32,028 research outputs found
The Impacts of System Quality on use Under Top Management Support as Moderating Variables in the Implementation of Enterprise Resource Planning
The purpose of this study is to analyze the impacts of system quality on use, and as well as to analyze the role of top management support as a moderate variable on the system quality effects on use in ERP implemented at some universities. In hope to achieve a superior and notable higher education system, the government decided to implement an independent institution with dignified, credible, and accountable accreditation viewed as a national and international referral and that is the National Accreditation Board of Higher Education (BAN- PT), and one of BAN-PT rating is to measure how far the ERP implementation is in College. This research was conducted in East Java Indonesia, taking 164 colleges as samples, with analysis tools using SEM version 22. The results showed that the system quality does not affect the use with p value = 0.213, and the moderate top management support in system quality impacts on use ERP Colleges, using p value = 0.000. The research conclusions are:
1). The most influential Indicator in top management support in order to determine the success of ERP implementation in colleges largely depends on the budget availability provided by the management, 2). The top management support variable is significantly proven to have contributed in strengthening or lessening the effect of system quality on use, 3) Universities in East Java-Indonesia in the implementation of ERP system are already reflecting the level of the user satisfaction above the average, as seen from the distribution of respondents responses that show an average value of 3.65 on a scale of 5, and which can be considered as good.
Keywords: ERP, top management support, and college
Investigating Successful Enterprise Resource Planning Implementation in Higher Education Institutions
This thesis investigates the successful implementation of Enterprise Resource Planning (ERP) in
Higher Educational Institutions (HEIs). ERP is a business management system that has emerged
to support organisations with a system of integrated applications to enhance their Information
Technology (IT) infrastructures, enhance business processes and deliver a high quality of services.
Research indicates limited success for implementing numerous ERP ventures and failure rates
estimated between 60% and 90%. The failure of ERP implementation in higher education
institutions (HEIs) worldwide is much higher in comparison to other sectors, such as banking or
manufacturing, yet limited research has been conducted on this issue. There is a lack of sufficient
knowledge, expertise and training to implement such sophisticated integrated systems and top
management lacks the ability to take appropriate decisions for ERP implementation. However,
merely focusing on several factors influencing ERP implementation may not suffice, as there is a
need for a systematic decision-making process for adopting and implementing ERP systems in
HEIs. The limited number of ERP applications being used in HEIs has resulted in inadequate
research and many issues which require further exploration. Despite this, all the implications for
successful implementation of ERP systems have yet to be assessed in HEIs, making it a relevant
area for study and creating a need for a unique piece of research work. Thus, the researcher
demonstrates that it is of high importance to investigate this area and contribute towards
successful ERP implementations.
The present study adopted an interpretivist research philosophy and the approach was inductive
in nature. To collect the data from the selected case studies, a semi structured interview protocol
was designed in accordance with the research objectives which was aimed at getting the views
and opinions of both the higher management personnel as well as technical level staff from the
selected sample of universities. The study was focused on the implementation of ERP systems
for higher education institutions in Jordan. Jordan has the highest demand for higher education
in the region and the number of enrolments is growing annually. The demand for ERP systems in
Jordan is rising owing to the rapid growth of the Internet and mobile users and the increase in
the literacy rate. The content analysis technique was used supported by NVivi11 software to process the data gathered from the sample. The key success factors identified from the participants were split into technical, organizational, project and project support categories.
This research made several contributions to knowledge. These included 1) the identification and
characterisation of three new sector and context-specific KSFs, namely: the selection of the right
ERP system; the need for qualified IT staff for in-house maintenance and fair vendor relations. 2)
The development of a framework for enhancing ERP implementation. 3) Evaluation measures of
ERP performance from an organisational, technical, project, and project support system
perspective. 4) Development of a synthesized model that contains mapped and prioritised KSFs
on the ERP implementation lifecycle based on their importance for successful implementation.
