Seeking Synergies Between Four Views of Service in the IS Field

The term service appears in IS in contexts ranging from visible business activities performed for customers through invisible computerized responses to computerized requests deep within IT infrastructures. After distinguishing between rigorous definitions of service and treatment of service as an analytical lens, this paper presents a framework that distinguishes between four lenses for understanding and analyzing services and systems in the IS field. Each lens is directly applicable to many situations, and less applicable elsewhere. This paper summarizes each lens and identifies potential synergies between pairs of lenses. The synergies may help in using secondary lenses to support analyses guided by a primary lens. The range of lenses helps in understanding the range of meanings of service in IS

Civil society roles in transition: towards sustainable food?

Civil society organisations (CSOs) are often conspicuously absent in policy discussions and strategic planning about food security and the environmental sustainability of food systems. However, findings from a recent study of UK-based CSOs indicate that these groups make a variety of important contributions towards innovation in both policy and practice. This briefing paper draws attention to the disconnection between the narrowly constrained treatment of CSOs within policy circles, and the broad range of different ways that they actually engage with and influence policy and market conditions. Its purpose is to provoke new ways of thinking about civil society and provide CSOs with a new logic (and evidence) to underpin their efforts to leverage resources. Key messages are as follows: - UK-based CSOs have historically made significant contributions to the innovation trajectories of our food and agriculture systems - In contrast to markets, which tend towards homogeneity and are fuelled by competition, characteristics of civil society that crucially underpin these contributions are diversity and collaboration - Policy ignorance of civil society – its purposes, how it operates and its contributions to the development of agro-food systems – must be addressed, e.g. by incentivising and creating spaces for exchange of ideas and practices between CSOs, policy-makers and academics - Established ways of engaging CSOs in the governance of agro-food systems must be re-thought and more appropriate modes and levels of intervention in and support for civil society must be sough

Densifying the sparse cloud SimSaaS: The need of a synergy among agent-directed simulation, SimSaaS and HLA

Modelling & Simulation (M&S) is broadly used in real scenarios where making physical modifications could be highly expensive. With the so-called Simulation Software-as-a-Service (SimSaaS), researchers could take advantage of the huge amount of resource that cloud computing provides. Even so, studying and analysing a problem through simulation may need several simulation tools, hence raising interoperability issues. Having this in mind, IEEE developed a standard for interoperability among simulators named High Level Architecture (HLA). Moreover, the multi-agent system approach has become recognised as a convenient approach for modelling and simulating complex systems. Despite all the recent works and acceptance of these technologies, there is still a great lack of work regarding synergies among them. This paper shows by means of a literature review this lack of work or, in other words, the sparse Cloud SimSaaS. The literature review and the resulting taxonomy are the main contributions of this paper, as they provide a research agenda illustrating future research opportunities and trends

Humanitarian aid as an integral part of the European Union's external action: the challenge of reconciling coherence and independence

The article focuses on the European Union's (EU) humanitarian aid policy. It addresses the challenge for the EU to deliver independent humanitarian aid while simultaneously seeking to establish more coherence between its external policies. The article examines how the EU tries to reconcile these potentially conflicting policy goals, both de jure and in practice. Empirically, it explores the interaction between EU humanitarian aid and development cooperation, the Common Foreign and Security Policy, and trade policy. While the independence of the humanitarian aid delivery is, for the most part, not being undermined, it remains difficult to establish positive synergies with other external policies because of institutional hurdles and legal constraints, as well as political obstacles and operational incompatibilities

The Role of Auctions in Allocating Public Resources

This paper provides an economic framework within which to consider the effectiveness and limitations of auction markets. The paper looks at the use of auctions as a policy instrument and the effects of auction design on consumer interests, the efficient allocation of resources, and industry competitiveness.Australia; Research; Ascending-bid auction; Auctions; Bidders; Conservation funds; Descending-bid auction; Dutch auction; English auction; Environmental Management; First-price sealed-bid auction; Infrastructure; Markets; Oral auction; Outcry auction; Pollutant emission permits; Power supply contracts; Public resources; Radio- spectrum; Second-price sealed-bid auction Spectrum licences; Vickrey auction; Water rights;

Internationalisation and Equality and Diversity in Higher Education: Merging Identities

