OBOME - Ontology based opinion mining in UBIPOL

Ontologies have a special role in the UBIPOL system, they help to structure the policy related context, provide conceptualization for policy domain and use in the opinion mining process. In this work we presented a system called Ontology Based Opinion Mining Engine (OBOME) for analyzing a domain-specific opinion corpus by first assisting the user with the creation of a domain ontology from the corpus. We determined the polarity of opinion on the various domain aspects. In the former step, the policy domain aspect has are identified (namely which policy category is represented by the concept). This identification is supported by the policy modelling ontology, which describe the most important policy – related classes and structure. Then the most informative documents from the corpus are extracted and asked the user to create a set of aspects and related keywords using these documents. In the latter step, we used the corpus specific ontology to model the domain and extracted aspect-polarity associations using grammatical dependencies between words. Later, summarized results are shown to the user to analyze and store. Finally, in an offline process policy modeling ontology is updated

Unleashing the Power of Hashtags in Tweet Analytics with Distributed Framework on Apache Storm

Twitter is a popular social network platform where users can interact and post texts of up to 280 characters called tweets. Hashtags, hyperlinked words in tweets, have increasingly become crucial for tweet retrieval and search. Using hashtags for tweet topic classification is a challenging problem because of context dependent among words, slangs, abbreviation and emoticons in a short tweet along with evolving use of hashtags. Since Twitter generates millions of tweets daily, tweet analytics is a fundamental problem of Big data stream that often requires a real-time Distributed processing. This paper proposes a distributed online approach to tweet topic classification with hashtags. Being implemented on Apache Storm, a distributed real time framework, our approach incrementally identifies and updates a set of strong predictors in the Na\"ive Bayes model for classifying each incoming tweet instance. Preliminary experiments show promising results with up to 97% accuracy and 37% increase in throughput on eight processors.Comment: IEEE International Conference on Big Data 201

Natural Language Processing in-and-for Design Research

We review the scholarly contributions that utilise Natural Language Processing (NLP) methods to support the design process. Using a heuristic approach, we collected 223 articles published in 32 journals and within the period 1991-present. We present state-of-the-art NLP in-and-for design research by reviewing these articles according to the type of natural language text sources: internal reports, design concepts, discourse transcripts, technical publications, consumer opinions, and others. Upon summarizing and identifying the gaps in these contributions, we utilise an existing design innovation framework to identify the applications that are currently being supported by NLP. We then propose a few methodological and theoretical directions for future NLP in-and-for design research

Insights to Problems, Research Trend and Progress in Techniques of Sentiment Analysis

The research-based implementations towards Sentiment analyses are about a decade old and have introduced many significant algorithms, techniques, and framework towards enhancing its performance. The applicability of sentiment analysis towards business and the political survey is quite immense. However, we strongly feel that existing progress in research towards Sentiment Analysis is not at par with the demand of massively increasing dynamic data over the pervasive environment. The degree of problems associated with opinion mining over such forms of data has been less addressed, and still, it leaves the certain major scope of research. This paper will brief about existing research trends, some important research implementation in recent times, and exploring some major open issues about sentiment analysis. We believe that this manuscript will give a progress report with the snapshot of effectiveness borne by the research techniques towards sentiment analysis to further assist the upcoming researcher to identify and pave their research work in a perfect direction towards considering research gap

Big data warehouse framework for smart revenue management

Revenue Management’s most cited definitions is probably “to sell the right accommodation to the right customer, at the right time and the right price, with optimal satisfaction for customers and hoteliers”. Smart Revenue Management (SRM) is a project, which aims the development of smart automatic techniques for an efficient optimization of occupancy and rates of hotel accommodations, commonly referred to, as revenue management. One of the objectives of this project is to demonstrate that the collection of Big Data, followed by an appropriate assembly of functionalities, will make possible to generate a Data Warehouse necessary to produce high quality business intelligence and analytics. This will be achieved through the collection of data extracted from a variety of sources, including from the web. This paper proposes a three stage framework to develop the Big Data Warehouse for the SRM. Namely, the compilation of all available information, in the present case, it was focus only the extraction of information from the web by a web crawler – raw data. The storing of that raw data in a primary NoSQL database, and from that data the conception of a set of functionalities, rules, principles and semantics to select, combine and store in a secondary relational database the meaningful information for the Revenue Management (Big Data Warehouse). The last stage will be the principal focus of the paper. In this context, clues will also be giving how to compile information for Business Intelligence. All these functionalities contribute to a holistic framework that, in the future, will make it possible to anticipate customers and competitor’s behavior, fundamental elements to fulfill the Revenue Managemen

Big data and Sentiment Analysis considering reviews from e-commerce platforms to predict consumer behavior

Treballs Finals del Màster de Recerca en Empresa, Facultat d'Economia i Empresa, Universitat de Barcelona, Curs: 2019-2020, Tutor: Javier Manuel Romaní Fernández ; Jaime Gil LafuenteNowadays and since the last two decades, digital data is generated on a massive scale, this phenomenon is known as Big Data (BD). This phenomenon supposes a change in the way of managing and drawing conclusions from data. Moreover, techniques and methods used in artificial intelligence shape new ways of analysis considering BD. Sentiment Analysis (SA) or Opinion Mining (OM) is a topic widely studied for the last few years due to its potential in extracting value from data. However, it is a topic that has been more explored in the fields of engineering or linguistics and not so much in business and marketing fields. For this reason, the aim of this study is to provide a reachable guide that includes the main BD concepts and technologies to those who do not come from a technical field such as Marketing directors. This essay is articulated in two parts. Firstly, it is described the BD ecosystem and the technologies involved. Secondly, it is conducted a systematic literature review in which articles related with the field of SA are analysed. The contribution of this study is a summarization and a brief description of the main technologies behind BD, as well as the techniques and procedures currently involved in SA