CAHRS hrSpectrum (January - February 2004)

HRSpec04_02.pdf: 100 downloads, before Oct. 1, 2020

Developing information architecture through records management classification techniques

Purpose – This work aims to draw attention to information retrieval philosophies and techniques allied to the records management profession, advocating a wider professional consideration of a functional approach to information management, in this instance in the development of information architecture. Design/methodology/approach – The paper draws from a hypothesis originally presented by the author that advocated a viewpoint whereby the application of records management techniques, traditionally applied to develop business classification schemes, was offered as an additional solution to organising information resources and services (within a university intranet), where earlier approaches, notably subject- and administrative-based arrangements, were found to be lacking. The hypothesis was tested via work-based action learning and is presented here as an extended case study. The paper also draws on evidence submitted to the Joint Information Systems Committee in support of the Abertay University's application for consideration for the JISC award for innovation in records and information management. Findings – The original hypothesis has been tested in the workplace. Information retrieval techniques, allied to records management (functional classification), were the main influence in the development of pre- and post-coordinate information retrieval systems to support a wider information architecture, where the subject approach was found to be lacking. Their use within the workplace has since been extended. Originality/value – The paper advocates that the development of information retrieval as a discipline should include a wider consideration of functional classification, as this alternative to the subject approach is largely ignored in mainstream IR works

Kerja baikpulih bangunan komersial yang terbengkalai di kawasan Melaka Tengah

Industri pembinaan merupakan satu sektor yang menjadi pemangkin kepada pertumbuhan sosio-ekonomi dan sebahagian besar sumbernya digunakan kearah pembangunan yang pesat dalam pentadbiran negara. Projek-projek mega seperti Kuala lumpur internationa airport (KLIA), Pusat pentadbiran kerajaan di putrjaya dan banyak lagi pembinaan bangunan komersial yang menjadi tanda aras perkembangan yang memberangsangkan. Selain dari itu, pembangunan bagi sesuatu kawasan menyebabkan pertambahan penduduk. Ini menunjuk industri binaan merupakan salah satu sektor yang menyumbang dalam pembangunan dari aspek sosial dan ekonomi kepada sesuatu kawasan. Walaupun banyak teknologi dalam industri pembinaan telah digunakan pada masa kini, ia masih lagi tidak dapat mengawal kehadiran bangunan yang terbiar di Malaysia dan kesan kewujudan bangunan terbiar itu mengakibatkan kerugian kepada pelbagai pihak dan mengancam keselamatan penduduk sekitarnya

E-Learning and the Changing Face of Corporate Training and Development

Internet technologies and the advent of e-learning applications inmany organisations have made a fundamental difference to the way organisations deliver training and development content, activities and experiences to their employees. Some of the organisations at the forefront of deploying e-learning technologies have been global corporations and/or transaction processing intensive organisations, who typically have difficulties assembling their staff for traditional classroom based training activities, either due to logistical difficulties or because of the impact this would have on work flows and business continuity. Such organisations have developed approaches to e-learning and competency development that overcome the logistical problems of conventional training by making innovative use of e-learning. This paper examines the approaches used by several leading global, Australian and Asian organisations, including Cisco Systems, Motorola, Qantas and several others by drawing on a field study conducted by the writer during 2003–2004. It attempts to identify some key emerging trends and practices in the field, and lessons that can be learnt from the experiences of organisations reviewed, for the successful deployment of e-learning strategies.e-learning, learning and content management systems, Australia and Asia Pacific

Understanding Critical Variables for Customer Relationship Management in Higher Education Institution from Employees Perspective

The aim of this paper is to evaluate the critical success factors and investigate the benefits that might be gained once implementing Electronic Customer Relationship Management at HEI from employee perspective. The study conducted at Al Quds Open University in Palestine and data collected from (300) employee through a questionnaire which consist of four variables. A number of statistical tools were intended for hypotheses testing and data analysis, including Spearman correlation coefficient for Validity, reliability correlation using Cronbach’s alpha, and Frequency and Descriptive analysis. The overall findings of the current study show that all the features were important for staff and it was critical success factors, at the same time, websites were providing all the features discussed by the theory whereas staff showed their willingness to use those features if provided. It is also discovered that implementing Electronic Customer Relationship Management can cause staff retention, were provided efficiently and needed to be improved. Research limitations: The survey findings were based on QOU employee in Palestine, UAE and KSA branches not included in the study

Reforming Immigration Law to Allow More Foreign Student Entrepreneurs to Launch Job-Creating Ventures in the United States

As universities move toward a more experiential approach to entrepreneurship education, many academic units and cross-campus entrepreneurship programs are encouraging their students to actively engage with the curriculum and apply the skills they learn. One such approach is to have students start their own businesses before they graduate. In addition to enhancing their education, participation in the planning, launch and operation of a start-up venture can lead directly to the creation of new jobs for many other individuals. Unfortunately, being the founder of a start-up venture in the United States proves complicated for foreign students in our colleges and universities. Across the country, both undergraduate and graduate entrepreneurship students desiring to participate actively in a startup face vexing immigration law challenges. This paper outlines some of the barriers that foreign student entrepreneurs face, and describes how bipartisan legislation would help to address some of these roadblocks