Predicting iPhone Sales from iPhone Tweets

Recent research in the field of computational social science have shown how data resulting from the widespread adoption and use of social media channels such as twitter can be used to predict outcomes such as movie revenues, election winners, localized moods, and epidemic outbreaks. Underlying assumptions for this research stream on predictive analytics are that social media actions such as tweeting, liking, commenting and rating are proxies for user/consumer’s attention to a particular object/product and that the shared digital artefact that is persistent can create social influence. In this paper, we demonstrate how social media data from twitter can be used to predict the sales of iPhones. Based on a conceptual model of social data consisting of social graph (actors, actions, activities, and artefacts) and social text (topics, keywords, pronouns, and sentiments), we develop and evaluate a linear regression model that transforms iPhone tweets into a prediction of the quarterly iPhone sales with an average error close to the established prediction models from investment banks. This strong correlation between iPhone tweets and iPhone sales becomes marginally stronger after incorporating sentiments of tweets. We discuss the findings and conclude with implications for predictive analytics with big social data

Volatility Spillovers Across User-Generated Content and Stock Market Performance

Volatility is an important metric of financial performance, indicating uncertainty or risk. So, predicting and managing volatility is of interest to both company managers and investors. This study investigates whether volatility in user-generated content (UGC) can spill over to volatility in stock returns and vice versa. Sources for user-generated content include tweets, blog posts, and Google searches. The authors test the presence of these spillover effects by a multivariate GARCH model. Further, the authors use multivariate regressions to reveal which type of company-related events increase volatility in user-generated content. Results for two studies in different markets show significant volatility spillovers between the growth rates of user-generated content and stock returns. Further, specific marketing events drive the volatility in user-generated content. In particular, new product launches significantly increase the volatility in the growth rates of user-generated content, which in turn can spill over to volatility in stock returns. Moreover, the spillover effects differ in sign depending on the valence of the user- generated content in Twitter. The authors discuss the managerial implications

Exploring the value of big data analysis of Twitter tweets and share prices

Over the past decade, the use of social media (SM) such as Facebook, Twitter, Pinterest and Tumblr has dramatically increased. Using SM, millions of users are creating large amounts of data every day. According to some estimates ninety per cent of the content on the Internet is now user generated. Social Media (SM) can be seen as a distributed content creation and sharing platform based on Web 2.0 technologies. SM sites make it very easy for its users to publish text, pictures, links, messages or videos without the need to be able to program. Users post reviews on products and services they bought, write about their interests and intentions or give their opinions and views on political subjects. SM has also been a key factor in mass movements such as the Arab Spring and the Occupy Wall Street protests and is used for human aid and disaster relief (HADR). There is a growing interest in SM analysis from organisations for detecting new trends, getting user opinions on their products and services or finding out about their online reputation. Companies such as Amazon or eBay use SM data for their recommendation engines and to generate more business. TV stations buy data about opinions on their TV programs from Facebook to find out what the popularity of a certain TV show is. Companies such as Topsy, Gnip, DataSift and Zoomph have built their entire business models around SM analysis. The purpose of this thesis is to explore the economic value of Twitter tweets. The economic value is determined by trying to predict the share price of a company. If the share price of a company can be predicted using SM data, it should be possible to deduce a monetary value. There is limited research on determining the economic value of SM data for “nowcasting”, predicting the present, and for forecasting. This study aims to determine the monetary value of Twitter by correlating the daily frequencies of positive and negative Tweets about the Apple company and some of its most popular products with the development of the Apple Inc. share price. If the number of positive tweets about Apple increases and the share price follows this development, the tweets have predictive information about the share price. A literature review has found that there is a growing interest in analysing SM data from different industries. A lot of research is conducted studying SM from various perspectives. Many studies try to determine the impact of online marketing campaigns or try to quantify the value of social capital. Others, in the area of behavioural economics, focus on the influence of SM on decision-making. There are studies trying to predict financial indicators such as the Dow Jones Industrial Average (DJIA). However, the literature review has indicated that there is no study correlating sentiment polarity on products and companies in tweets with the share price of the company. The theoretical framework used in this study is based on Computational Social Science (CSS) and Big Data. Supporting theories of CSS are Social Media Mining (SMM) and sentiment analysis. Supporting theories of Big Data are Data Mining (DM) and Predictive Analysis (PA). Machine learning (ML) techniques have been adopted to analyse and classify the tweets. In the first stage of the study, a body of tweets was collected and pre-processed, and then analysed for their sentiment polarity towards Apple Inc., the iPad and the iPhone. Several datasets were created using different pre-processing and analysis methods. The tweet frequencies were then represented as time series. The time series were analysed against the share price time series using the Granger causality test to determine if one time series has predictive information about the share price time series over the same period of time. For this study, several Predictive Analytics (PA) techniques on tweets were evaluated to predict the Apple share price. To collect and analyse the data, a framework has been developed based on the LingPipe (LingPipe 2015) Natural Language Processing (NLP) tool kit for sentiment analysis, and using R, the functional language and environment for statistical computing, for correlation analysis. Twitter provides an API (Application Programming Interface) to access and collect its data programmatically. Whereas no clear correlation could be determined, at least one dataset was showed to have some predictive information on the development of the Apple share price. The other datasets did not show to have any predictive capabilities. There are many data analysis and PA techniques. The techniques applied in this study did not indicate a direct correlation. However, some results suggest that this is due to noise or asymmetric distributions in the datasets. The study contributes to the literature by providing a quantitative analysis of SM data, for example tweets about Apple and its most popular products, the iPad and iPhone. It shows how SM data can be used for PA. It contributes to the literature on Big Data and SMM by showing how SM data can be collected, analysed and classified and explore if the share price of a company can be determined based on sentiment time series. It may ultimately lead to better decision making, for instance for investments or share buyback

