Modelling Inter-Organizational Business Processes Governance

Digital transformation requires decentralizing business process governance due to the increasing interdependencies of organizations and more complex business pipelines enabled by information technologies. We present a modelling approach to assist companies in their inter-organizational business process governance (IO-BPG). The results emerge from a design science research conducted with a major European telecommunications service provider. They include (1) the key domain attributes, (2) a domain-specific ontology, and (3) a BPMN extension instantiated in IO-BPG scenarios of Software-as-a-Service, covering structure, processes, and relational mechanisms. For theory, this paper extends the literature on business process governance with a modelling approach evaluated in one of the most regulated and dynamic economic sectors. For practice, our proposal may help appraise accountability, confidentiality, compliance, autonomy, authority, traceability, and collaboration configurations that are crucial to IO-BPG

Business Process Simulation: A Systematic Literature Review

Business process simulation marks an essential Business Process Management technique for analysing business processes and for reasoning about process improvement. Despite its importance, literature is lacking a comprehensive, updated overview of research contributions to the field of business process simulation. In this systematic literature review, we assess the present state of research on business process simulation including prior work between 1990 and 2016. Results reported in the present study assist in advancing the discussion on future research on business process simulation by compiling and analysing prior work. The present literature review focuses on prior research involving conceptual business process models, e.g., BPMN models, with a graphical model representation as a starting point for business process simulation and excludes other foundations to build simulation models

Dynamic process modelling for business engineering and information systems evaluation

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.This research is concerned with the pre-implementation evaluation of investments in Information Systems (IS). IS evaluation is important as organisations need to assess the financial justifiability of business change proposals that include (but usually are not limited to) the introduction of IS applications. More specifically, this research addresses the problem of benefits assessment within IS evaluation. We contend that benefits assessment should not be performed at the level of the IS application, as most extant evaluation methods advocate. Instead, to study the dynamics and the interactions of the IS applications with their surrounding environment, we propose to adopt the business process as the analytic lens of evaluation and to assess the impacts of IS on organisational, rather than on technical, performance indicators. Drawing on these propositions, this research investigates the potential of dynamic process modelling (via discrete-event simulation) as a facilitator of IS evaluation. We argue that, in order to be effective evaluation tools, business process models should be able to explicitly incorporate the effects of IS introduction on business performance, an issue that is found to be under-researched in previous literature. The above findings serve as the central theme for the development of a design theory of IS evaluation by simulation. The theory provides prescriptive elements that refer both to the design products of the evaluation and the design process by which these products can come into reality. The theory draws on a set of kernel theories from the business engineering domain and proposes a set of meta-requirements that should be satisfied by business process models, a meta-design structure that meets these requirements, and a design method that provides guidance in applying the theoretical propositions in practice. The design theory is developed and empirically tested by means of two real-life case studies. The first study is used to complement the findings of a literature review and to drive the development of the design theory's components, while the second study is employed to validate and further enhance the theory's propositions. The research results support the arguments for simulation-assisted IS evaluation and demonstrate the contribution of the design theory to the field

Modelo de dinámica de sistemas para la adaptación al cambio climático de la ganadería altoandina

