Using Twitter in Political Campaigns: The case of the PRI Candidate in Mexico

Social media has invaded elections in Mexico. However, the power of citizens through the use of this platform is still unknown. Many citizens criticize political candidates using Twitter, others build networks and some others try to collaborate with candidates. This research is focused in understanding this kind of behavior, analyzing the case of the presidential candidate Enrique Peña Nieto (PRI) in Mexico who won the presidency with a large participation but without the support of Twitter users. After two online protests against this presidential candidate - #IamnotProletariat and #Iam132 – political image could have been undermined and voters could have thought differently. But this was not the case and despite of this, the candidate won. The challenge to understand this online protest and its link to the political campaign is addressed in this paper

Amplifying Quiet Voices: Challenges and Opportunities for Participatory Design at an Urban Scale

Many Smart City projects are beginning to consider the role of citizens. However, current methods for engaging urban populations in participatory design activities are somewhat limited. In this paper, we describe an approach taken to empower socially disadvantaged citizens, using a variety of both social and technological tools, in a smart city project. Through analysing the nature of citizens’ concerns and proposed solutions, we explore the benefits of our approach, arguing that engaging citizens can uncover hyper-local concerns that provide a foundation for finding solutions to address citizen concerns. By reflecting on our approach, we identify four key challenges to utilising participatory design at an urban scale; balancing scale with the personal, who has control of the process, who is participating and integrating citizen-led work with local authorities. By addressing these challenges, we will be able to truly engage citizens as collaborators in co-designing their city

LEAP: A next-generation client VPN and encrypted email provider

International audienceAs demonstrated by the revelations of Edward Snowden on the extent of pervasive surveillance, one pressing danger is in the vast predominance of unencrypted messages, due to the influence of the centralizing silos such as Microsoft, Facebook, and Google. We present the threat model and architectural design of the LEAP platform and client applications, which currently provisions opportunistic email encryption combined with a VPN tunnel and cross-device synchronization

Cyberspace and Real-World Behavioral Relationships: Towards the Application of Internet Search Queries to Identify Individuals At-risk for Suicide

The Internet has become an integral and pervasive aspect of society. Not surprisingly, the growth of ecommerce has led to focused research on identifying relationships between user behavior in cyberspace and the real world - retailers are tracking items customers are viewing and purchasing in order to recommend additional products and to better direct advertising. As the relationship between online search patterns and real-world behavior becomes more understood, the practice is likely to expand to other applications. Indeed, Google Flu Trends has implemented an algorithm that accurately charts the relationship between the number of people searching for flu-related topics on the Internet, and the number of people who actually have flu symptoms in that region. Because the results are real-time, studies show Google Flu Trends estimates are typically two weeks ahead of the Center for Disease Control. The Air Force has devoted considerable resources to suicide awareness and prevention. Despite these efforts, suicide rates have remained largely unaffected. The Air Force Suicide Prevention Program assists family, friends, and co-workers of airmen in recognizing and discussing behavioral changes with at-risk individuals. Based on other successes in correlating behaviors in cyberspace and the real world, is it possible to leverage online activities to help identify individuals that exhibit suicidal or depression-related symptoms? This research explores the notion of using Internet search queries to classify individuals with common search patterns. Text mining was performed on user search histories for a one-month period from nine Air Force installations. The search histories were clustered based on search term probabilities, providing the ability to identify relationships between individuals searching for common terms. Analysis was then performed to identify relationships between individuals searching for key terms associated with suicide, anxiety, and post-traumatic stress

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Enhanced web-based summary generation for search.

After a user types in a search query on a major search engine, they are presented with a number of search results. Each search result is made up of a title, brief text summary and a URL. It is then the user\u27s job to select documents for further review. Our research aims to improve the accuracy of users selecting relevant documents by improving the way these web pages are summarized. Improvements in accuracy will lead to time improvements and user experience improvements. We propose ReClose, a system for generating web document summaries. ReClose generates summary content through combining summarization techniques from query-biased and query-independent summary generation. Query-biased summaries generally provide query terms in context. Query-independent summaries focus on summarizing documents as a whole. Combining these summary techniques led to a 10% improvement in user decision making over Google generated summaries. Color-coded ReClose summaries provide keyword usage depth at a glance and also alert users to topic departures. Color-coding further enhanced ReClose results and led to a 20% improvement in user decision making over Google generated summaries. Many online documents include structure and multimedia of various forms such as tables, lists, forms and images. We propose to include this structure in web page summaries. We found that the expert user was insignificantly slowed in decision making while the majority of average users made decisions more quickly using summaries including structure without any decrease in decision accuracy. We additionally extended ReClose for use in summarizing large numbers of tweets in tracking flu outbreaks in social media. The resulting summaries have variable length and are effective at summarizing flu related trends. Users of the system obtained an accuracy of 0.86 labeling multi-tweet summaries. This showed that the basis of ReClose is effective outside of web documents and that variable length summaries can be more effective than fixed length. Overall the ReClose system provides unique summaries that contain more informative content than current search engines produce, highlight the results in a more meaningful way, and add structure when meaningful. The applications of ReClose extend far beyond search and have been demonstrated in summarizing pools of tweets