The Relationship Between Internet Marketing, Search Volume, and Product Sales

This paper determines whether internet advertisement, and a product’s online popularity, as measured in search queries, can predict sales revenue. To test for correlations, the sales data, ad spending, and Google keyword search volume for Apple’s iPod and iPhone was collected, and developed into a finite distributed lag model. The model for the iPod’s sales revenue shows that there is a strong seasonal effect on sales, and neither the internet popularity, as measured by Google searches, or advertisement spending has a statistically significant effect. The iPhone’s sales revenue is shown to be significantly influenced by the internet popularity, and its lag. The iPhone’s revenue is not significantly affected by advertising or seasonality. The results of this study could be used to determine the effectiveness of advertisement on consumer interest in a product, on the internet. Similar models could be able to determine whether Google search volume can predict the sales revenues of other products.No embarg

Numeral Understanding in Financial Tweets for Fine-grained Crowd-based Forecasting

Numerals that contain much information in financial documents are crucial for financial decision making. They play different roles in financial analysis processes. This paper is aimed at understanding the meanings of numerals in financial tweets for fine-grained crowd-based forecasting. We propose a taxonomy that classifies the numerals in financial tweets into 7 categories, and further extend some of these categories into several subcategories. Neural network-based models with word and character-level encoders are proposed for 7-way classification and 17-way classification. We perform backtest to confirm the effectiveness of the numeric opinions made by the crowd. This work is the first attempt to understand numerals in financial social media data, and we provide the first comparison of fine-grained opinion of individual investors and analysts based on their forecast price. The numeral corpus used in our experiments, called FinNum 1.0 , is available for research purposes.Comment: Accepted by the 2018 IEEE/WIC/ACM International Conference on Web Intelligence (WI 2018), Santiago, Chil

ACQR: A Novel Framework to Identify and Predict Influential Users in Micro-Blogging

As key roles of online social networks, influential users in micro-blogging have the ability to influence the attitudes or behaviour of others. When it comes to marketing, the users’ influence should be associated with a certain topic or field on which people have different levels of preference and expertise. In order to identify and predict influential users in a specific topic more effectively, users’ actual influential capability on a certain topic and potential influence unlimited by topics is combined into a novel comprehensive framework named “ACQR” in this research. ACQR framework depicts the attributes of the influentials from four aspects, including activeness (A), centrality (C), quality of post (Q) and reputation (R). Based on this framework, a data mining method is developed for discovering and forecasting the top influentials. Empirical results reveal that our ACQR framework and the data mining method by TOPSIS and SVMs (with polynomial and RBF kernels) can perform very well in identifying and predicting influential users in a certain topic (such as iPhone 5). Furthermore, the dynamic change processes of users’ influence from longitudinal perspective are analysed and suggestions to the sales managers are provided

Twitter data analysis for financial markets

Over the time, Twitter has become a fundamental source of information for news. As a one step forward, researchers have tried to analyse if the tweets contain predictive power. In the past, in financial field, a lot of research has been done to propose a function which takes as input all the tweets for a particular stock or index s, analyse them and predict the stock or index price of s. In this work, we take an alternative approach: using the stock price and tweet information, we investigate following questions. 1. Is there any relation between the amount of tweets being generated and the stocks being exchanged? 2. Is there any relation between the sentiment of the tweets and stock prices? 3. What is the structure of the graph that describes the relationships between users

Buzz vs. Sales: Big Social Data Analytics of Style Icon Campaigns and Fashion Designer Collaborations on H&M’s Facebook Page

This paper examines the relationship between social media engagement and financial performance of the global fast fashion company, H&M. We analyze big social data from Facebook on the seven H&M style collections that occurred during 2012 and 2013 to investigate if style icon campaigns have a larger effect on quarterly sales than designer collaborations. We find that style icons such as David Beckham generate more social buzz than designer collaborations. Social Set Analysis of the Facebook data shows that the overlap between the users H&M reach with their different style collections is fairly small. The deviations between forecasted quarterly sales and actual quarterly sales are analyzed. Our results show that that style icon campaigns have a larger impact on sales than designer collaborations and reveal that the quarters with the largest deviations coincide with the quarter in which H&M ran a style icon campaign. We discuss the implications of our findings and outline directions for future research