Universidad Nacional Agraria La Molina. Escuela de Posgrado. Maestría en Producción AnimalLa presente investigación tuvo como objetivo general comparar la respuesta productiva de diferentes estrategias de pastoreo con llamas, alpacas y ovinos bajo un escenario de cambio climático. Los objetivos específicos fueron: a) elaborar un modelo de simulación dinámica del pastoreo con llamas, alpacas y ovinos bajo un escenario de cambio climático con emisiones intermedias y b) comparar los ingresos económicos entre sistemas de pastoreo excluyente y mixto (llama-ovino) en un escenario de cambio climático con emisiones intermedias. El modelo de dinámica de sistemas se desarrolló utilizando el software Vensim y fue diseñado con un horizonte de tiempo de cien años utilizando una escala de tiempo de un año. Se utilizaron registros de los años 2012 a 2015 de la Cooperativa Comunal San Pedro de Racco, ubicada en la Región de Pasco, Perú. Estos registros incluyeron las tasas de nacimiento, mortalidad, saca y venta. Adicionalmente, se incluyó información de la evaluación de pastizales de la Cooperativa Comunal, así como de expertos locales. Se simularon tres escenarios: El primer escenario representó el manejo actual (pastoreo excluyente) de las llamas, alpacas y ovejas de la cooperativa, asumiendo emisiones constantes. El segundo escenario reflejó una disminución de pastizales y el desplazamiento de pastizales por arbustos de acuerdo a las proyecciones hechas para la Puna peruana asumiendo emisiones intermedias y el último escenario incorporó el pastoreo mixto de llamas y ovejas. Luego de correr las simulaciones, se realizó una evaluación de los ingresos económicos, a través de los ingresos obtenidos por la venta de carne, fibra, lana y reproductores. El modelo una vez calibrado permitió proyectar la dinámica de la población de llamas, alpacas y ovinos para los próximos cien años bajo un escenario de cambio climático de emisiones intermedias. La simulación concluyó que los ingresos económicos en el escenario de cambio climático con emisiones intermedias fueron inferiores a los ingresos obtenidos en el escenario con emisiones actuales constantes y que los ingresos económicos por hectárea en el escenario con pastoreo mixto fueron superiores al escenario con pastoreo excluyente, sugiriendo que el sistema mixto sería una buena estrategia de adaptación al cambio climático.The general objective of this research was to compare the productivity of different grazing strategies with llamas, alpacas and sheep under a climate change scenario. The specific objectives were a) to develop a dynamic simulation model for llama, alpaca and sheep herds under a climate change scenario with intermediate emissions and b) to compare the economic benefits between single-species and mixed (llama-sheep) grazing systems under these conditions. The system dynamics model was developed using Vensim software and was designed with a time horizon of one hundred years using a time scale of one year. Records from 2012 to 2015 of the Communal Cooperative San Pedro de Racco, located in Pasco Region, Peru were used. These records included birth, mortality, harvest and sale rates. Additionally, information from the rangeland evaluation of the Communal Cooperative and local experts were included. Three scenarios were simulated: The first scenario represented the current management (single-species grazing) of the cooperative's llamas, alpacas and sheep herd, assuming constant current emissions. The second scenario reflected a decrease in grasslands and the displacement of grasslands by shrubs according to the projections made for the Peruvian Puna assuming intermediate emissions and the last scenario incorporated the llama-sheep mixed grazing. Once the simulations were run, an evaluation of the economic benefits was made, through the income obtained from the sale of meat, fiber, wool and male and female adults. The model, once calibrated, allowed to project the dynamics of the llamas, alpacas and sheep population for the next hundred years under a climate change scenario. The simulation concluded that the economic income in the scenario of climate change with intermediate emissions was lower than the income obtained in the scenario with constant current emissions and that the income per hectare in the scenario with mixed grazing was superior to the scenario with single-species grazing, suggesting that the mixed grazing system would be a good strategy for adaptation to climate change.Tesi

A Requirements Analysis of Business-To-Business Integration

Ever fiercer competition has forced enterprises not only to optimize their own operations but also to cooperate with their suppliers and customers along their supply chains. Thus, competition today usually takes place between supply chains and not between individual enterprises. Business-To-Business integration (B2Bi) is a major task of supply chain management (SCM), and although it already has been researched for years, B2Bi is still an area of active research with a plethora of research questions and according approaches. Hence, management of B2Bi projects necessitates the identification of relevant requirements which is a far from trivial task. This paper identifies a core set of B2Bi challenges and deduces a comprehensive set of B2Bi requirements that are particularly useful for tackling the challenges identified. The derivation of B2Bi requirements follows an inductive approach that is based on the analysis of integration standards, reference architectures and related literature. In order to operationalize the B2Bi requirements for further analysis and concrete B2Bi projects, the requirements are classified according to the abstraction layers of a B2Bi schema. Thus, this report not only offers a requirements check list for B2Bi projects but also helps in deciding when to address which requirements during the course of a B2Bi project

Simulation for Intra- and Inter-Organisational Business Process Modelling

Business process modelling (BPM) is an increasingly emerging field of simulation application. Although it has been practically demonstrated that simulation can be an effective tool for business redesign, there does not exist a comprehensive framework to explain the characteristics of business processes and identify specific requirements for their modelling. Furthermore, hardly any attention has been paid to the modelling of inter-organisational business systems. In this paper, we examine the nature of business processes in the light of modern change management approaches and propose a set of requirements for their modelling. We then concentrate on inter-organisational processes and argue that modelling problems can be much more difficult to overcome when more than one business is involved, mainly due to the multiplicity of decision making levels involved and the subsequent need for multi-level output analysis. Based on an empirical study, we illustrate the practical problems of modelling inter-organisational business systems and suggest desirable characteristics of simulation packages for that purpose.

