Analyse et créativité pour la conception d'interaction avec l'habitat intelligent

International audienceConcevoir des interactions pour des systèmes innovants implique une première étape dans laquelle se mêlent découverte du domaine et des contraintes, créativité et mise en situation des idées sélectionnées. Cette étape a pour objectif de s'engager avec plus de confiance dans le processus de conception. Nous exposons ici une partie de notre démarche sur de nouvelles interactions avec l'habitat intelligent. Nous avons cherché à répondre le plus efficacement à nos différents objectifs par l'association de pratiques complémentaires que nous présentons succinctement avec un retour d'expérience sur leur mise en application et leur enchaînement

Anticipating user eXperience with a desired product: The AUX framework

Positive user experience (UX) has become a key factor in designing interactive products. It acts as a differentiator which can determine a product’s success on the mature market. However, current UX frameworks and methods do not fully support the early stages of product design and development. During these phases, assessment of UX is challenging as no actual user-product interaction can be tested. This qualitative study investigated anticipated user experience (AUX) to address this problem. Using the co-discovery method, participants were asked to imagine a desired product, anticipate experiences with it, and discuss their views with another participant. Fourteen sub-categories emerged from the data, and relationships among them were defined through co-occurrence analysis. These data formed the basis of the AUX framework which consists of two networks which elucidate 1) how users imagine a desired product and 2) how they anticipate positive experiences with that product. Through this AUX framework, important factors in the process of imagining future products and experiences were learnt, including the way in which these factors interrelate. Focusing on and exploring each component of the two networks in the framework will allow designers to obtain a deeper understanding of the required pragmatic and hedonic qualities of product, intended uses of product, user characteristics, potential contexts of experience, and anticipated emotions embedded within the experience. This understanding, in turn, will help designers to better foresee users’ underlying needs and to focus on the most important aspects of their positive experience. Therefore, the use of the AUX framework in the early stages of product development will contribute to the design for pleasurable UX

A fieldwork of the future with user enactments

Designing radically new technology systems that people will want to use is complex. Design teams must draw on knowledge related to people’s current values and desires to envision a preferred yet plausible future. However, the introduction of new technology can shape people’s values and practices, and what-we-know-now about them does not always translate to an effective guess of what the future could, or should, be. New products and systems typically exist outside of current understandings of technology and use paradigms; they often have few interaction and social conventions to guide the design process, making efforts to pursue them complex and risky. User Enactments (UEs) have been developed as a design approach that aids design teams in more successfully investigate radical alterations to technologies ’ roles, forms, and behaviors in uncharted design spaces. In this paper, we reflect on our repeated use of UE over the past five years to unpack lessons learned and further specify how and when to use it. We conclude with a reflection on how UE can function as a boundary object and implications for future work

mage: Fluid Moves Between Code and Graphical Work in Computational Notebooks

We aim to increase the flexibility at which a data worker can choose the right tool for the job, regardless of whether the tool is a code library or an interactive graphical user interface (GUI). To achieve this flexibility, we extend computational notebooks with a new API mage, which supports tools that can represent themselves as both code and GUI as needed. We discuss the design of mage as well as design opportunities in the space of flexible code/GUI tools for data work. To understand tooling needs, we conduct a study with nine professional practitioners and elicit their feedback on mage and potential areas for flexible code/GUI tooling. We then implement six client tools for mage that illustrate the main themes of our study findings. Finally, we discuss open challenges in providing flexible code/GUI interactions for data workers