In addition to these reflected theoretical contributions, this research also highlights the
implications on the practices of higher education institutes, particularly for, but not limited to,
Jordanian HEIs. The research findings provide an insight into the KSFs that are important for the
successful implementation of ERP systems, identifying two new implementation lifecycle stages,
the influential factors being mapped across the lifecycle phases providing a more detailed and
in-depth understanding of what is required
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Investigating enterprise resource planning adoption and implementation in service sector organisations
This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel UniversityThis thesis investigates Enterprise Resource Planning (ERP) adoption and implementation in Service Sector Organisations (SSOs). ERP is a business management system that has emerged to support organisations to use a system of integrated applications to enhance their Information Technology (IT) infrastructures, enhance business processes and deliver high quality of services. Regardless of the fact that several other sector organisations have adopted and implemented ERP systems, its application in SSOs is rather inadequate. Among other reasons, two core rationales can be attributed to the latter fact – firstly, SSOs lack the sufficient knowledge, expertise and training to implement such sophisticated integrated systems and secondly, the top management lacks the ability to take appropriate decisions for ERP adoption and implementation. However, merely focusing on a number of factors influencing ERP adoption and implementation may not be suffice, as there is a need for a systematic decision-making process for adopting and implementing ERP systems in SSOs. The limited number of ERP systems’ applications in SSOs has resulted in inadequate research in this area with many issues, like its adoption and implementation requiring further exploration. Despite, the implications of ERP systems have yet to be assessed in SSOs, leaving ample scope for relevance and producing a unique piece of research work. Thus, the author demonstrates that it is of high importance to investigate this area within SSOs and contribute towards successful ERP adoption and implementation.
This thesis makes a step forward and contributes to the body of knowledge as it: investigates factors influencing the decision-making process for ERP adoption and implementation in SSOs, prioritises the importance of factors influencing ERP adoption and implementation, evaluates ERP lifecycle phases and stages, maps the ERP factors on different phases and stages of the ERP lifecycle, and in doing so, to propose a model for ERP adoption and implementation in SSOs. The author claims that such an ERP adoption and implementation process in SSOs is significant and novel as: it extends established norms for ERP adoption
and implementation, by including Analytical Hierarchy Process (AHP) technique for prioritising the importance of factors, thus, facilitating SSOs to produce more robust proposals for ERP adoption and implementation. The author further assess the proposed ERP adoption and implementation model by using a qualitative, interpretive, multiple case study research strategy. Findings from two case studies demonstrate that such a systematic approach contributes towards more robust decisions for ERP adoption and implementation and indicates that it is acceptable by the case study organisations. The thesis proposes, assesses and presents a novel model for ERP adoption and implementation in SSOs and contributes to the body of knowledge by extending the literature.King Abdulaziz University and Saudi Arabia Cultural Burea
Development of the supply chain oriented quality assurance system for aerospace manufacturing SMEs and its implementation perspectives
Aerospace manufacturing SMEs are continuously facing the challenge on managing their supply chain and complying with the aerospace manufacturing quality standard requirement due to their lack of resources and the nature of business. In this paper, the ERP system based approach is presented to quality control and assurance work in light of seamless integration of in-process production data and information internally and therefore managing suppliers more effectively and efficiently. The Aerospace Manufacturing Quality Assurance Standard (BS/EN9100) is one of the most recognised and essential protocols for developing the industry-operated-and-driven quality assurance systems. The research investigates using the ERP based system as an enabler to implement BS/EN9100 quality management system at manufacturing SMEs and the associated implementation and application perspectives. An application case study on a manufacturing SME is presented by using the SAP based implementation, which helps further evaluate and validate the approach and application system development
SMEs COMPETITIVE ADVANTAGE AND ENTERPRISE RESOURCE PLANNING IMPLEMENTATION: FINDING FROM CENTRAL JAVA
Enterprise Resource Planning (ERP) is an integrated application software for widespread use in the
organization. The aim of this study is to determine factors that affect the successful implementation of
ERP in Small and Medium Enterprises (SMEs) in Central Java in order to build competitive advantage. To
