limited only by human imagination. People’s activities and collaborations are becoming ever more dependent upon and intertwined with this ubiquitous information substrate. As these trends continue apace, it is becoming apparent that many endeavours involve the symbiotic interleaving of humans and computers. Moreover, the emergence of these close-knit partnerships is inducing profound change. Rather than issuing instructions to passive machines that wait until they are asked before doing anything, we will work in tandem with highly inter-connected computational components that act autonomously and intelligently (aka agents). As a consequence, greater attention needs to be given to the balance of control between people and machines. In many situations, humans will be in charge and agents will predominantly act in a supporting role. In other cases, however, the agents will be in control and humans will play the supporting role. We term this emerging class of systems human-agent collectives (HACs) to reflect the close partnership and the flexible social interactions between the humans and the computers. As well as exhibiting increased autonomy, such systems will be inherently open and social. This means the participants will need to continually and flexibly establish and manage a range of social relationships. Thus, depending on the task at hand, different constellations of people, resources, and information will need to come together, operate in a coordinated fashion, and then disband. The openness and presence of many distinct stakeholders means participation will be motivated by a broad range of incentives rather than diktat. This article outlines the key research challenges involved in developing a comprehensive understanding of HACs. To illuminate this agenda, a nascent application in the domain of disaster response is presented

Shared Mental Models and Coordination in Large-Scale, Distributed Software Development

Despite substantial improvements in the last few years in software engineering and collaboration tools, coordination in large-scale software development continues to be problematic. This coordination is important because of the complex interdependencies that exist among software tasks, in that small productivity improvements can lead to substantial cost-savings and competitiveness. Traditional theories suggest that collaborators coordinate by organizing tasks and communicating, but recent research suggests that they also coordinate via implicit mechanisms like shared mental models. However, most of the shared mental model research literature focuses on real-time tasks, and there is very little empirical evidence on how these models affect coordination in more asynchronous and geographically distributed collaboration. Furthermore, none of this evidence is based on large-scale software development organizations. The present research is a field study at a large telecommunications company. It employs qualitative, quantitative, and survey research methods to investigate the effect of shared mental models on coordination in large-scale software development, and to better understand how geographic distance affects coordination

A CONCEPTUAL FRAMEWORK FOR MOBILE GROUP SUPPORT SYSTEMS

The rapid development of wireless communication and mobile devices has created a great opportunity to support mobile group coordination at a more efficient level than before. This article presents a framework for Mobile Group Support Systems (MGSS) that considers four dimensions: supporting whom, supporting what, where to support and how to support. A good MGSS design should take consideration with the characteristics of each dimension: the system should be able to support mobile users working jointly with members from multiple parties; using available and advanced mobile technology, the system should be able to support context freedom, context dependent, and ad hoc coordination under dynamic, uncertain, frequent disrupting, time and space stretched and fluid context. To meet these requirements, we discuss the issues related to three basic functions of MGSS: mobile communication, group coordination, and context awareness

Using a Public Safety Radio Network for Information Negotiation between the Three-Tiered Command and Control Structure

Multi-organizational emergency operations require effective information sharing. Existing information management tools supporting a common operational picture mainly convey factual information. However, a growing body of literature recognizes the importance of sharing interpretations and implications among the involved stakeholders for building a common situational understanding. This study aims to identify information that must be negotiated across the strategic, tactical, and operational command and control structures (C2S) for developing common situational understanding. Based on 33 interviews and a survey of emergency management stakeholders, information elements on the semantic and pragmatic levels are identified. Further, the results suggest how to use a secure radio network for facilitating information sharing so that the involved organizations can monitor and negotiate important information. These insights provide important lessons for improving information sharing in the emergency management domain

Using a Public Safety Radio Network for Information Negotiation between the Three-Tiered Command and Control Structure

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Crowdsourcing as a tool for urban emergency management: lessons from the literature and typology

Recently, citizen involvement has been increasingly used in urban disaster prevention and management, taking advantage of new ubiquitous and collaborative technologies. This scenario has created a unique opportunity to leverage the work of crowds of volunteers. As a result, crowdsourcing approaches for disaster prevention and management have been proposed and evaluated. However, the articulation of citizens, tasks, and outcomes as a continuous flow of knowledge generation reveals a complex ecosystem that requires coordination efforts to manage interdependencies in crowd work. To tackle this challenging problem, this paper extends to the context of urban emergency management the results of a previous study that investigates how crowd work is managed in crowdsourcing platforms applied to urban planning. The goal is to understand how crowdsourcing techniques and quality control dimensions used in urban planning could be used to support urban emergency management, especially in the context of mining-related dam outages. Through a systematic literature review, our study makes a comparison between crowdsourcing tools designed for urban planning and urban emergency management and proposes a five-dimension typology of quality in crowdsourcing, which can be leveraged for optimizing urban planning and emergency management processes

Training of Crisis Mappers and Map Production from Multi-sensor Data: Vernazza Case Study (Cinque Terre National Park, Italy)

This aim of paper is to presents the development of a multidisciplinary project carried out by the cooperation between Politecnico di Torino and ITHACA (Information Technology for Humanitarian Assistance, Cooperation and Action). The goal of the project was the training in geospatial data acquiring and processing for students attending Architecture and Engineering Courses, in order to start up a team of "volunteer mappers". Indeed, the project is aimed to document the environmental and built heritage subject to disaster; the purpose is to improve the capabilities of the actors involved in the activities connected in geospatial data collection, integration and sharing. The proposed area for testing the training activities is the Cinque Terre National Park, registered in the World Heritage List since 1997. The area was affected by flood on the 25th of October 2011. According to other international experiences, the group is expected to be active after emergencies in order to upgrade maps, using data acquired by typical geomatic methods and techniques such as terrestrial and aerial Lidar, close-range and aerial photogrammetry, topographic and GNSS instruments etc.; or by non conventional systems and instruments such us UAV, mobile mapping etc. The ultimate goal is to implement a WebGIS platform to share all the data collected with local authorities and the Civil Protectio