Interpreting infrastructure: Defining user value for digital financial intermediaries.

The 3DaRoC project is exploring digital connectivity and peer-to-peer relationships in financial services. In the light of the near collapse of the UK and world financial sector, understanding and innovating new and more sustainable approaches to financial services is now a critical topic. At the same time, the increasing penetration and take-up of robust high-speed networks, dependable peerto- peer architectures and mobile multimedia technologies offer novel platforms for offering financial services over the Internet. These new forms of digital connectivity give rise to opportunities in doing financial transactions in different ways and with radically different business models that offer the possibility of transforming the marketplace. One area in the digital economy that has had such an effect is in the ways that users access and use digital banking and payment services. The impact of the new economic models presented by these digital financial services is yet to be fully determined, but they have huge potential as disruptive innovations, with a potentially transformative effect on the way that services are offered to users. Little is understood about how technical infrastructures impact on the ways that people make sense of the financial services that they use, or on how these might be designed more effectively. 3DaRoC is exploring this space working with our partners and end users to prototype and evaluate new online, mobile, ubiquitous and tangible technologies, exploring how these services might be extended.Executive Summary: Drawing from Studies of Use - the value, use and interpretation of infrastructure in digital intermediaries to their users. The UK economy has a huge dependence on financial services, and this is increasingly based on digital platforms. Innovating new economic models around consumer financial services through the use of digital technologies is seen as increasingly important in developed economies. There are a number of drivers for this, ranging from national economic factors to the prosaic nature of enabling cheap, speedy and timely interactions for users. The potential for these new digital solutions is that they will allay an over-reliance on the traditional banking sector, which has proved itself to be unstable and risky, and we have seen a number of national policy moves to encourage growth in this sector. Partly as a result of the 2008 banking crisis, there has been an explosion in peer-to-peer financial services for non-professional consumers. These organisations act as intermediaries between users looking to trade goods or credit. However, building self-sustaining or profitable financial services within this novel space is itself fraught with commercial, regulatory, technical and social problems. This document reports on the value, use and interpretation of infrastructure in digital intermediaries to their users, describing analysis of contextual field studies carried out in two retail digital financial intermediary organisations: Zopa Limited and the Bristol Pound. It forms the second milestone document in the 3DaRoC project, developing patterns of use that have arisen on the back of the technical infrastructures in the two organisations that form cases for examination. Its purpose is to examine how the two different technical infrastructures that underpin the transactions that they support–composed of the back-office hardware and software, data structures, the networking and communications technologies used, supported consumer devices, and the user interfaces and interaction design–have provided opportunities for users to realise their financial and other needs. While we orient towards the issues of service use (and its problems), we also examine the activities and expectations of their various users. Our research has involved teams from Lancaster University examining Zopa and Brunel University focusing on the Bristol Pound over approximately a one-year period from October 2013 to October 2014. Extensive interviews, document analysis, observation of user interactions, and other methods have been employed to develop the process analyses of the firms presented here. This report comprises of three key sections: descriptions of the user demographics for Zopa and the Bristol Pound, a discussion about the user experience and its role in community, and an examination of the role of usage data in the development of these a products. We conclude with final analytical section drawing preliminary conclusions from the research presented.The 3DaRoC project is funded by the RCUK Digital Economy ‘Research in the Wild’ theme (grant no. EP/K012304/1)

GRIDKIT: Pluggable overlay networks for Grid computing

A `second generation' approach to the provision of Grid middleware is now emerging which is built on service-oriented architecture and web services standards and technologies. However, advanced Grid applications have significant demands that are not addressed by present-day web services platforms. As one prime example, current platforms do not support the rich diversity of communication `interaction types' that are demanded by advanced applications (e.g. publish-subscribe, media streaming, peer-to-peer interaction). In the paper we describe the Gridkit middleware which augments the basic service-oriented architecture to address this particular deficiency. We particularly focus on the communications infrastructure support required to support multiple interaction types in a unified, principled and extensible manner-which we present in terms of the novel concept of pluggable overlay networks

Renewable energy balancing with thermal grid support

Waste heat valorisation in process industry is a common strategy today. The residual heat is converted to electricity by using steam turbines or organic Rankine cycles. As this energy conversion is likely constructed as an integral cooling capacity for the primary process, loss of electricity production will result in reduced process cooling and hence production capacity loss. This restriction prevents these generators to deliver supporting services to the electrical grid. In this paper, it is proven that coupling waste heat recovery with a district heating network provides flexibility to the electricity generation while ensuring cooling capacity to the process. This flexibility can be utilised by a Virtual Power Plant (VPP), e. g., to compensate for the variable output of renewable energy sources. Today, the power fluctuations are only compensated by traditional power plants (gas, coal) due to the scale and flexibility of these power plants. In this paper, a strategy is defined to balance variable (renewable) production with industrial waste heat. As such, some grid support tasks can be transferred from the central power plants to decentralised generation units. The backup of the variable sources is provided by utilising the local available capacity, while maintaining or improving energy efficiency of exothermal industrial processes. Operational boundaries are defined and new challenges identified. In this paper, firstly, the heat sources available for this concept are identified. Secondly, the properties of the different conversion technologies are described. Thirdly, the benefits of a virtual power plant utilising waste heat are determined. Finally, this VPP concept is verified by means of a case study in Belgium, Ostend Energy port. Available heat from biomass, chemical processing and waste incineration is used as primary energy source to balance local renewable production

Understanding Internet topology: principles, models, and validation

Building on a recent effort that combines a first-principles approach to modeling router-level connectivity with a more pragmatic use of statistics and graph theory, we show in this paper that for the Internet, an improved understanding of its physical infrastructure is possible by viewing the physical connectivity as an annotated graph that delivers raw connectivity and bandwidth to the upper layers in the TCP/IP protocol stack, subject to practical constraints (e.g., router technology) and economic considerations (e.g., link costs). More importantly, by relying on data from Abilene, a Tier-1 ISP, and the Rocketfuel project, we provide empirical evidence in support of the proposed approach and its consistency with networking reality. To illustrate its utility, we: 1) show that our approach provides insight into the origin of high variability in measured or inferred router-level maps; 2) demonstrate that it easily accommodates the incorporation of additional objectives of network design (e.g., robustness to router failure); and 3) discuss how it complements ongoing community efforts to reverse-engineer the Internet

DIY networking as a facilitator for interdisciplinary research on the hybrid city

DIY networking is a technology with special characteristics compared to the public Internet, which holds a unique potential for empowering citizens to shape their hybrid urban space toward conviviality and collective awareness. It can also play the role of a “boundary object” for facilitating interdisciplinary interactions and participatory processes between different actors: researchers, engineers, practitioners, artists, designers, local authorities, and activists. This position paper presents a social learning framework, the DIY networking paradigm, that we aim to put in the centre of the hybrid space design process. We first introduce our individual views on the role of design as discussed in the fields of engineering, urban planning, urban interaction design, design research, and community informatics. We then introduce a simple methodology for combining these diverse perspectives into a meaningful interdisciplinary collaboration, through a series of related events with different structure and framing. We conclude with a short summary of a selection of these events, which serves also as an introduction to the CONTACT workshop on facilitating information sharing between strangers, in the context of the Hybrid City III conference