On Evaluating Commercial Cloud Services: A Systematic Review

Background: Cloud Computing is increasingly booming in industry with many competing providers and services. Accordingly, evaluation of commercial Cloud services is necessary. However, the existing evaluation studies are relatively chaotic. There exists tremendous confusion and gap between practices and theory about Cloud services evaluation. Aim: To facilitate relieving the aforementioned chaos, this work aims to synthesize the existing evaluation implementations to outline the state-of-the-practice and also identify research opportunities in Cloud services evaluation. Method: Based on a conceptual evaluation model comprising six steps, the Systematic Literature Review (SLR) method was employed to collect relevant evidence to investigate the Cloud services evaluation step by step. Results: This SLR identified 82 relevant evaluation studies. The overall data collected from these studies essentially represent the current practical landscape of implementing Cloud services evaluation, and in turn can be reused to facilitate future evaluation work. Conclusions: Evaluation of commercial Cloud services has become a world-wide research topic. Some of the findings of this SLR identify several research gaps in the area of Cloud services evaluation (e.g., the Elasticity and Security evaluation of commercial Cloud services could be a long-term challenge), while some other findings suggest the trend of applying commercial Cloud services (e.g., compared with PaaS, IaaS seems more suitable for customers and is particularly important in industry). This SLR study itself also confirms some previous experiences and reveals new Evidence-Based Software Engineering (EBSE) lessons

Using Service Oriented Computing for Competitive Advantage

Research literature in strategic management indicates that firms may gain a competitive advantage in rapidly changing market environments by concentrating on their dynamic capabilities – i.e., product flexibility and agility in organizational transformation in response to rapidly changing market conditions and customer requirements. Service-oriented computing (SOC) has emerged as an architectural approach to flexibility and agility, not just in systems development but also in business process management. There is, however, a lack of critical research assessing the strategic impact of SOA on the competitiveness of organizations. The intent of this paper is to empirically examine the conduits through which serviceoriented architectures (SOAs) may exert influence on dynamic capabilities within firms. The results could potentially assist in evaluating if and how the adoption of service-oriented architecture may help achieve key dynamic capabilities, giving the enterprise a competitive edge

Considerations of service assembly based on the analysis of data flows between services

Service composition research mostly focuses on the dynamic (workflow) aspects of compositions. In this paper we consider the static component of service composition and focus on analyzing the data flows between services within a composition. We argue that compatibility of service interfaces is a necessary precondition for service composability, and we show that data flow analysis can be applied to the problem of service composition design to identify compatible service interfaces and to minimize data coupling between services. © 2008 IEEE

Design of composable services

Service composition methods range from industry standard approaches based on Web Services and BPEL to Semantic Web approaches that rely on AI techniques to automate service discovery and composition. Service composition research mostly focuses on the dynamic (workflow) aspects of compositions. In this paper we consider the static component of service composition and discuss the importance of compatibility of service interfaces in ensuring the composability of services. Using a flight booking scenario example we show that reducing the granularity of services by decomposition into service operations with normalized interfaces produces compatible interfaces that facilitate service assembly. We then show how relational algebra can be used to represent service operations and provide a framework for service assembly. © 2009 Springer Berlin Heidelberg

Design & Deploy Web 2.0 enable services over Next Generation Network Platform

The Next Generation Networks (NGN) aims to integrate for IP-based telecom infrastructures and provide most advance & high speed emerging value added services. NGN capable to provide higher innovative services, these services will able to integrate communication and Web service into a single platform. IP Multimedia Subsystem, a NGN leading technology, enables a variety of NGN-compliant communications services to interoperate while being accessed through different kinds of access networks, preferably broadband. IMS-NGN services essential by both consumer and corporate users are by now used to access services, even communications services through the web and web-based communities and social networks, It is key for success of IMS-based services to be provided with efficient web access, so users can benefit from those new services by using web-based applications and user interfaces, not only NGN-IMS User Equipments and SIP protocol. Many Service are under planning which provided only under convergence of IMS & Web 2.0. Convergence between Web 2.0 and NGN-IMS creates and serves new invented innovative, entertainment and information appealing as well as user centric services and applications. These services merge features from WWW and Communication worlds. On the one hand, interactivity, ubiquity, social orientation, user participation and content generation, etc. are relevant characteristics coming from Web 2.0 services. Parallel IMS enables services including multimedia telephony, media sharing (video-audio), instant messaging with presence and context, online directory, etc. all of them applicable to mobile, fixed or convergent telecom networks. With this paper, this paper brings out the benefits of adopting web 2.0 technologies for telecom services. As the services are today mainly driven by the user's needs, and proposed the concept of unique customizable service interface

Requirements-Driven Adaptation of Choreographed Interactions

Electronic services are emerging as the de-facto enabler of interaction interoperability across organization boundaries. Cross-organizational interactions are often “choreographed”, i.e. specified by a messaging protocol from a global point of view independent of the local view of each interacting organization. Local requirements motivating an interaction as well as the global contextual requirements governing the interaction inevitably evolve over time, requiring adaptation of the corresponding interaction protocol. Adaptation of an interaction protocol must ensure the satisfaction of both sets of interaction requirements while maintaining consistency between the global view and the local views of an interaction specification. Such adaptation is not possible with the current state-of-the-art representations of choreographed interactions, as they capture only operational messaging specifications detached from both local organizational requirements as well as global contextual requirements. This thesis presents three novel contributions that tackle adaptation of choreographed interaction protocols: an automated technique for deriving an interaction protocol from requirements, a formalization of consistency between local and global views, and a framework for guiding the adaptation of a choreographed interaction. A choreographed interaction is specified using models of organizational requirements motivating the interaction. We employ the formal semantics embedded in requirements models to automatically derive an interaction protocol. We propose a framework for relating the global and local views of interaction specification and maintaining consistency between them. We develop a metamodel for interaction specification, from which we enumerate adaptation operations. We build a catalogue that provides guidance on performing each operation and propagating changes between the global and local views. These contributions are evaluated using examples from the literature as well as a real-world case study

BUSINESS MODELS DESIGN IN BUSINESS NETWORKS

Previous research in the area of business models has focused on their use in the context of an individual organization and has failed to incorporate considerations associated with a network of business partners in a candidate business model. Building on existing literature, this paper reports on an ongoing work which investigates the challenges associated with designing business models for wider business operation scenarios, commonly known as business networks, where there is a need to foresee and manage critical decision-making points. The research methodology combines literature review and interactive research including insights derived from participant discussions in a research workshop. The documented data captured during the workshop was used as an input for further refinement of the initial networked business model design constructs. The result is a conceptual framework that provides a set of interrelated design elements for business models in network environments. The design elements are the decision points for an organization where its networked operation has to be configured, operated, optimized and dynamically reconfigured. The framework was validated through a case study in the oil and gas industry with the aim of improving operational planning among business partners. This work is supported in part by ARC Linkage Grant LP140101062 (Transforming Banking Service Delivery Through Connected Communities) and ARC Discovery Grant DP140103788