Modern democratic federations in the digital age: the conditions and prerequisites of electronic government (de-)centralization

This thesis discusses the process of administrative (de-)centralization of electronic government in 11 democratic federations. The research is comparative in nature and process-tracing was used as a primary data analysis method in order to identify the factors that led to the centralization or decentralization of the three electronic government areas. The following factors were discussed in the study: economic resources, the quality of public services, the quality of electronic government and the political orientation of the majority party in the parliament. The work not only analyzes the prerequisites for the actions of the central government regarding the electronic government system aimed at redistributing intergovernmental power-relations but also categorizes these actions in the context of redistribution of administrative powers. Based on the results of the study, the factors of centralization or decentralization of each electronic government area are highlighted, and the main strategies are outlined. As the thesis argues, the desire of federal center to improve the quality of public services and quality of electronic government leads to the decentralization of electronic services area with the centralization of electronic administration, while increasing of economic resources leads to greater centralization of both electronic administration and electronic services.http://www.ester.ee/record=b5145136*es

The Once-Only Principle

This open access State-of-the-Art Survey describes and documents the developments and results of the Once-Only Principle Project (TOOP). The Once-Only Principle (OOP) is part of the seven underlying principles of the eGovernment Action Plan 2016-2020. It aims to make the government more effective and to reduce administrative burdens by asking citizens and companies to provide certain standard information to the public authorities only once. The project was horizontal and policy-driven with the aim of showing that the implementation of OOP in a cross-border and cross-sector setting is feasible. The book summarizes the results of the project from policy, organizational, architectural, and technical points of view

Identity Management in Information Age Government: Exploring Concepts, Definitions, Approaches and Solutions

Our research question is the following: What could be a useful working definition of Identity Management in government at present? a) What are conceptualisations, definitions and approaches of IDM in government according to academic literature? b) Which e-authentication solutions have been developed in other jurisdictions

Public-sector Digitization: An Analytical Cost-effective Framework

It is an enduring request to reform and advance the quality of governmental systems according to the needs of society and economy. Some of the most critical tools for this purpose are the information and communication technologies (ICT). Electronic government, among other things, has been documented to increase efficiency of government operations and to provide better and more customized services to citizens and businesses. However, a review of the recent literature has uncovered both an inability to quantify the value creation of ICT implementation in public domains and a lack of an analytical cost-effectiveness framework to evaluate the monetary impacts of digitization on governance structures. This study offers an analytical method to quantify the gains from public services’ digitization and fo-cuses on electronic justice (e-justice), a sector with huge challenges ahead for public governance. We provide specific cashable financial gains for administrations that might originate from the digitization of judi-cial systems. The proposed method can make up a framework for setting digital priorities and helping governments seize the opportunities that digitization offers