Evaluation and development models for business processes

Most organisations are working hard to improve their performance and to achieve competitive advantage over their rivals. They may accomplish these ambitions through carrying out their business processes more effectively. Hence it is important to consider such processes and look for ways in which they can be improved. Any organisational business process encompasses several elements that interact and collaborate with each other to achieve the required objectives. These elements can be classified into hard aspects, which deal with tangible issues related to the software system or the technology in general, and soft aspects, which deal with issues related to the human part of the business process. If the business process needs to be analysed and redesigned to improve its performance, it is important to use a suitable approach or intervention that takes into account all of these elements. This thesis proposes an approach to investigate organisational business processes by considering both soft and hard aspects. The approach, Soft Workflow Modelling (SWfM), is developed as a result of reviewing several workflow products and models using a developed workflow perspectives framework which involves several perspectives covering the soft and hard aspects of the workflow system. The SWfM approach models the organisational business process as a workflow system by handling the various perspectives of the workflow perspectives framework. This approach combines the Soft Systems Methodology (SSM) with the Unified Modelling Language (UML), as a standard modelling language of the object-oriented paradigm. The basic framework adopted is that of SSM with the inclusion of UML diagrams and techniques to deal with the aspects that SSM cannot handle. The approach also supports SSM by providing a developed tool to assist in constructing a conceptual model which is considered as the basis to model the workflow system. A case study is developed for illustrative purposes.EThOS - Electronic Theses Online ServiceGBUnited Kingdo

Mobility in a Globalised World 2013

The term mobility has different meanings in the following science disciplines. In economics, mobility is the ability of an individual or a group to improve their economic status in relation to income and wealth within their lifetime or between generations. In information systems and computer science, mobility is used for the concept of mobile computing, in which a computer is transported by a person during normal use. Logistics creates by the design of logistics networks the infrastructure for the mobility of people and goods. Electric mobility is one of today‘s solutions from engineering perspective to reduce the need of energy resources and environmental impact. Moreover, for urban planning, mobility is the crunch question about how to optimise the different needs for mobility and how to link different transportation systems. In this publication we collected the ideas of practitioners, researchers, and government officials regarding the different modes of mobility in a globalised world, focusing on both domestic and international issues. We are grateful for the academic hospitality at the Stuttgart Media University for our conference 2013 "Mobility in a globalised world" in September 2013. We would like to thank Prof. Dr Johannes Maucher and Dr. Heiko Roßnagel for their technical support during our sojourn in Stuttgart

The CHORCH Approach: How to Model B2Bi Choreographies for Orchestration Execution