test the hypothesis, this study utilized data from 107 SMEs in Central Java. The results revealed that
variable Business Process Reengineering have the greatest influence toward the successful
implementation in Small and Medium Enterprises. It is suggested that SMEs should gain knowledge and
solidify its business process reengineering before implementing ERP
Management Accountant's Role and Functions in the Enterprise Resource Planning Environment - Author's Own Research into Enterprises in Poland
This article seeks to answer whether the implementation of an ERP system has an effect on the management accountant's tasks and functions, especially in the field of performance measurement and internal reporting. The ERP impacts on the controller's role in the organization will be evaluated using field studies on six enterprises owned by multinational corporations. The question that should be asked here is whether controller's functions and tasks will also be unaffected.Celem badania jest próba odpowiedzi na pytanie czy zastosowanie zintegrowanego systemu informatycznego w przedsiębiorstwie zmienia zadania i funkcje specjalisty do spraw rachunkowości zarządczej. Na podstawie studium przypadku sześciu przedsiębiorstw będących częścią koncernów międzynarodowych zostaje dokonana ocena wpływu zastosowania ERP na rolę kontrolera w organizacji. Autor odpowiada również na pytanie czy w funkcjach i zadaniach kontrolera nie zaobserwowane zostaną zmiany w związku z implementacją ERP
ABC Diffusion in the Age of Digital Economy: the UK Experience
Since the beginning of the 21st century, there has been a call for further research to trace the effects of the speedy changes in business environment on management accounting practices. This study assesses the impact of different information technologies on ABC adoption and implementation. It uses a cross-sectional survey of financial directors and controllers in the UK firms. Postal and electronic questionnaires have been used in order to collect the empirical data.
The findings revealed that the rate of ABC adoption has shown a number of changes between 1999 and 2005. The proportions of ABC users and those currently assessing it have dramatically fallen. The percentage of firms rejecting ABC has slightly fallen as well. However, there has been a considerable increase in the number of firms that abandoned ABC implementation and those firms that gave no consideration for its implementation. These results indicate a decrease in the popularity of ABC. ERP systems seem to have a slightly low significant impact on the initial decision of ABC adoption in those firms that do not have any consideration for ABC and firms that have an ERP system before ABC adoption.
Furthermore, the results indicate that firms use different information technologies in the ABC assessment and implementation. For ABC assessment, general software applications are the most preferable software packages while a mix of different ABC software packages is the most popular in the case of ABC implementation. Finally, the findings of this study provide an indication on the nature of the possible effect of general IT-related problems on ABC implementation
Adoption of Open Source and conventional ERP solutions for small and medium enterprises in manufacturing
Many studies on the Enterprise Resource Planning (ERP) market have indicated that very few ERPs have succeeded to fully meet the expectations of an organisation in particularly the Small and Medium Enterprises (SMEs). This is usually due to commercial reasons, because most of the ERP systems are primarily designed and developed for large corporations which is not suitable for simplified and rapidly changing SMEs. With the arrival of licence free open source ERPs and at an affordable price, the problem of capital shortage in SMEs is partially resolved while flexibility remains a problem. In order to solve the flexibility issue, this paper presents methods of (a) an industrial survey and (b) a multistage initiation model to compare open source ERPs and the advantages of conventional ERP’s modular structure to propose an alternative ERP platform. The finding concludes that this alternative platform is feasible to be developed by users as well as flexible enough for growing SMEs in manufacturing
Reasons behind ERP package adoption: a diffusion of innovations perspective
Enterprise Resource Planning (ERP) packages have been widely adopted and it is becoming clear that
this is driven by multiple rationales that may be simultaneously at odds and complimentary. In this
paper, we aim to develop a greater understanding of these rationales by taking ERP packages to be
innovations and analysing their adoption with reference to the theory of diffusion of innovations. In
particular, we consider the attributes of ERP packages that may affect their adoption such as relative
advantage, compatibility, complexiblity, trialability and observability. We argue that users’
perceptions of these attributes are not always accurate and these ’misconceptions’ can further explain
reasons for ERP adoption or rejection. Although our analysis aims to provide rich insights into the
adoption of ERP packages, the results of the study are arguably of further interest to the more general
study of packaged software and the more established literature on custom development
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