Knowledge Representation Concepts for Automated SLA Management

Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-quality commitments based upon predefined Service Level Agreements (SLAs) with the service customer. They need to manage, execute and maintain thousands of SLAs for different customers and different types of services, which needs new levels of flexibility and automation not available with the current technology. The complexity of contractual logic in SLAs requires new forms of knowledge representation to automatically draw inferences and execute contractual agreements. A logic-based approach provides several advantages including automated rule chaining allowing for compact knowledge representation as well as flexibility to adapt to rapidly changing business requirements. We suggest adequate logical formalisms for representation and enforcement of SLA rules and describe a proof-of-concept implementation. The article describes selected formalisms of the ContractLog KR and their adequacy for automated SLA management and presents results of experiments to demonstrate flexibility and scalability of the approach.Comment: Paschke, A. and Bichler, M.: Knowledge Representation Concepts for Automated SLA Management, Int. Journal of Decision Support Systems (DSS), submitted 19th March 200

Knowledge-based support in Non-Destructive Testing for health monitoring of aircraft structures

Maintenance manuals include general methods and procedures for industrial maintenance and they contain information about principles of maintenance methods. Particularly, Non-Destructive Testing (NDT) methods are important for the detection of aeronautical defects and they can be used for various kinds of material and in different environments. Conventional non-destructive evaluation inspections are done at periodic maintenance checks. Usually, the list of tools used in a maintenance program is simply located in the introduction of manuals, without any precision as regards to their characteristics, except for a short description of the manufacturer and tasks in which they are employed. Improving the identification concepts of the maintenance tools is needed to manage the set of equipments and establish a system of equivalence: it is necessary to have a consistent maintenance conceptualization, flexible enough to fit all current equipment, but also all those likely to be added/used in the future. Our contribution is related to the formal specification of the system of functional equivalences that can facilitate the maintenance activities with means to determine whether a tool can be substituted for another by observing their key parameters in the identified characteristics. Reasoning mechanisms of conceptual graphs constitute the baseline elements to measure the fit or unfit between an equipment model and a maintenance activity model. Graph operations are used for processing answers to a query and this graph-based approach to the search method is in-line with the logical view of information retrieval. The methodology described supports knowledge formalization and capitalization of experienced NDT practitioners. As a result, it enables the selection of a NDT technique and outlines its capabilities with acceptable alternatives

IaaS-cloud security enhancement: an intelligent attribute-based access control model and implementation

The cloud computing paradigm introduces an efficient utilisation of huge computing resources by multiple users with minimal expense and deployment effort compared to traditional computing facilities. Although cloud computing has incredible benefits, some governments and enterprises remain hesitant to transfer their computing technology to the cloud as a consequence of the associated security challenges. Security is, therefore, a significant factor in cloud computing adoption. Cloud services consist of three layers: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). Cloud computing services are accessed through network connections and utilised by multi-users who can share the resources through virtualisation technology. Accordingly, an efficient access control system is crucial to prevent unauthorised access. This thesis mainly investigates the IaaS security enhancement from an access control point of view. [Continues.

SIFT: Building an Internet of safe Things

As the number of connected devices explodes, the use scenarios of these devices and data have multiplied. Many of these scenarios, e.g., home automation, require tools beyond data visualizations, to express user intents and to ensure interactions do not cause undesired effects in the physical world. We present SIFT, a safety-centric programming platform for connected devices in IoT environments. First, to simplify programming, users express high-level intents in declarative IoT apps. The system then decides which sensor data and operations should be combined to satisfy the user requirements. Second, to ensure safety and compliance, the system verifies whether conflicts or policy violations can occur within or between apps. Through an office deployment, user studies, and trace analysis using a large-scale dataset from a commercial IoT app authoring platform, we demonstrate the power of SIFT and highlight how it leads to more robust and reliable IoT apps

A core ontology for business process analysis

Business Process Management (BPM) aims at supporting the whole life-cycle necessary to deploy and maintain business processes in organisations. An important step of the BPM life-cycle is the analysis of the processes deployed in companies. However, the degree of automation currently achieved cannot support the level of adaptation required by businesses. Initial steps have been performed towards including some sort of automated reasoning within Business Process Analysis (BPA) but this is typically limited to using taxonomies. We present a core ontology aimed at enhancing the state of the art in BPA. The ontology builds upon a Time Ontology and is structured around the process, resource, and object perspectives as typically adopted when analysing business processes. The ontology has been extended and validated by means of an Events Ontology and an Events Analysis Ontology aimed at capturing the audit trails generated by Process-Aware Information Systems and deriving additional knowledge

Development of computer software to analyze entire LANDSAT scenes and to summarize classification results of variable-size polygons

The Forest Pest Management Division (FPMD) of the Pennsylvania Bureau of Forestry has the responsibility for conducting annual surveys of the State's forest lands to accurately detect, map, and appraise forest insect infestations. A standardized, timely, and cost-effective method of accurately surveying forests and their condition should enhance the probability of suppressing infestations. The repetitive and synoptic coverage provided by LANDSAT (formerly ERTS) makes such satellite-derived data potentially attractive as a survey medium for monitoring forest insect damage over large areas. Forest Pest Management Division personnel have expressed keen interest in LANDSAT data and have informally cooperated with NASA/Goddard Space Flight Center (GSFC) since 1976 in the development of techniques to facilitate their use. The results of this work indicate that it may be feasible to use LANDSAT digital data to conduct annual surveys of insect defoliation of hardwood forests