The establishment and implementation of cross-organizational business processes is an implication of today's market pressure for efficiency gains. In this context, Business-To-Business integration (B2Bi) focuses on the information integration aspects of business processes. A core task of B2Bi is providing adequate models that capture the message exchanges between integration partners. Following the terminology used in the SOA domain, such models will be called choreographies in the context of this work. Despite the enormous economic importance of B2Bi, existing choreography languages fall short of fulfilling all relevant requirements of B2Bi scenarios. Dedicated B2Bi choreography standards allow for inconsistent outcomes of basic interactions and do not provide unambiguous semantics for advanced interaction models. In contrast to this, more formal or technical choreography languages may provide unambiguous modeling semantics, but do not offer B2Bi domain concepts or an adequate level of abstraction. Defining valid and complete B2Bi choreography models becomes a challenging task in the face of these shortcomings. At the same time, invalid or underspecified choreography definitions are particularly costly considering the organizational setting of B2Bi scenarios. Models are not only needed to bridge the typical gap between business and IT, but also as negotiation means among the business users of the integration partners on the one hand and among the IT experts of the integration partners on the other. Misunderstandings between any two negotiation partners potentially affect the agreements between all other negotiation partners. The CHORCH approach offers tailored support for B2Bi by combining the strengths of both dedicated B2Bi standards and formal rigor. As choreography specification format, the ebXML Business Process Specification Schema (ebBP) standard is used. ebBP provides dedicated B2Bi domain concepts such as so-called BusinessTransactions (BTs) that abstractly specify the exchange of a request business document and an optional response business document. In addition, ebBP provides a format for specifying the sequence of BT executions for capturing complex interaction scenarios. CHORCH improves the offering of ebBP in several ways. Firstly, the execution model of BTs which allows for inconsistent outcomes among the integration partners is redefined such that only consistent outcomes are possible. Secondly, two binary choreography styles are defined as B2Bi implementation contract format in order to streamline implementation projects. Both choreography styles are formalized and provided with a formal execution semantics for ensuring unambiguity. In addition, validity criteria are defined that ensure implementability using BPEL-based orchestrations. Thirdly, the analysis of the synchronization dependencies of complex B2Bi scenarios is supported by means of a multi-party choreography style combined with an analysis framework. This choreography style also is formalized and standard state machine semantics are reused in order to ensure unambiguity. Moreover, validity criteria are defined that allow for analyzing corresponding models for typical multi-party choreography issues. Altogether, CHORCH provides choreography styles that are B2Bi adequate, simple, unambiguous, and implementable. The choreography styles are B2Bi adequate in providing B2Bi domain concepts, in abstracting from low-level implementation details and in covering the majority of real-world B2Bi scenarios. Simplicity is fostered by using state machines as underlying specification paradigm. This allows for thinking in the states of a B2Bi scenario and for simple control flow structures. Unambiguity is provided by formal execution semantics whereas implementability (for the binary choreography styles) is ensured by providing mapping rules to BPEL-based implementations. The validation of CHORCH's choreography styles is performed in a twofold way. Firstly, the implementation of the binary choreography styles based on Web Services and BPEL technology is demonstrated which proves implementability using relatively low-cost technologies. Moreover, the analysis algorithms for the multi-party choreography styles are validated using a Java-based prototype. Secondly, an abstract visualization of the choreography styles based on BPMN is provided that abstracts from the technicalities of the ebBP standard. This proves the amenability of CHORCH to development methods that start out with visual models. CHORCH defines how to use BPMN choreographies for the purpose of B2Bi choreography modeling and translates the formal rules for choreography validity into simple composition rules that demonstrate valid ways of connecting the respective modeling constructs. In summary, CHORCH allows integration partners to start out with a high-level visual model of their interactions in BPMN that identifies the types and sequences of the BusinessTransactions to be used. For multi-party choreographies, a framework for analyzing synchronization dependencies then is available. For binary choreographies, an ebBP refinement can be derived that fills in the technical parameters that are needed for deriving the implementation. Finally, Web Services and BPEL based implementations can be generated. Thus, CHORCH allows for stepwise closing the semantic gap between the information perspective of business process models and the corresponding implementations. It is noteworthy that CHORCH uses international standards throughout all relevant layers, i.e., BPMN, ebBP, Web Services and BPEL, which helps in bridging the heterogeneous IT landscapes of B2Bi partners. In addition, the adoption of core CHORCH deliverables as international standards of the RosettaNet community give testament to the practical relevance and promise dissemination throughout the B2Bi community.Betriebsübergreifende