Should We Take a Closer Look? Extending Switching Theories from Singular Products to Complex Ecosystem Structures

While previous research on software ecosystems (SECO) mostly focused on SECO providers or software developers, recent studies have begun to analyze the user perspective and try to explain switching behavior. However, SECOs are complex and consist of several components. Since current switching theories do not fully account for these complex structures, these need to be adapted. We expand the push-pull-mooring (PPM) framework to account for SECO components so as to obtain a more fine-grained understanding of why users decide to switch SECOs. We find that users’ switching decisions are primarily governed by pull factors, while mooring and push factors also have significant but smaller impacts. Individual SECO components show differential impacts across all PPM constructs, which should be considered by researchers and practitioners. Beyond SECOs, we seek to break new ground for technology switching and (post-)adoption models to consider complex interactions between different systems and their components

Coming Back For More: Exploring Three Theoretical Perspectives Influencing IS Resumption

IS resumption describes ex-users’ returning to an information system (IS) after quitting it beforehand. IS research has conceptualized, operationalized, and defined this behavior and explained some initial causes, such as nonuse-related dissatisfaction, that lead ex-users to IS resumption. We aim to complement that understanding by discussing the influence of three theoretical perspectives: reasoned action, experiential responses, and habitual responses. We use those perspectives to develop hypotheses and offer a comprehensive understanding of causes leading to IS resumption intention. We chose a quantitative approach to evaluate our research model, conducting an online survey with 190 ex-users of video-on-demand services (VoD). Our findings show that subjective norm and attitude influence IS resumption intention, while higher satisfaction with prior usage influences ex-users’ attitude. We contribute to IS research by carving out how the three theoretical perspectives influence ex-users’ IS resumption intention, providing a solid theoretical basis for future studies on IS resumption

Governance Mechanisms in Digital Platform Ecosystems: Addressing the Generativity-Control Tension

Digital platform owners repeatedly face paradoxical design decisions with regard to their platforms’ generativity and control, requiring them to facilitate co-innovation whilst simultaneously retaining control over third-party complementors. To address this challenge, platform owners deploy a variety of governance mechanisms. However, researchers and practitioners currently lack a coherent understanding of what major governance mechanisms platform owners rely on to simultaneously foster generativity and control. Conducting a structured literature review, we connect the fragmented academic discourse on governance mechanisms with each aspect of the generativity-control tension. Next to providing avenues for prospective digital platform research, we elaborate on the double-sidedness of governance mechanisms in fostering both generativity and control

Governance Mechanisms in Digital Platform Ecosystems: Addressing the Generativity-Control Tension

Digital platform owners repeatedly face paradoxical design decisions with regard to their platforms’ generativity and control, requiring them to facilitate co-innovation whilst simultaneously retaining control over third-party complementors. To address this challenge, platform owners deploy a variety of governance mechanisms. However, researchers and practitioners currently lack a coherent understanding of what major governance mechanisms platform owners rely on to simultaneously foster generativity and control. Conducting a structured literature review, we connect the fragmented academic discourse on governance mechanisms with each aspect of the generativity-control tension. Next to providing avenues for prospective digital platform research, we elaborate on the double-sidedness of governance mechanisms in fostering both generativity and control

Análisis internacional de la intención de uso de las vídeo consultas médicas: una adaptación de la teoría UTAUT2

Tésis doctoral inédita leída en la Universidad Autónoma de Madrid, Facultad de Ciencias Económicas y Empresariales, Departamento de Financiación e Investigación Comercial, Fecha de lectura: 29-10-202