Protecting and Restraining the Third Party in RFID-Enabled 3PL Supply Chains

A*Star SERC in Singapor

The drivers of Corporate Social Responsibility in the supply chain. A case study.

Purpose: The paper studies the way in which a SME integrates CSR into its corporate strategy, the practices it puts in place and how its CSR strategies reflect on its suppliers and customers relations. Methodology/Research limitations: A qualitative case study methodology is used. The use of a single case study limits the generalizing capacity of these findings. Findings: The entrepreneur’s ethical beliefs and value system play a fundamental role in shaping sustainable corporate strategy. Furthermore, the type of competitive strategy selected based on innovation, quality and responsibility clearly emerges both in terms of well defined management procedures and supply chain relations as a whole aimed at involving partners in the process of sustainable innovation. Originality/value: The paper presents a SME that has devised an original innovative business model. The study pivots on the issues of innovation and eco-sustainability in a context of drivers for CRS and business ethics. These values are considered fundamental at International level; the United Nations has declared 2011 the “International Year of Forestry”

Actual issues of modern development of socio-economic systems in terms of the COVID-19 pandemic

The entire world community, since 2019, affected by the global pandemic COVID-19. The pandemic caused by this virus, led not only to significant human losses worldwide, but also imposed significant restrictions on the socio-cultural life of the population and radically changed the trends of the global economy and the further functioning of socio-economic systems. Now, huge economic losses have been recorded, which affected almost all sectors of the national economy and the state in the short, medium and long term. However, it is important to consider individual economic development forecasts and measures developed by the governments of the world’s leading countries to overcome the negative effects of the COVID-19 pandemic. This will allow to form a real vision of the possible course of economic processes that will directly affect the living standards of the population and the restoration of socio-economic systems. To further restore the socio-economic system it is necessary to developing modern strategies and forecasts to ensure the effective functioning of economic entities through innovation, digitalization, marketing and use of competitive advantages in the consumer markets in conditions of limited resources, development promising sectors of the national economy, etc. The purpose of writing this scientific monograph is to substantiate the theoretical and methodological foundations, the formation new strategies for restoring socio-economic systems and overcoming the negative consequences of the caused by the COVID-19 pandemic, taking into account changes and challenges in the modern world. The object of the authors’ research is the process of forming new approaches, strategies and mechanisms for managing socio-economic systems in the context of the COVID-19 pandemic, eliminating the negative consequences in the activities of economic entities. The subject of research is socio-economic, organizational and institutional processes of formation and effective implementation of approaches, strategies and mechanisms for managing socio-economic systems; stabilization of the functioning of economic entities; introduction of innovative processes and digital technologies; implementation of best practices in the managing of socio-economic systems using world experience in various sectors of the economy caused by the COVID-19 pandemic

Green Technologies for Production Processes

This book focuses on original research works about Green Technologies for Production Processes, including discrete production processes and process production processes, from various aspects that tackle product, process, and system issues in production. The aim is to report the state-of-the-art on relevant research topics and highlight the barriers, challenges, and opportunities we are facing. This book includes 22 research papers and involves energy-saving and waste reduction in production processes, design and manufacturing of green products, low carbon manufacturing and remanufacturing, management and policy for sustainable production, technologies of mitigating CO2 emissions, and other green technologies

Culture, People and Technology: The Driving Forces for Tourism Cities Proceedings of 8th ITSA Biennial Conference 2020

This is the proceedings of the 8th Biennial Conference of the International Tourism Studies Association, held in Jakarta and Singapore, 2nd December 202

Proceedings of 8th ITSA Biennial Conference 2020

Over the past few decades, hotel guests’ service expectations grew from services such as check-in and check-out (Cobanoglu, Corbaci, Moreo & Ekinci, 2003) to expecting hotels to, amongst others, provide services relating to tourist attractions (Adler & Gordon, 2013; Yeh, Leong, Blecher & Hu, 2005). Despite these developments, South Africa (SA) is amongst the countries confronted by the minimal utilisation of tourist attractions (National Department of Tourism, 2012) and the tourists’ lack of awareness of tourist attractions within major destinations, such as Cape Town (City of Cape Town, 2013) and Durban (eThekwini Municipality, 2014). By providing tourists with services relating to tourist attractions, hotels are likely to contribute towards addressing the minimal utilisation and lack of awareness of tourist attractions. Guest orientation (Lee, 2014), self-efficacy (Jaiswal & Dhar, 2015), motivation (Hon & Leung, 2011) and effort (Marić, Marinković, Marić & Dimitrovski, 2016) are constructs that impact on the service performance of hotel staff. However, studies have not been conducted to determine the impact of these constructs on the performance of hotel staff relating to tourist attractions. This paper forms part of a PhD study in progress which explores the constructs (Guest orientation, Self-efficacy, Motivation and Effort) that impact on hotel staff’s performance of services relating to tourist attractions. The PhD adopted a qual-QUANT research method to, in phase 1, qualitatively identify emerging themes from each construct, which will be quantitatively investigated in phase 2. This paper stems from phase 1 and aims to identify via qualitative research the key themes that emerge in each of the four constructs that are associated with hotel staff’s performance of services relating to tourist attractions. Semi-structured interviews were conducted with four certified hotel concierges belonging to Les Clefs d’ Or in SA. Thematic coding was used to identify the themes emerging from the qualitative data. Eight themes emerged from Guest orientation, five from Self-efficacy, seven from Motivation and ten from Effort