Proposal for a Performance Dashboard for the Monitoringof Water and Sewage Service Companies (WaSCs)

The water and sewage industry provides an essential service to the community, but it is characterized by natural monopoly tendencies of service suppliers. In this framework, it is very important to assist regulators with a small set of critical indicators (performance dashboard) for the evaluation and monitoring of the service provided by Water and Sewage Companies (WaSCs). The paper originates from the analysis of situation of Piemonte (Italy), where each regional and local body adopts a proprietary Performance Measurement System (PMS). In order to improve the coordination of information flow and to support the definition of common service standards, a methodology to merge existing PMSs and define a unique shared reference system is proposed. The Kaplan and Norton's Balanced Scorecard (BSC) is adopted as the reference model of this approach. BSC is widely recognized to be an exhaustive and balanced framework in describing the performances of an organization and ensures that all the operational aspects of WaSCs are adequately monitored. The output of the proposed procedure is a general performance dashboard for the monitoring of WaSCs. The dashboard is shown and some remarks about indicators properties are developed. In particular, this analysis highlights some common pitfalls originated by a ‘rushed' aggregation of several performance indicators. Description is supported by several example

Integrated sustainability management for organizations

Purpose – The purpose of this paper is to propose the Viable System Model (VSM) as an effective model to base the analysis of organizational sustainability (long-term viability). It is specifically proposed as a model to integrate the various sustainability tools, and as the basis for designing a unified Sustainability Management System. Design/methodology/approach – The VSM is used as an organizational model to examine three prominent sustainability standards: ISO 26000, ISO 14001 and ISO 14044. A generic manufacturing company is used as a template; and its typical business processes are related to each of the VSM’s components. Each clause of the three sustainability standards is then mapped on to the VSM model. These three models are integrated into one, by analysing the differences, similarities and complementarities in the context of each VSM component, and by identifying common invariant functions. Findings – In all, 12 generic sustainability functions are identified. ISO 26000 has the widest scope; ISO 14001 is focused primarily on internal measurement and control (System 3), while ISO 14044 is a complex performance indicator at the System 3 level. There is a general absence of System 2. Each standard can be regarded as a distinct management layer, which needs to be integrated with the Business Management layer. Research limitations/implications – Further research is needed to explore the specifics of integration. Practical implications – This integration should not be based on creating distinct roles for each management layer. Originality/value – The paper uses the insights of organizational cybernetics to examine prominent sustainability standards and advance sustainability management at the business level

Millimetre Wave Power Measurement

There is currently no traceable power sensor for millimetre wave frequencies above 110 GHz. This thesis investigates a novel approach to remove this limitation by combining the placement of a uniquely designed microchip directly in waveguide. The design of the chip is novel in that it does not rely on a supporting structure or an external antenna when placed in the waveguide. The performance of the design was primarily analysed by computer simulation and verified with the measurement of a scale model. The results show that it is feasible to measure high frequency power by placing a chip directly in waveguide. It is predicted that the chip is able to absorb approximately 60% of incident power. Any further efficiency would require modification of the chip substrate. However, this proposed design should allow the standards institutes a reference that will enable the calibration of equipment to beyond 110 GHz

Mobile communication base station antenna measurement using unmanned aerial vehicle

Traditional base station antenna measurement methods conducted with professional worker climbing towers tend to raise safety and inefficiency concerns in practical application. Designed to address the above problems, this paper proposes an intelligent and fully automatic antenna measurement unmanned aerial vehicle (UAV) system for mobile communication base station. Firstly, an antenna database, containing 19,715 images, named UAV-Antenna is constructed by image capturing with the help of UAVs flying around various base stations. Secondly, Mask R-CNN is adopted to train an optimal instance segmentation model on UAV-Antenna. Then, pixel coordinates and threshold are utilized for measuring antenna quantity and separate all antenna data for further measuring. Finally, a least squares method is employed for measuring antenna parameters. Experimental results show that the proposed method can not only satisfy the industry application standards, but also guarantee safety of labors and efficiency of performance

Organisational culture in airworthiness management programs: Developing a measurement model

All civil and private aircraft are required to comply with the airworthiness standards set by their national airworthiness authority and throughout their operational life must be in a condition of safe operation. Aviation accident data shows that over twenty percent of all fatal accidents in aviation are due to airworthiness issues, specifically aircraft mechanical failures. Ultimately it is the responsibility of each registered operator to ensure that their aircraft remain in a condition of safe operation, and this is done through both effective management of airworthiness activities and the effective program governance of safety outcomes. Typically, the projects within these airworthiness management programs are focused on acquiring, modifying and maintaining the aircraft as a capability supporting the business. Program governance provides the structure through which the goals and objectives of airworthiness programs are set along with the means of attaining them. Whilst the principal causes of failures in many programs can be traced to inadequate program governance, many of the failures in large scale projects can have their root causes in the organisational culture and more specifically in the organisational processes related to decision-making. This paper examines the primary theme of project and program based enterprises, and introduces a model for measuring organisational culture in airworthiness management programs using measures drawn from 211 respondents in Australian airline programs. The paper describes the theoretical perspectives applied to modifying an original model to specifically focus it on measuring the organisational culture of programs for managing airworthiness; identifying the most important factors needed to explain the relationship between the measures collected, and providing a description of the nature of these factors. The paper concludes by identifying a model that best describes the organisational culture data collected from seven airworthiness management programs

The future of corporate reporting: a review article

Significant changes in the corporate external reporting environment have led to proposals for fundamental changes in corporate reporting practices. Recent influential reports by major organisations have suggested that a variety of new information types be reported, in particular forward-looking, non-financial and soft information. This paper presents a review and synthesis of these reports and provides a framework for classifying and describing suggested information types. The existence of academic antecedents for certain current proposals are identified and the ambiguous relationship between research and practice is explored. The implications for future academic research are discussed and a research agenda is introduced

Mobile Communication Networks and Digital Television Broadcasting Systems in the Same Frequency Bands – Advanced Co-Existence Scenarios

The increasing demand for wireless multimedia services provided by modern communication systems with stable services is a key feature of advanced markets. On the other hand, these systems can many times operate in a neighboring or in the same frequency bands. Therefore, numerous unwanted co-existence scenarios can occur. The aim of this paper is to summarize our results which were achieved during exploration and measurement of the co-existences between still used and upcoming mobile networks (from GSM to LTE) and digital terrestrial television broadcasting (DVB) systems. For all of these measurements and their evaluation universal measurement testbed has been proposed and used. Results presented in this paper are a significant part of our activities in work package WP5 in the ENIAC JU project “Agile RF Transceivers and Front-Ends for Future Smart Multi-Standard Communications Applications (ARTEMOS)”