Summary This project arises out of Eade and Peacock’s (2009) scoping report, commissioned by Equality Challenge Unit (ECU) entitled Internationalising equality and equalising internationalisation: The intersection between internationalisation and Equality and Diversity in higher education. The principal aim of the current study is to identify the advantages of building on the intersection of Internationalisation and E and D agendas, through an exploration of the effective mechanisms for linking E and D and internationalisation policies, structures and activities within a small sample of heterogenous HE institutions located in Australia, England and Wales. Reflecting a multi-level and mixed-method approach this report provides an in-depth account of awareness, commitment, understanding and involvement of domestic and international staff and students, and other key players, in Internationalisation and Equality and Diversity. This account is supported by examples of good practice and synergy and consideration of areas of potential improvement in the two fields. The mixed-method approach involves desk research to consider the influence of geographical location, profile and size on rationales for internationalisation and commitment to Equality and Diversity, complemented by interviews of key personnel to provide insights regarding performance, accessibility etc. Data regarding staff and student awareness, perceptions and dispositions is captured via online survey and focus groups. Finally a review of the literature supports data interpretation by suggesting emergent key themes. Institutional challenges are identified within the context of what may be learned from other organisational forms. A central focus is the student learning experience, with discussions embracing key issues such as competing perspectives on learner support models, the association between inclusive curricula and multicultural education and attendant barriers and tensions. Extensive and systematic analysis of institutional policy in Internationalisation and Equality and Diversity within specific local contexts provides substantial evidence of how current and future direction is shaped by the socio-economic and cultural make-up of surrounding communities, tempered by institutional aspirations in the global arena. The insights of senior managers provide the personal accounts and deep insights into the ongoing strategic initiatives and perceived challenges which determine the practice which emerges from the rhetoric of policy statements. The in-depth exploration of awareness, perceptions and dispositions of staff and students serves to highlight a striking continuity of perspective across the range of stakeholders, within different institutions which approach Internationalisation and Equality and Diversity from widely contrasting positions vis-à-vis locality, status, market position and relative size. Seemingly, any shortcomings of policy to practice transfer are not the outcome of a lack of will on the part of those who have engaged in this research, but rather reflect the complexity of finding the most appropriate way, whether senior manager, teacher, support and development professional, student or other stakeholder. The challenges of internationalisation and Equality and Diversity simply manifest themselves in different ways at different levels within different institutional contexts and key messages from this research include for example: • The need to manage structural diversity within the framework of a broadly-based business-case approach in order to maintain internal cohesion and external credibility. Such an approach should acknowledge diversity of mission which derives from the nature of the global-local interface, profile, status etc. • Broad awareness of the potential synergies between Internationalisation and E and D within a framework of inclusive practice • Broad consensus surrounding the merits of inclusion embodying both local and global dimensions. At this level, diversity of mission, location, status etc. becomes irrelevant. Universities with different cultures can learn much from each other since inclusion should be the response of all institutions recruiting international and/or students from a diversity of cultural, ethnic, religious, socio-economic etc. backgrounds • Awareness of tensions at policy and practice levels, which might be eased by appropriate organisational structures and processes designed specifically to embed synergy across institutions • Acknowledgement of the need to embed the concept of synergy at three levels of diversity: structural (demographic mix); classroom (curriculum and pedagogies) and interactional (informal and social settings) • The significance of readily accessible research-informed and evidence-based practice to raise awareness, build confidence, promote engagement and inform future direction within cross-disciplinary and cross-institutional context

Insinking: A Methodology to Exploit Synergy in Transportation

vehicle routing;cooperative games;retailing;insinking;Shapley Monotonic Path;Logistic Service Providers

Mapping the Domain of Service Science

The emerging discipline of service science currently lacks coherence because it calls on knowledge from many disciplines and covers topics ranging from services involving human interaction and discretion through invisible services that are hidden in computerized infrastructures. This paper explains the service domain framework, which is designed to help in understanding, analyzing, and researching service topics across the entire domain of service science. This framework is presented as four concentric layers, with the inner layer most closely related to specific service processes and activities, and each of the other layers successively broader in scope and further from action related to specific services. Figures in the paper illustrate the location of topics from different disciplines, synergies between quadrants, links within layers, the location of service-dominant logic, the location of various aspects of SaaS, and the path for bypassing the gap between human and machine services