Conducting Research in a Developing Country: A Reflection-in-Action Perspective

ICT4D researchers acknowledge the instrumental role of cultural differences in determining project outcomes. Rarely, however, do they acknowledge culture’s role in the actual research process. This study explores the impact of cultural differences on research conducted by Western-based researchers in a developing country. In mid-2015, we went to Uganda to conduct research on mobile payment systems and technology use in healthcare. This study recounts our data collection process, particularly the unique challenges and opportunities that we experienced. We employ the theory of reflection-in-action to interpret our responses to disruptions to our research project. As part of our contribution to ICT4D research, we offer several recommendations for conducting research in a developing country.

How FOSS Replaced Proprietary Software at a University: An Improvisation Perspective in a Low-income Country

The purpose of this study is to understand the rationale for and the process of replacing an imported proprietary higher education management software with a locally developed free and open source software (FOSS). Information Systems (IS) research on FOSS and higher education in low-income countries has focused more on teaching and learning. Less attention has thus been paid to the area of management and administration. Also, low-income country IS research on technology transfer has focused more on applications from the high-income world. Less research therefore exists on transfers between low-income countries. To address these research gaps, this study employs improvisation theory and interpretive case study methodology to investigate why and how a low-income country university replaced a proprietary higher education management software from another low-income country with a locally developed FOSS. The findings show that the university did so through improvisation to overcome the rigidity of the proprietary software and benefit from the flexibility of the FOSS. The study offers rich insight into how low-income country universities can deploy FOSS through improvisation to address design-actuality gap with imported proprietary software and also presents implications for research and practice

Emergent Cultural Contradictions from Overlapping Cultural Levels in Information Systems Development

Research exploring cultural influence on information system development (ISD) projects tends to focus on a single level of influence (e.g., organizational culture) or cultural incompatibility between one or two cultural levels that are assumed to be discretely separate and static (e.g., national and organizational culture). In contrast, our research conceptualizes culture as dynamic and emergent, with varying levels of overlapping cultures that occur simultaneously in ISD projects (e.g., organizational and occupational culture overlaps). The case study method is used to examine two strategic projects in a single organization in South Africa. The findings describe how the overlap of different cultural levels gives rise to cultural contradictions in ISD projects. Understanding the relevance of the multiple cultures that exist in ISD projects offers further opportunity for refining explanations of cultural contradictions. Cultural contradictions that emerge from cultural overlaps during ISD are conceptualized as five distinct types: Vision Contradictions, Priority Contradictions, Process Contradictions, Role Contradictions, and Technology Contradictions. Despite variation in the context of each project, there is similarity in the nature and effect of emergent cultural contradictions. The paper concludes with suggestions for addressing cultural contradictions in, and influences on, ISD projects

Opportunity, Tools and Support: NGO Engagement in the Security and Disarmament Field

NGOs have been consistently excluded from multilateral proceedings in the security and disarmament sector where states are concerned about their national security interests. And yet, they have found avenues to participate in the multilateral process through the negotiation of treaties, provision of expert research and testimony, systematic monitoring of state compliance, documentation of UN proceedings, and even as members of government delegations. This paper explores the conditions that enable NGOs to engage directly in the state-centric system of the United Nations, addressing political opportunity, enabling resources, and institutional support. I explore how NGOs contribute to international politics, using a constructivist approach, to consider the important role NGOs play in the security and disarmament sector

Research in the Archival Multiverse

Over the past 15 years, the field of archival studies around the world has experienced unprecedented growth within the academy and within the profession, and archival studies graduate education programs today have among the highest enrolments in any information field. During the same period, there has also been unparalleled expansion and innovation in the diversity of methods and theories being applied in archival scholarship. Global in scope, Research in the Archival Multiverse compiles critical and reflective essays across a wide range of emerging research areas and interests in archival studies; it aims to provide current and future archival academics with a text addressing possible methods and theoretical frameworks that have been and might be used in archival scholarship and research

Research in the Archival Multiverse

Over the past 15 years, the field of archival studies around the world has experienced unprecedented growth within the academy and within the profession, and archival studies graduate education programs today have among the highest enrolments in any information field. During the same period, there has also been unparalleled expansion and innovation in the diversity of methods and theories being applied in archival scholarship. Global in scope, Research in the Archival Multiverse compiles critical and reflective essays across a wide range of emerging research areas and interests in archival studies; it aims to provide current and future archival academics with a text addressing possible methods and theoretical frameworks that have been and might be used in archival scholarship and research

Systems development in the health sector in India : Implementing a health information system in a local rural context

This thesis presents a study of systems development within a poor rural area in Andhra Pradesh, India. During my fieldwork I took part in a project called HISP (Health Information System Programme), which aims at supporting local management and health care delivery. The focus has been on the implementation of the district health information system (DHIS), within the health sector. Objectives of HISP are to support development of a sustainable health information system, to enable health workers to use their own information to improve coverage and the quality of health care at the local level. The introduction of DHIS is complex since it implies a change affecting the whole health sector and the people involved. A context sensitive approach, which take the whole situation into account is emphasised by many authors when developing systems in a “third-world” context. After being part of the implementation and adaptation phase of DHIS, I performed an analysis of health data collected in the pilot area, in order to look at the potential for the new health information system to ultimately improve health services in the area. Finally, I present suggestions for further expansion of the pilot project based on my findings.