KNN-Based ML Model for the Symbol Prediction in TCM Trellis Coded Modulation TCM Decoder

Machine Learning is a booming technology today. In a machine learning set of training, data is to be provided to the model for training and that model predicts the output. Machine Learning models are trained using a computer program known as ML algorithms.The new machine learning-based Transition Metric Unit (TMU) of 4D- 8PSK Trellis coded Modulation TCM Decoder is presented in this work. The classic Viterbi decoder's branch metric unit, or TMU, takes on a complex structure. Trellis coded Modulation (TCM) is a combination of 8 PSK modulations and Error Correcting Code (ECC). TMU is one of the complex units of the TCM decoder, which is essentially a Viterbi decoder. Similar to how the first Branch metric is determined in the straightforward Viterbi decoder, the TCM decoder performs this BM computation via the TMU unit. The TMU becomes challenging and uses more dynamic power as a result of the enormous constraint length and the vast number of encoder states.In the proposed algorithm innovative KNN (K nearest neighbours) based ML model is developed. It is a supervised learning model in which input and output both are provided to the model, training data also called the labels, when a new set of data will come the model will give output based on its previous set experience and data.Here we are using this ML model for the symbol prediction at the receiver end of the TCM decoder based on the previous learning. Using the proposed innovation, the paper perceives the optimization of the TCM Decoder which will further reduce the H/W requirements and low latency which results in less power consumption

Using Deep Learning Networks to Predict Telecom Company Customer Satisfaction Based on Arabic Tweets

Information systems are transforming businesses, which are using modern technologies towards new business models based on digital solutions, which ultimately lead to the design of novel socio-economic systems. Sentiment analysis is, in this context, a thriving research area. This paper is a case study of Saudi telecommunications (telecom) companies, using sentiment analysis for customer satisfaction based on a corpus of Arabic tweets. This paper compares, for the first time for Saudi social media in telecommunication, the most popular machine learning approach, support vector machine (SVM), with two deep learning approaches: long short-term memory (LSTM) and gated recurrent unit (GRU). This study used LSTM and GRU with two different implementations, adding attention mechanism and character encoding. The study concluded that the bidirectional-GRU with attention mechanism achieved a better performance in the telecommunication domain and allowed detection of customer satisfaction in the telecommunication domain with high accuracy

Enhanced Industrial Machinery Condition Monitoring Methodology based on Novelty Detection and Multi-Modal Analysis

This paper presents a condition-based monitoring methodology based on novelty detection applied to industrial machinery. The proposed approach includes both, the classical classification of multiple a priori known scenarios, and the innovative detection capability of new operating modes not previously available. The development of condition-based monitoring methodologies considering the isolation capabilities of unexpected scenarios represents, nowadays, a trending topic able to answer the demanding requirements of the future industrial processes monitoring systems. First, the method is based on the temporal segmentation of the available physical magnitudes, and the estimation of a set of time-based statistical features. Then, a double feature reduction stage based on Principal Component Analysis and Linear Discriminant Analysis is applied in order to optimize the classification and novelty detection performances. The posterior combination of a Feed-forward Neural Network and One-Class Support Vector Machine allows the proper interpretation of known and unknown operating conditions. The effectiveness of this novel condition monitoring scheme has been verified by experimental results obtained from an automotive industry machine.Postprint (published version

Customer Churn Prediction

Churned customers identification plays an essential role for the functioning and growth of any business. Identification of churned customers can help the business to know the reasons for the churn and they can plan their market strategies accordingly to enhance the growth of a business. This research is aimed at developing a machine learning model that can precisely predict the churned customers from the total customers of a Credit Union financial institution. A quantitative and deductive research strategies are employed to build a supervised machine learning model that addresses the class imbalance problem handled feature selection and efficiently predict the customer churn. The overall accuracy of the model, Receiver Operating Characteristic curve and Area Under the Receiver Operating Characteristic Curve is used as the evaluation metrics for this research to identify the best classifier. A comparative study on the most popular supervised machine learning methods – Logistic Regression, Random Forest, Support Vector Machine (SVM) and Neural Network were applied to customer churning prediction in a CU context. In the first phase of our experiments, the various feature selection techniques were studied. In the second phase of our study, all models were applied on the imbalance dataset and results were evaluated. SMOTE technique is used to balance the data and then the same models were applied on the balanced dataset and results were evaluated and compared. The best over-all classifier was Random Forest with accuracy almost 97%, precision 91% and recall as 98%

Predicting customer's gender and age depending on mobile phone data

In the age of data driven solution, the customer demographic attributes, such as gender and age, play a core role that may enable companies to enhance the offers of their services and target the right customer in the right time and place. In the marketing campaign, the companies want to target the real user of the GSM (global system for mobile communications), not the line owner. Where sometimes they may not be the same. This work proposes a method that predicts users' gender and age based on their behavior, services and contract information. We used call detail records (CDRs), customer relationship management (CRM) and billing information as a data source to analyze telecom customer behavior, and applied different types of machine learning algorithms to provide marketing campaigns with more accurate information about customer demographic attributes. This model is built using reliable data set of 18,000 users provided by SyriaTel Telecom Company, for training and testing. The model applied by using big data technology and achieved 85.6% accuracy in terms of user gender prediction and 65.5% of user age prediction. The main contribution of this work is the improvement in the accuracy in terms of user gender prediction and user age prediction based on mobile phone data and end-to-end solution that approaches customer data from multiple aspects in the telecom domain