Breaking the ice between government and business: from IT-enabled control procedure redesign to trusted relationship building

Tan, Y.H. [Promotor]Butter, F.A.G. den [Promotor

Ecosystemic Evolution Feeded by Smart Systems

Information Society is advancing along a route of ecosystemic evolution. ICT and Internet advancements, together with the progression of the systemic approach for enhancement and application of Smart Systems, are grounding such an evolution. The needed approach is therefore expected to evolve by increasingly fitting into the basic requirements of a significant general enhancement of human and social well-being, within all spheres of life (public, private, professional). This implies enhancing and exploiting the net-living virtual space, to make it a virtuous beneficial integration of the real-life space. Meanwhile, contextual evolution of smart cities is aiming at strongly empowering that ecosystemic approach by enhancing and diffusing net-living benefits over our own lived territory, while also incisively targeting a new stable socio-economic local development, according to social, ecological, and economic sustainability requirements. This territorial focus matches with a new glocal vision, which enables a more effective diffusion of benefits in terms of well-being, thus moderating the current global vision primarily fed by a global-scale market development view. Basic technological advancements have thus to be pursued at the system-level. They include system architecting for virtualization of functions, data integration and sharing, flexible basic service composition, and end-service personalization viability, for the operation and interoperation of smart systems, supporting effective net-living advancements in all application fields. Increasing and basically mandatory importance must also be increasingly reserved for human–technical and social–technical factors, as well as to the associated need of empowering the cross-disciplinary approach for related research and innovation. The prospected eco-systemic impact also implies a social pro-active participation, as well as coping with possible negative effects of net-living in terms of social exclusion and isolation, which require incisive actions for a conformal socio-cultural development. In this concern, speed, continuity, and expected long-term duration of innovation processes, pushed by basic technological advancements, make ecosystemic requirements stricter. This evolution requires also a new approach, targeting development of the needed basic and vocational education for net-living, which is to be considered as an engine for the development of the related ‘new living know-how’, as well as of the conformal ‘new making know-how’

AI approaches to understand human deceptions, perceptions, and perspectives in social media

Social media platforms have created virtual space for sharing user generated information, connecting, and interacting among users. However, there are research and societal challenges: 1) The users are generating and sharing the disinformation 2) It is difficult to understand citizens\u27 perceptions or opinions expressed on wide variety of topics; and 3) There are overloaded information and echo chamber problems without overall understanding of the different perspectives taken by different people or groups. This dissertation addresses these three research challenges with advanced AI and Machine Learning approaches. To address the fake news, as deceptions on the facts, this dissertation presents Machine Learning approaches for fake news detection models, and a hybrid method for topic identification, whether they are fake or real. To understand the user\u27s perceptions or attitude toward some topics, this study analyzes the sentiments expressed in social media text. The sentiment analysis of posts can be used as an indicator to measure how topics are perceived by the users and how their perceptions as a whole can affect decision makers in government and industry, especially during the COVID-19 pandemic. It is difficult to measure the public perception of government policies issued during the pandemic. The citizen responses to the government policies are diverse, ranging from security or goodwill to confusion, fear, or anger. This dissertation provides a near real-time approach to track and monitor public reactions toward government policies by continuously collecting and analyzing Twitter posts about the COVID-19 pandemic. To address the social media\u27s overwhelming number of posts, content echo-chamber, and information isolation issue, this dissertation provides a multiple view-based summarization framework where the same contents can be summarized according to different perspectives. This framework includes components of choosing the perspectives, and advanced text summarization approaches. The proposed approaches in this dissertation are demonstrated with a prototype system to continuously collect Twitter data about COVID-19 government health policies and provide analysis of citizen concerns toward the policies, and the data is analyzed for fake news detection and for generating multiple-view summaries

State of the Art and Future Perspectives in Smart and Sustainable Urban Development

This book contributes to the conceptual and practical knowledge pools in order to improve the research and practice on smart and sustainable urban development by presenting an informed understanding of the subject to scholars, policymakers, and practitioners. This book presents contributions—in the form of research articles, literature reviews, case reports, and short communications—offering insights into the smart and sustainable urban development by conducting in-depth conceptual debates, detailed case study descriptions, thorough empirical investigations, systematic literature reviews, or forecasting analyses. This way, the book forms a repository of relevant information, material, and knowledge to support research, policymaking, practice, and the transferability of experiences to address urbanization and other planetary challenges