Geschäftsprozessintegration ist eine logische Konsequenz allgegenwärtigen Wettbewerbsdrucks. In diesem Kontext fokussiert Business-To-Business integration (B2Bi) auf die Informationsaustausche zwischen Unternehmen. Eine B2Bi-Kernanforderung ist die Bereitstellung adäquater Modelle zur Spezifikation der Nachrichtenaustausche zwischen Integrationspartnern. Diese werden im Rahmen dieser Arbeit in Anlehnung an Service-orientierte Architekturen (SOA)-Terminologie Choreographien genannt. Bestehende Choreographiesprachen decken die Anforderungen an B2Bi-Choreographien nicht vollständig ab. Dedizierte B2Bi-Choreographiestandards definieren inkonsistente Austauschprozeduren für grundlegende Interaktionen und nur unvollständige Semantiken für fortgeschrittene Interaktionen. Formale oder Technik-getriebene Choreographiesprachen bieten die benötigte Präzision, lassen aber Domänenkonzepte vermissen oder operieren auf einer niedrigen Abstraktionsebene. Angesichts solcher Mängel wird die Spezifikation valider und vollständiger B2Bi-Choreographien zu einer echten Herausforderung. Gleichzeitig sind mangelhafte Choreographiemodelle gerade im B2Bi-Bereich besonders problematisch, da diese nicht nur zwischen Fach- und IT-Abteilung, sondern auch über Unternehmensgrenzen hinweg eingesetzt werden. Der CHORCH-Ansatz schafft an dieser Stelle mittels maßgeschneiderter Choreographien Abhilfe, welche die Vorteile von B2Bi-Choreographien und von formalen Ansätzen kombinieren. Als Ausgangspunkt wird das ebXML Business Process Specification Schema (ebBP) verwendet, das als B2Bi-Choreographiestandard Domänenkonzepte wie zum Beispiel sogenannte BusinessTransactions (BTs) bietet. Eine BT ist der Basisbaustein von B2Bi-Choreographien und spezifiziert den Austausch eines Geschäftsdokuments sowie eines optionalen Antwortdokuments. Darüber hinaus bietet ebBP ein Format zur Spezifikation von BT-Kompositionen zur Unterstützung komplexer Interaktionen. CHORCH erweitert ebBP wie folgt. Erstens, das Ausführungsmodell für BTs wird neu definiert, um inkonsistente Ergebniszustände zu eliminieren. Zweitens, für Entwicklungsprojekte werden zwei binäre Choreographieklassen definiert, die als B2Bi-Implementierungskontrakt dienen sollen. Die Formalisierung beider Klassen sowie formale operationale Semantiken gewährleisten Eindeutigkeit, während Validitätskriterien die Ausführbarkeit entsprechender Modelle mittels BPEL-basierter Orchestrationen garantieren. Drittens, zur Analyse der Synchronisationsbeziehungen komplexer B2Bi-Szenarien wird eine Multi-Party-Choreographieklasse nebst Analyseframework definiert. Wiederum wird für diese Klasse eine Formalisierung definiert, die mittels Standard-Zustandsautomatensemantik Eindeutigkeit gewährleistet. Ferner garantieren Validitätskriterien die Anwendbarkeit der definierten Analysealgorithmen. Insgesamt bieten die Choreographieklassen des CHORCH-Ansatzes ein B2Bi-adäquates, einfaches, eindeutiges und implementierbares Modell der Nachrichtenaustausche zwischen B2Bi-Partnern. B2Bi-Adäquatheit wird durch Verwendung von B2Bi-Domänenkonzepten, Abstraktion von rein technischen Kommunikationsdetails und Abdeckung der meisten praktisch relevanten B2Bi-Szenarien gewährleistet. Einfachheit ist ein Ausfluss der Verwendung eines Zustandsmaschinen-basierten Modellierungsparadigmas, das die Definition des Interaktionsfortschritts in Form von Zuständen sowie einfache Kontrollflussstrukturen ermöglicht. Eindeutigkeit wird durch die Verwendung formaler Semantiken garantiert, während Implementierbarkeit (für die beiden binären Choreographieklassen) durch Angabe von Mapping-Regeln auf BPEL-Orchestrationen sichergestellt wird. Die Validierung der CHORCH-Choreographieklassen erfolgt in zweierlei Hinsicht. Erstens, die Implementierbarkeit der binären Choreographieklassen mit Hilfe von Web Services und BPEL wird durch die Definition entsprechender Mappingregeln belegt. Weiterhin wird das Analyseframework der Multi-Party-Choreographieklasse als Java-Prototyp implementiert. Zweitens, für alle Choreographieklassen wird eine abstrakte Visualisierung auf BPMN-Basis definiert, die von diversen technischen Parametern des ebBP-Formats abstrahiert. Damit wird die Integrierbarkeit der CHORCH-Choreographieklassen in Entwicklungsansätze, die ein visuelles Modell als Ausgangspunkt vorsehen, belegt. CHORCH definiert, wie sogenannte BPMN-Choreographien zum Zweck der B2Bi-Choreographiemodellierung zu verwenden sind und übersetzt die Validitätskriterien der CHORCH-Choreographieklassen in einfache Modell-Kompositionsregeln. In seiner Gesamtheit bietet CHORCH somit einen Ansatz, mit Hilfe dessen B2Bi-Partner zunächst die Typen und zulässigen Reihenfolgen ihrer Geschäftsdokumentaustausche auf Basis eines abstrakten visuellen BPMN-Modells identifizieren können. Im Fall von Multi-Party-Choreographien steht dann ein Framework zur Analyse der Synchronisationsbeziehungen zwischen den Integrationspartnern zur Verfügung. Im Fall von binären Choreographien können ebBP-Verfeinerungen abgeleitet werden, welche die Modelle um technische Parameter anreichern, die zur Ableitung einer Implementierung benötigt werden. Diese ebBP-Modelle sind in Web Services- und BPEL-basierte Implementierungen übersetzbar. Damit erlaubt CHORCH die schrittweise Überbrückung der semantischen Lücke zwischen der Informationsaustauschperspektive von Geschäftsprozessmodellen und den zugehörigen Implementierungen. Ein beachtenswerter Aspekt des CHORCH-Ansatzes ist die Verwendung einschlägiger internationaler Standards auf allen Abstraktionsebenen, im Einzelnen BPMN, ebBP, Web Services und BPEL. Die Verwendung von Standards trägt dem heterogenen Umfeld von B2Bi-Szenarien Rechnung. Zusätzlich wurden Kernergebnisse des CHORCH-Ansatzes als internationale Standards der RosettaNet-B2Bi-Community veröffentlicht. Dies belegt die praktische Relevanz des Ansatzes und fördert die Verbreitung innerhalb der B2Bi-Community