Quality assessment and usage behavior of a mobile voice-over-IP service

Voice-over-IP (VoIP) services offer users a cheap alternative to the traditional mobile operators to make voice calls. Due to the increased capabilities and connectivity of mobile devices, these VoIP services are becoming increasingly popular on the mobile platform. Understanding the user's usage behavior and quality assessment of the VoIP service plays a key role in optimizing the Quality of Experience (QoE) and making the service to succeed or to fail. By analyzing the usage and quality assessments of a commercial VoIP service, this paper identifies device characteristics, context parameters, and user aspects that influence the usage behavior and experience during VoIP calls. Whereas multimedia services are traditionally evaluated by monitoring usage and quality for a limited number of test subjects and during a limited evaluation period, this study analyzes the service usage and quality assessments of more than thousand users over a period of 120 days. This allows to analyze evolutions in the usage behavior and perceived quality over time, which has not been done up to now for a widely-used, mobile, multimedia service. The results show a significant evolution over time of the number of calls, the call duration, and the quality assessment. The time of the call, the used network, and handovers during the call showed to have a significant influence on the users' quality assessments

Using Transcoding for Hidden Communication in IP Telephony

The paper presents a new steganographic method for IP telephony called TranSteg (Transcoding Steganography). Typically, in steganographic communication it is advised for covert data to be compressed in order to limit its size. In TranSteg it is the overt data that is compressed to make space for the steganogram. The main innovation of TranSteg is to, for a chosen voice stream, find a codec that will result in a similar voice quality but smaller voice payload size than the originally selected. Then, the voice stream is transcoded. At this step the original voice payload size is intentionally unaltered and the change of the codec is not indicated. Instead, after placing the transcoded voice payload, the remaining free space is filled with hidden data. TranSteg proof of concept implementation was designed and developed. The obtained experimental results are enclosed in this paper. They prove that the proposed method is feasible and offers a high steganographic bandwidth. TranSteg detection is difficult to perform when performing inspection in a single network localisation.Comment: 17 pages, 16 figures, 4 table

The Contributory Effect of Latency on the Quality of Voice Transmitted over the Internet

Deployment of Voice over Internet Protocol (VoIP) is rapidly growing worldwide due to the new services it provides and cost savings derived from using a converged IP network. However, voice quality is affected by bandwidth, delay, latency, jitter, packet loss e.t.c. Latency is the dominant factor that degrades quality of voice transfer. There is therefore strong need for a study on the effect of Latency with the view to improving Quality of Voice (QoV) in VoIP network. In this work, Poisson probability theorem, Markov Chain, Probability distribution theorems and Network performance metric were used to study the effect of latency on QoS in VoIP network. This is achieved by considering the effect of latency resulting from several components between two points in multiple networks. The NetQoS Latency Calculator, Net-Cracker Professional® for Modeling and Matlab/Simulink® for simulating network were tools used and the results obtained compare favourably well with theoretical facts

Detecting and Mitigating Denial-of-Service Attacks on Voice over IP Networks

Voice over IP (VoIP) is more susceptible to Denial of Service attacks than traditional data traffic, due to the former's low tolerance to delay and jitter. We describe the design of our VoIP Vulnerability Assessment Tool (VVAT) with which we demonstrate vulnerabilities to DoS attacks inherent in many of the popular VoIP applications available today. In our threat model we assume an adversary who is not a network administrator, nor has direct control of the channel and key VoIP elements. His aim is to degrade his victim's QoS without giving away his presence by making his attack look like a normal network degradation. Even black-boxed, applications like Skype that use proprietary protocols show poor performance under specially crafted DoS attacks to its media stream. Finally we show how securing Skype relays not only preserves many of its useful features such as seamless traversal of firewalls but also protects its users from DoS attacks such as recording of conversations and disruption of voice quality. We also present our experiences using virtualization to protect VoIP applications from 'insider attacks'. Our contribution is two fold we: 1) Outline a threat model for VoIP, incorporating our attack models in an open-source network simulator/emulator allowing VoIP vendors to check their software for vulnerabilities in a controlled environment before releasing it. 2) We present two promising approaches for protecting the confidentiality, availability and authentication of VoIP Services