Modeling Empathy and Distress in Reaction to News Stories

Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological complexity of the phenomenon, adheres to a weak notion of ground truth where empathic states are ascribed by third parties, and lacks a shared corpus. In contrast, this contribution presents the first publicly available gold standard for empathy prediction. It is constructed using a novel annotation methodology which reliably captures empathy assessments by the writer of a statement using multi-item scales. This is also the first computational work distinguishing between multiple forms of empathy, empathic concern, and personal distress, as recognized throughout psychology. Finally, we present experimental results for three different predictive models, of which a CNN performs the best.Comment: To appear at EMNLP 201

What changed your mind : the roles of dynamic topics and discourse in argumentation process

In our world with full of uncertainty, debates and argumentation contribute to the progress of science and society. Despite of the in- creasing attention to characterize human arguments, most progress made so far focus on the debate outcome, largely ignoring the dynamic patterns in argumentation processes. This paper presents a study that automatically analyzes the key factors in argument persuasiveness, beyond simply predicting who will persuade whom. Specifically, we propose a novel neural model that is able to dynamically track the changes of latent topics and discourse in argumentative conversations, allowing the investigation of their roles in influencing the outcomes of persuasion. Extensive experiments have been conducted on argumentative conversations on both social media and supreme court. The results show that our model outperforms state-of-the-art models in identifying persuasive arguments via explicitly exploring dynamic factors of topic and discourse. We further analyze the effects of topics and discourse on persuasiveness, and find that they are both useful -- topics provide concrete evidence while superior discourse styles may bias participants, especially in social media arguments. In addition, we draw some findings from our empirical results, which will help people better engage in future persuasive conversations

Emotion Embeddings \unicode{x2014} Learning Stable and Homogeneous Abstractions from Heterogeneous Affective Datasets

Human emotion is expressed in many communication modalities and media formats and so their computational study is equally diversified into natural language processing, audio signal analysis, computer vision, etc. Similarly, the large variety of representation formats used in previous research to describe emotions (polarity scales, basic emotion categories, dimensional approaches, appraisal theory, etc.) have led to an ever proliferating diversity of datasets, predictive models, and software tools for emotion analysis. Because of these two distinct types of heterogeneity, at the expressional and representational level, there is a dire need to unify previous work on increasingly diverging data and label types. This article presents such a unifying computational model. We propose a training procedure that learns a shared latent representation for emotions, so-called emotion embeddings, independent of different natural languages, communication modalities, media or representation label formats, and even disparate model architectures. Experiments on a wide range of heterogeneous affective datasets indicate that this approach yields the desired interoperability for the sake of reusability, interpretability and flexibility, without penalizing prediction quality. Code and data are archived under https://doi.org/10.5281/zenodo.7405327 .Comment: 18 pages, 6 figure

Keyword Embeddings for Query Suggestion

Nowadays, search engine users commonly rely on query suggestions to improve their initial inputs. Current systems are very good at recommending lexical adaptations or spelling corrections to users' queries. However, they often struggle to suggest semantically related keywords given a user's query. The construction of a detailed query is crucial in some tasks, such as legal retrieval or academic search. In these scenarios, keyword suggestion methods are critical to guide the user during the query formulation. This paper proposes two novel models for the keyword suggestion task trained on scientific literature. Our techniques adapt the architecture of Word2Vec and FastText to generate keyword embeddings by leveraging documents' keyword co-occurrence. Along with these models, we also present a specially tailored negative sampling approach that exploits how keywords appear in academic publications. We devise a ranking-based evaluation methodology following both known-item and ad-hoc search scenarios. Finally, we evaluate our proposals against the state-of-the-art word and sentence embedding models showing considerable improvements over the baselines for the tasks

Automatic Curriculum Learning With Over-repetition Penalty for Dialogue Policy Learning

Dialogue policy learning based on reinforcement learning is difficult to be applied to real users to train dialogue agents from scratch because of the high cost. User simulators, which choose random user goals for the dialogue agent to train on, have been considered as an affordable substitute for real users. However, this random sampling method ignores the law of human learning, making the learned dialogue policy inefficient and unstable. We propose a novel framework, Automatic Curriculum Learning-based Deep Q-Network (ACL-DQN), which replaces the traditional random sampling method with a teacher policy model to realize the dialogue policy for automatic curriculum learning. The teacher model arranges a meaningful ordered curriculum and automatically adjusts it by monitoring the learning progress of the dialogue agent and the over-repetition penalty without any requirement of prior knowledge. The learning progress of the dialogue agent reflects the relationship between the dialogue agent's ability and the sampled goals' difficulty for sample efficiency. The over-repetition penalty guarantees the sampled diversity. Experiments show that the ACL-DQN significantly improves the effectiveness and stability of dialogue tasks with a statistically significant margin. Furthermore, the framework can be further improved by equipping with different curriculum schedules, which demonstrates that the framework has strong generalizability

MathDial: A Dialogue Tutoring Dataset with Rich Pedagogical Properties Grounded in Math Reasoning Problems

While automatic dialogue tutors hold great potential in making education personalized and more accessible, research on such systems has been hampered by a lack of sufficiently large and high-quality datasets. Collecting such datasets remains challenging, as recording tutoring sessions raises privacy concerns and crowdsourcing leads to insufficient data quality. To address this, we propose a framework to generate such dialogues by pairing human teachers with a Large Language Model (LLM) prompted to represent common student errors. We describe how we use this framework to collect MathDial, a dataset of 3k one-to-one teacher-student tutoring dialogues grounded in multi-step math reasoning problems. While models like GPT-3 are good problem solvers, they fail at tutoring because they generate factually incorrect feedback or are prone to revealing solutions to students too early. To overcome this, we let teachers provide learning opportunities to students by guiding them using various scaffolding questions according to a taxonomy of teacher moves. We demonstrate MathDial and its extensive annotations can be used to finetune models to be more effective tutors (and not just solvers). We confirm this by automatic and human evaluation, notably in an interactive setting that measures the trade-off between student solving success and telling solutions. The dataset is released publicly.Comment: Jakub Macina, Nico Daheim, and Sankalan Pal Chowdhury contributed equally to this work. Accepted at EMNLP2023 Findings. Code and dataset available: https://github.com/eth-nlped/mathdia

Exploring Implicit Sentiment Evoked by Fine-grained News Events

We investigate the feasibility of defining sentiment evoked by fine-grained news events. Our research question is based on the premise that methods for detecting implicit sentiment in news can be a key driver of content diversity, which is one way to mitigate the detrimental effects of filter bubbles that recommenders based on collaborative filtering may produce. Our experiments are based on 1,735 news articles from major Flemish newspapers that were manually annotated, with high agreement, for implicit sentiment. While lexical resources prove insufficient for sentiment analysis in this data genre, our results demonstrate that machine learning models based on SVM and BERT are able to automatically infer the implicit sentiment evoked by news events