Twitter Analysis to Predict the Satisfaction of Saudi Telecommunication Companies’ Customers

The flexibility in mobile communications allows customers to quickly switch from one service provider to another, making customer churn one of the most critical challenges for the data and voice telecommunication service industry. In 2019, the percentage of post-paid telecommunication customers in Saudi Arabia decreased; this represents a great deal of customer dissatisfaction and subsequent corporate fiscal losses. Many studies correlate customer satisfaction with customer churn. The Telecom companies have depended on historical customer data to measure customer churn. However, historical data does not reveal current customer satisfaction or future likeliness to switch between telecom companies. Current methods of analysing churn rates are inadequate and faced some issues, particularly in the Saudi market. This research was conducted to realize the relationship between customer satisfaction and customer churn and how to use social media mining to measure customer satisfaction and predict customer churn. This research conducted a systematic review to address the churn prediction models problems and their relation to Arabic Sentiment Analysis. The findings show that the current churn models lack integrating structural data frameworks with real-time analytics to target customers in real-time. In addition, the findings show that the specific issues in the existing churn prediction models in Saudi Arabia relate to the Arabic language itself, its complexity, and lack of resources. As a result, I have constructed the first gold standard corpus of Saudi tweets related to telecom companies, comprising 20,000 manually annotated tweets. It has been generated as a dialect sentiment lexicon extracted from a larger Twitter dataset collected by me to capture text characteristics in social media. I developed a new ASA prediction model for telecommunication that fills the detected gaps in the ASA literature and fits the telecommunication field. The proposed model proved its effectiveness for Arabic sentiment analysis and churn prediction. This is the first work using Twitter mining to predict potential customer loss (churn) in Saudi telecom companies, which has not been attempted before. Different fields, such as education, have different features, making applying the proposed model is interesting because it based on text-mining

Predicting Customer Retention of an App-Based Business Using Supervised Machine Learning

Identification of retainable customers is very essential for the functioning and growth of any business. An effective identification of retainable customers can help the business to identify the reasons of retention and plan their marketing strategies accordingly. This research is aimed at developing a machine learning model that can precisely predict the retainable customers from the total customer data of an e-learning business. Building predictive models that can efficiently classify imbalanced data is a major challenge in data mining and machine learning. Most of the machine learning algorithms deliver a suboptimal performance when introduced to an imbalanced dataset. A variety of algorithm level (cost sensitive learning, one class learning, ensemble methods ) and data level methods (sampling, feature selection) are widely used to address the class imbalance in the retention prediction problems. This research employs a quantitative and inductive approach to build a supervised machine learning model that addresses the class imbalance problem and efficiently predict the customer retention. The retention Precision is used as the evaluation metrics for this research. The research evaluates the performance of different sampling methods (Random Under – Sampling, Random Over – Sampling, SMOTE) on different single and ensemble machine learning models. The results show that Random Under-Sampling used along with XGBoost classifier yields the best precision in identifying the retention class. The best model evolved in the research was also used to predict retainable customers from the recent unknown customer data, and could attain a retention precision of 57.5%

An objective based classification of aggregation techniques for wireless sensor networks

Wireless Sensor Networks have gained immense popularity in recent years due to their ever increasing capabilities and wide range of critical applications. A huge body of research efforts has been dedicated to find ways to utilize limited resources of these sensor nodes in an efficient manner. One of the common ways to minimize energy consumption has been aggregation of input data. We note that every aggregation technique has an improvement objective to achieve with respect to the output it produces. Each technique is designed to achieve some target e.g. reduce data size, minimize transmission energy, enhance accuracy etc. This paper presents a comprehensive survey of aggregation techniques that can be used in distributed manner to improve lifetime and energy conservation of wireless sensor networks. Main contribution of this work is proposal of a novel classification of such techniques based on the type of improvement they offer when applied to WSNs. Due to the existence of a myriad of definitions of aggregation, we first review the meaning of term aggregation that can be applied to WSN. The concept is then associated with the proposed classes. Each class of techniques is divided into a number of subclasses and a brief literature review of related work in WSN for each of these is also presented

Quadri-dimensional approach for data analytics in mobile networks

The telecommunication market is growing at a very fast pace with the evolution of new technologies to support high speed throughput and the availability of a wide range of services and applications in the mobile networks. This has led to a need for communication service providers (CSPs) to shift their focus from network elements monitoring towards services monitoring and subscribers’ satisfaction by introducing the service quality management (SQM) and the customer experience management (CEM) that require fast responses to reduce the time to find and solve network problems, to ensure efficiency and proactive maintenance, to improve the quality of service (QoS) and the quality of experience (QoE) of the subscribers. While both the SQM and the CEM demand multiple information from different interfaces, managing multiple data sources adds an extra layer of complexity with the collection of data. While several studies and researches have been conducted for data analytics in mobile networks, most of them did not consider analytics based on the four dimensions involved in the mobile networks environment which are the subscriber, the handset, the service and the network element with multiple interface correlation. The main objective of this research was to develop mobile network analytics models applied to the 3G packet-switched domain by analysing data from the radio network with the Iub interface and the core network with the Gn interface to provide a fast root cause analysis (RCA) approach considering the four dimensions involved in the mobile networks. This was achieved by using the latest computer engineering advancements which are Big Data platforms and data mining techniques through machine learning algorithms.Electrical and Mining EngineeringM. Tech. (Electrical Engineering